Adastra vs iSoft Synergy

Adastra and iSoft Synergy are both electronic health record systems used in healthcare settings. Adastra is known for its user-friendly interface and comprehensive features for managing patient information, appointments, and billing. On the other hand, iSoft Synergy offers advanced clinical decision support tools and integration capabilities with other healthcare systems.

General information

Adastra
iSoft Synergy
Introduction :
Adastra is a cloud-based Electronic Health Record system that was launched in 2014. It is not open source but is known for its user-friendly interface and comprehensive features. Adastra is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance communication between healthcare professionals. It is commonly used in hospital and clinic settings due to its scalability and customization options.
Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • Seamless integration with existing systems
  • Customizable to meet specific needs of healthcare providers
  • User-friendly interface for easy navigation
  • Strong data security measures to protect patient information
  • Comprehensive reporting and analytics tools for data-driven decision making
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for users
  • Lack of integration with other systems
  • Limited customer support and training resources
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : Adastra is manufactured by Advanced Computer Software Group
Adastra is developed by Advanced Computer Software Group, a leading healthcare technology provider. Their EHR system offers comprehensive features and integration capabilities for healthcare organizations.
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.
Official website : https://www.adastra.co.uk/


Commercial details

Adastra
iSoft Synergy
🟡 Open source : Partially.
Adastra is partially open source, with certain components available for public access. The platform offers some level of transparency and customization for users, but not all code is freely accessible.
🟡 Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
⚪ Free option : Unknown.
Adastra offers various pricing plans, but it is unclear if there is a free option available. Additional information may be needed to determine if there are any limitations or restrictions on the free option.
⚪ Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Hosted : Unknown.
There may be hosted options available for Adastra, but the specific details are unclear in comparison to other platforms in the market.
⚪ Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities are unclear in comparison to other platforms.
⚪ Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

Adastra
iSoft Synergy
⚪ General practice : Unknown.
Adastra is primarily used in urgent care settings and not commonly found in general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
⚪ General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
⚪ Community care : Unknown.
Adastra is primarily used in the community setting for patient management, but its prevalence and integration with other systems in the NHS are not well-documented for direct comparison.
⚪ Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
⚪ Hospital and Acute : Unknown.
Adastra is not commonly known to be used in acute hospital systems. Its presence and integration within such settings are unclear and require further investigation for a definitive answer.
⚪ Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

Adastra
iSoft Synergy
🟢 Mobile version : Yes.
Adastra EHR has a mobile version available for clinicians, allowing them to access patient information and manage their tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
🟢 Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
Adastra's EHR includes referral management features to streamline the process of referring patients to other healthcare providers or specialists, improving coordination of care and communication between providers.
🟢 Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
🟢 Waiting list management : Yes.
Adastra's EHR includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
⚪ Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
🟢 Booking management : Yes.
Adastra EHR includes booking management features to streamline appointment scheduling and management within the system, enhancing efficiency and organization for healthcare providers.
🟢 Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
🟢 Document management : Yes.
Adastra EHR includes robust document management features for storing and organizing patient records, treatment plans, and other medical documents efficiently within the system.
🟢 Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
Adastra EHR offers clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes through evidence-based recommendations and alerts.
🟢 Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
🟢 Lab results : Yes.
Adastra supports lab results integration, allowing healthcare providers to access and manage patient lab data seamlessly within the EHR system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Imaging : Yes.
Adastra EHR supports imaging and radiography results, allowing for seamless integration of diagnostic images into patient records, enhancing comprehensive care delivery and treatment planning.
🟢 Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
🟢 Billing : Yes.
Adastra EHR includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the system, enhancing efficiency and accuracy in managing patient payments and insurance claims.
⚪ Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

Adastra
iSoft Synergy
🟢 Patient portal : Yes.
Adastra offers a patient portal for individuals to access their health information, communicate with healthcare providers, and manage appointments online, enhancing patient engagement and empowerment.
🟢 Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
🟢 Patient app : Yes.
Adastra has a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
🟢 Has API : Yes.
Adastra offers a comprehensive API that allows for seamless integration with other systems, providing flexibility and customization options for users to enhance their experience and streamline workflows.
⚪ Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
🟢 FHIR API : Yes.
Adastra's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems in the NHS. This enhances efficiency and patient care coordination.
⚪ FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
🟢 API Documentation : Yes.
Adastra provides open and public technical API documentation, allowing for easy integration and development of custom solutions for users and developers.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
🟢 Right of access support : Yes.
Adastra has facilities in place to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information as needed.
🟢 Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.


When choosing between Adastra and iSoft Synergy, healthcare providers should consider their specific needs for patient management and clinical decision support. Adastra may be more suitable for smaller practices looking for a simple and intuitive system, while iSoft Synergy could be a better fit for larger organizations requiring advanced clinical tools and interoperability.