Adastra vs Servelec RiO

Adastra and Servelec RiO are both Electronic Health Record systems used in the NHS. Adastra focuses on providing a comprehensive patient management system for urgent and unscheduled care services, while Servelec RiO offers a platform for managing patient information across various care settings.

General information

Adastra
Servelec RiO
Introduction :
Adastra is a cloud-based Electronic Health Record system that was launched in 2014. It is not open source but is known for its user-friendly interface and comprehensive features. Adastra is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance communication between healthcare professionals. It is commonly used in hospital and clinic settings due to its scalability and customization options.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
  • Seamless integration with existing systems
  • Customizable to meet specific needs of healthcare providers
  • User-friendly interface for easy navigation
  • Strong data security measures to protect patient information
  • Comprehensive reporting and analytics tools for data-driven decision making
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Customizable to meet specific needs of healthcare providers
  • Efficient data sharing and communication among healthcare professionals
  • Robust security measures to protect patient information
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for users
  • Lack of integration with other systems
  • Limited customer support and training resources
Disadvantages :
  • Limited customization options
  • Lack of integration with other systems
  • Complex user interface
  • Slow response times
  • High cost compared to other EHR platforms
Manufacturer : Adastra is manufactured by Advanced Computer Software Group
Adastra is developed by Advanced Computer Software Group, a leading healthcare technology provider. Their EHR system offers comprehensive features and integration capabilities for healthcare organizations.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Official website : https://www.adastra.co.uk/


Commercial details

Adastra
Servelec RiO
🟡 Open source : Partially.
Adastra is partially open source, with certain components available for public access. The platform offers some level of transparency and customization for users, but not all code is freely accessible.
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
⚪ Free option : Unknown.
Adastra offers various pricing plans, but it is unclear if there is a free option available. Additional information may be needed to determine if there are any limitations or restrictions on the free option.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
⚪ Hosted : Unknown.
There may be hosted options available for Adastra, but the specific details are unclear in comparison to other platforms in the market.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities are unclear in comparison to other platforms.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.


Care settings

Adastra
Servelec RiO
⚪ General practice : Unknown.
Adastra is primarily used in urgent care settings and not commonly found in general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
⚪ Community care : Unknown.
Adastra is primarily used in the community setting for patient management, but its prevalence and integration with other systems in the NHS are not well-documented for direct comparison.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
⚪ Hospital and Acute : Unknown.
Adastra is not commonly known to be used in acute hospital systems. Its presence and integration within such settings are unclear and require further investigation for a definitive answer.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.


Key features

Adastra
Servelec RiO
🟢 Mobile version : Yes.
Adastra EHR has a mobile version available for clinicians, allowing them to access patient information and manage their tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
Adastra's EHR includes referral management features to streamline the process of referring patients to other healthcare providers or specialists, improving coordination of care and communication between providers.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
🟢 Waiting list management : Yes.
Adastra's EHR includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
🟢 Booking management : Yes.
Adastra EHR includes booking management features to streamline appointment scheduling and management within the system, enhancing efficiency and organization for healthcare providers.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
🟢 Document management : Yes.
Adastra EHR includes robust document management features for storing and organizing patient records, treatment plans, and other medical documents efficiently within the system.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
Adastra EHR offers clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes through evidence-based recommendations and alerts.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Lab results : Yes.
Adastra supports lab results integration, allowing healthcare providers to access and manage patient lab data seamlessly within the EHR system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
Adastra EHR supports imaging and radiography results, allowing for seamless integration of diagnostic images into patient records, enhancing comprehensive care delivery and treatment planning.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Billing : Yes.
Adastra EHR includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the system, enhancing efficiency and accuracy in managing patient payments and insurance claims.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.


API / data sharing

Adastra
Servelec RiO
🟢 Patient portal : Yes.
Adastra offers a patient portal for individuals to access their health information, communicate with healthcare providers, and manage appointments online, enhancing patient engagement and empowerment.
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
🟢 Patient app : Yes.
Adastra has a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
🟢 Has API : Yes.
Adastra offers a comprehensive API that allows for seamless integration with other systems, providing flexibility and customization options for users to enhance their experience and streamline workflows.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
🟢 FHIR API : Yes.
Adastra's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems in the NHS. This enhances efficiency and patient care coordination.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
🟢 API Documentation : Yes.
Adastra provides open and public technical API documentation, allowing for easy integration and development of custom solutions for users and developers.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
🟢 Right of access support : Yes.
Adastra has facilities in place to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information as needed.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.


When choosing between Adastra and Servelec RiO, it is important to consider the specific needs of your healthcare organization. Adastra is ideal for urgent care services, while Servelec RiO offers a more comprehensive solution for managing patient information across different care settings. Ultimately, the right choice will depend on the specific requirements and workflows of your organization.