Allscripts Sunrise vs iSoft (CSC) Patient Administration System (PAS)

Allscripts Sunrise and iSoft (CSC) Patient Administration System (PAS) are both popular electronic health record systems used in healthcare settings. Allscripts Sunrise offers a comprehensive suite of functionalities for managing patient data and workflows, while iSoft PAS is known for its robust patient administration capabilities.

General information

Allscripts Sunrise
iSoft (CSC) Patient Administration System (PAS)
Introduction :
Allscripts Sunrise is a comprehensive EHR system that has been in use since the early 2000s, making it a well-established platform in the healthcare industry. It is not open source but is popular due to its user-friendly interface, interoperability features, and customizable workflows. Allscripts Sunrise is commonly used in hospital settings, offering robust clinical documentation, decision support, and medication management capabilities.
Introduction :
The iSoft (CSC) Patient Administration System (PAS) is a widely used EHR system in the NHS, known for its user-friendly interface and comprehensive patient management capabilities. Launched in the early 2000s, it has gained popularity for its seamless integration with other healthcare systems and its ability to streamline administrative processes in various healthcare settings. While not open source, iSoft PAS is favored for its reliability and efficiency in managing patient data across different healthcare facilities.
Advantages :
  • Comprehensive clinical decision support
  • Interoperability with other systems
  • Customizable workflows
  • Patient engagement tools
  • Robust analytics capabilities
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to meet specific hospital needs
  • User-friendly interface for easy navigation
  • Robust reporting and analytics capabilities
  • Secure patient data protection and compliance with regulations
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for specific workflows
  • High cost of implementation and maintenance
  • Slow response times for customer support
Disadvantages :
  • Limited customization options compared to other platforms
  • Lack of interoperability with other systems
  • Steep learning curve for users
  • Limited reporting and analytics capabilities
  • Higher cost compared to other PAS platforms
Manufacturer : Allscripts
Allscripts Sunrise is manufactured by Allscripts, a leading healthcare technology company known for its innovative EHR solutions. Allscripts Sunrise offers comprehensive features and functionalities tailored to healthcare organizations.
Manufacturer : CSC
The iSoft Patient Administration System (PAS) is manufactured by CSC, a global leader in IT services and solutions. CSC provides a range of healthcare technology products and services.
Official website : https://www.isoft.com/


Commercial details

Allscripts Sunrise
iSoft (CSC) Patient Administration System (PAS)
🟡 Open source : Partially.
Allscripts Sunrise is not fully open source. While some components may be open, the platform as a whole is not completely open source. Limited access to source code may restrict customization and development.
⚪ Open source : Unknown.
The iSoft (CSC) Patient Administration System (PAS) platform's open source status is unclear, as information about the code language and level of openness is not readily available for comparison.
⚪ Free option : Unknown.
It is unclear if Allscripts Sunrise offers a free option. Further research is needed to determine if there are any hosted or limited feature versions available for comparison.
⚪ Free option : Unknown.
It is unclear if there is a free option for iSoft (CSC) Patient Administration System. Further research is needed to determine if there are any hosted options with limited features available.
⚪ Hosted : Unknown.
It is unclear if Allscripts Sunrise offers a hosted option. Further research or direct inquiry with the company may be needed to determine the availability of this service.
⚪ Hosted : Unknown.
It is unclear if iSoft (CSC) PAS offers a hosted option for their Patient Administration System. Further research or direct inquiry with the provider may be necessary to determine availability.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but the availability and details are not clearly specified by Allscripts Sunrise. Further research may be needed for a definitive answer.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within the iSoft (CSC) PAS system are unclear.


Care settings

Allscripts Sunrise
iSoft (CSC) Patient Administration System (PAS)
⚪ General practice : Unknown.
Allscripts Sunrise is primarily used in acute care settings such as hospitals rather than general practice (GP surgeries). Its usage in GP surgeries is not commonly reported or documented for comparison.
⚪ General practice : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is primarily used in hospital settings rather than general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
⚪ Community care : Unknown.
Allscripts Sunrise is primarily used in hospital settings and may not be as commonly utilized in community settings. Further research is needed to determine its prevalence in the community setting.
⚪ Community care : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is not commonly associated with community settings in comparison to other Electronic Health Record Systems in the NHS. Further research is needed for a definitive answer.
🟢 Hospital and Acute : Yes.
Allscripts Sunrise is commonly used in acute hospital systems, offering comprehensive functionality tailored to the needs of acute care settings, making it a strong contender in the market.
🟢 Hospital and Acute : Yes.
iSoft (CSC) Patient Administration System (PAS) is commonly used in acute hospital systems, providing comprehensive patient administration functionalities tailored for hospital settings.


Key features

Allscripts Sunrise
iSoft (CSC) Patient Administration System (PAS)
🟢 Mobile version : Yes.
Allscripts Sunrise offers a mobile version for clinicians, allowing them to access the EHR on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Mobile version : Yes.
iSoft (CSC) PAS does have a mobile version for clinicians, allowing them to access patient information on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Referral management : Yes.
Allscripts Sunrise offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved communication.
⚪ Referral management : Unknown.
The presence of referral management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
⚪ Waiting list management : Unknown.
Allscripts Sunrise EHR's waiting list management features are not clearly specified in available information. Further research or direct inquiry with the vendor is recommended for accurate details.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
⚪ Booking management : Unknown.
There is no clear information available regarding booking management features in Allscripts Sunrise EHR. Further investigation is needed to determine its capabilities in this area compared to other platforms.
🟢 Booking management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the system.
🟢 Document management : Yes.
Allscripts Sunrise offers robust document management features, allowing users to efficiently store, organize, and access patient records and other documents within the EHR system.
🟢 Document management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes document management features, allowing for the storage and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
Allscripts Sunrise offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient outcomes through evidence-based guidance and alerts.
🟢 Decision support : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
Allscripts Sunrise EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
🟢 Lab results : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports lab results, allowing healthcare providers to access and view patient laboratory test results either manually or via an API integration.
🟢 Imaging : Yes.
Allscripts Sunrise EHR supports imaging and radiography results, allowing for seamless integration of these diagnostic reports into patient records, enhancing overall care coordination and decision-making.
🟢 Imaging : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports imaging and radiography results, allowing healthcare providers to access and manage these important diagnostic images either manually or via an API.
🟢 Billing : Yes.
Allscripts Sunrise offers a billing/invoicing feature, allowing users to manage financial aspects within the EHR system. This can streamline the billing process and improve efficiency for healthcare organizations.
🟢 Billing : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes a billing/invoicing feature, allowing healthcare providers to efficiently manage financial transactions related to patient care within the EHR system.


API / data sharing

Allscripts Sunrise
iSoft (CSC) Patient Administration System (PAS)
🟢 Patient portal : Yes.
Allscripts Sunrise offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and more, enhancing patient engagement and empowerment.
⚪ Patient portal : Unknown.
The presence of a patient portal in the iSoft (CSC) Patient Administration System is not clearly specified. Further investigation is needed to determine if this feature is available.
⚪ Patient app : Unknown.
Allscripts Sunrise's native patient app availability is not clearly specified. Further research or direct inquiry with the provider is recommended to confirm its existence.
⚪ Patient app : Unknown.
It is unclear whether iSoft (CSC) Patient Administration System (PAS) has a native patient app for Android or iOS. Further investigation is needed to confirm this information.
🟢 Has API : Yes.
Allscripts Sunrise has an API that allows for integration with other systems and customization of workflows, providing flexibility and interoperability for healthcare organizations.
⚪ Has API : Unknown.
The availability of an API for the iSoft (CSC) Patient Administration System (PAS) is currently unclear in comparison to other Electronic Health Record Systems in the NHS.
⚪ FHIR API : Unknown.
Allscripts Sunrise's API FHIR compliance status is currently unknown. Further investigation or clarification from the provider may be needed to determine its alignment with industry standards.
⚪ FHIR API : Unknown.
The FHIR compliance status of iSoft (CSC) Patient Administration System (PAS) is currently unknown. Further investigation or confirmation from the vendor is needed for a definitive answer.
⚪ API Documentation : Unknown.
There is no clear indication of public technical API documentation for Allscripts Sunrise, making it difficult to compare with other platforms in terms of accessibility and transparency.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for the iSoft (CSC) Patient Administration System (PAS) in comparison to other EHR systems.
🟢 Right of access support : Yes.
Allscripts Sunrise has facilities to support right of access requests, allowing users to easily access and retrieve their health information as needed, promoting transparency and patient empowerment.
⚪ Right of access support : Unknown.
It is unclear if the iSoft (CSC) Patient Administration System (PAS) has facilities to support right of access requests. Further clarification may be needed for comparison purposes.


When choosing between Allscripts Sunrise and iSoft PAS, healthcare organizations should consider their specific needs and priorities. Allscripts Sunrise may be more suitable for those looking for a wider range of clinical functionalities, while iSoft PAS could be a better fit for those focusing primarily on patient administration. Ultimately, the right choice depends on the unique requirements of the organization and the level of integration needed with other systems.