CareCentric vs EMIS Web

CareCentric and EMIS Web are both popular Electronic Health Record systems used in the NHS. CareCentric offers a comprehensive solution for managing patient information, appointments, and care plans. On the other hand, EMIS Web is known for its user-friendly interface and integration with other healthcare systems.

General information

CareCentric
EMIS Web
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Introduction :
EMIS Web is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, EMIS Web is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance communication between healthcare professionals. It is particularly favored in primary care settings for its ease of use and integration with other healthcare systems.
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Advantages :
  • User-friendly interface for easy navigation and data input.
  • Integration with other healthcare systems for seamless information sharing.
  • Customizable templates and workflows to suit individual practice needs.
  • Comprehensive patient records with detailed clinical information.
  • Secure data storage and compliance with NHS data protection regulations.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for individual practices
  • Slow customer support response times
  • Potential for system downtime affecting patient care
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Manufacturer : EMIS Web is manufactured by EMIS Health.
EMIS Health is a leading healthcare technology provider in the UK, specializing in electronic health record systems. EMIS Web is one of their flagship products used widely in the NHS.
Official website : https://www.carecentric.com/
Official website : https://www.emishealth.com/


Commercial details

CareCentric
EMIS Web
๐ŸŸก Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
๐Ÿ”ด Open source : No.
EMIS Web is not an open source platform. The code is not publicly available for viewing or modification. It is a proprietary software developed by EMIS Health for use in healthcare settings.
โšช Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
โšช Free option : Unknown.
It is unclear if there is a free option for EMIS Web. Further research or contacting the provider directly may be necessary to determine if any free options or limited features are available.
โšช Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
โšช Hosted : Unknown.
There may be hosted options available for EMIS Web, but specific details on whether it is directly offered by the provider or through third-party vendors are unclear.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details are unclear. Further research or direct inquiry with EMIS Web may be necessary for confirmation.


Care settings

CareCentric
EMIS Web
๐ŸŸข General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
๐ŸŸข General practice : Yes.
EMIS Web is commonly used in GP surgeries across the NHS, offering a range of functionalities tailored to primary care settings. It is a well-established system with a strong presence in general practice.
๐ŸŸข Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
๐ŸŸข Community care : Yes.
EMIS Web is commonly used in the community setting for managing patient records, appointments, and prescriptions. It is a widely adopted system among GP practices and community healthcare providers.
๐ŸŸข Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
โšช Hospital and Acute : Unknown.
EMIS Web is primarily used in primary care settings, and its usage in acute hospital systems is not well-documented. Further research or confirmation from specific hospitals is needed to determine its prevalence in acute care settings.


Key features

CareCentric
EMIS Web
๐ŸŸข Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
๐ŸŸข Mobile version : Yes.
EMIS Web does have a mobile version for clinicians, allowing them to access patient information and manage their tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
๐ŸŸข Referral management : Yes.
EMIS Web offers robust referral management features, allowing healthcare providers to efficiently manage and track patient referrals within the system, enhancing coordination of care and communication between providers.
โšช Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
๐ŸŸข Waiting list management : Yes.
EMIS Web offers waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
๐ŸŸข Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
๐ŸŸข Booking management : Yes.
EMIS Web offers booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the EHR system, enhancing overall workflow and organization.
๐ŸŸข Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Document management : Yes.
EMIS Web offers robust document management features, allowing users to securely store and organize patient records, test results, and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
๐ŸŸข Decision support : Yes.
EMIS Web does offer clinical decision support features, providing healthcare professionals with real-time guidance and alerts to improve patient care and safety within the system.
๐ŸŸข Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
๐ŸŸข Lab results : Yes.
EMIS Web supports lab results, allowing users to view and manage laboratory test results within the EHR system either manually or via an API integration for seamless data retrieval.
๐ŸŸข Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
๐ŸŸข Imaging : Yes.
EMIS Web supports imaging and radiography results, allowing users to view and manage these results within the EHR system, either manually or via an API integration with imaging systems.
๐ŸŸข Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
๐ŸŸข Billing : Yes.
EMIS Web does have a billing/invoicing feature, allowing users to generate invoices for services provided. This feature streamlines the billing process and helps with financial management within the system.


API / data sharing

CareCentric
EMIS Web
๐ŸŸข Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
๐ŸŸข Patient portal : Yes.
EMIS Web offers a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online, enhancing patient engagement and convenience.
๐ŸŸข Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
It is unclear whether EMIS Web has a native patient app for Android or iOS. Further research or contacting the provider directly may be necessary to confirm this information.
โšช Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
๐ŸŸข Has API : Yes.
EMIS Web does have an API, allowing for integration with other systems and the development of custom applications to enhance functionality and interoperability.
๐ŸŸข FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
โšช FHIR API : Unknown.
EMIS Web's API compliance with FHIR standards is not clearly stated. Further investigation or direct inquiry with the provider may be needed to determine its FHIR compliance.
โšช API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
โšช API Documentation : Unknown.
There is no clear indication of public technical API documentation available for EMIS Web. Further investigation is needed to determine the accessibility of this information.
๐ŸŸข Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
๐ŸŸข Right of access support : Yes.
EMIS Web does have facilities to support right of access requests, allowing users to easily access their personal health information in compliance with data protection regulations.


When choosing between CareCentric and EMIS Web, it is essential to consider the specific needs of your healthcare organization. CareCentric may be more suitable for organizations looking for a robust and customizable EHR system, while EMIS Web could be a better choice for those prioritizing ease of use and seamless integration. Ultimately, the right choice depends on your organization’s unique requirements and workflow.