CareCentric vs InterSystems TrakCare

CareCentric and InterSystems TrakCare are both Electronic Health Record systems used in healthcare settings. CareCentric offers a comprehensive platform for managing patient records, appointments, and care plans, while InterSystems TrakCare focuses on streamlining clinical workflows and improving patient outcomes through advanced analytics and decision support tools.

General information

CareCentric
InterSystems TrakCare
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Official website : https://www.carecentric.com/


Commercial details

CareCentric
InterSystems TrakCare
🟡 Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
⚪ Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
⚪ Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
⚪ Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
⚪ Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.


Care settings

CareCentric
InterSystems TrakCare
🟢 General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
⚪ General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
🟢 Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
⚪ Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
🟢 Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
🟢 Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.


Key features

CareCentric
InterSystems TrakCare
🟢 Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
🟢 Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
🟢 Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
🟢 Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
⚪ Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
⚪ Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
🟢 Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
⚪ Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
🟢 Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
🟢 Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
🟢 Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
🟢 Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
🟢 Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
🟢 Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.


API / data sharing

CareCentric
InterSystems TrakCare
🟢 Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
🟢 Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
🟢 Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
⚪ Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
🟢 Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
🟢 FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
⚪ FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
🟢 Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.


When choosing between CareCentric and InterSystems TrakCare, healthcare providers should consider their specific needs for patient record management and clinical workflow optimization. CareCentric may be more suitable for organizations looking for a user-friendly system with robust care planning capabilities, while InterSystems TrakCare could be a better fit for those seeking advanced analytics and decision support features to enhance patient care. Ultimately, the right choice depends on the unique requirements and goals of the healthcare organization.