CareCentric vs Mosaic Connect

CareCentric and Mosaic Connect are both Electronic Health Record systems used in healthcare settings. CareCentric offers comprehensive patient information management and care coordination, while Mosaic Connect focuses on interoperability and data exchange between different healthcare systems.

General information

CareCentric
Mosaic Connect
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Official website : https://www.carecentric.com/


Commercial details

CareCentric
Mosaic Connect
🟡 Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
🟡 Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
⚪ Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
⚪ Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
⚪ Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
⚪ Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
⚪ Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.


Care settings

CareCentric
Mosaic Connect
🟢 General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
⚪ General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
🟢 Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
⚪ Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
🟢 Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
⚪ Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.


Key features

CareCentric
Mosaic Connect
🟢 Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
🟢 Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
🟢 Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
⚪ Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
🟢 Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
🟢 Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
🟢 Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
🟢 Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
🟢 Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
🟢 Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
🟢 Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
🟢 Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
🟢 Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.


API / data sharing

CareCentric
Mosaic Connect
🟢 Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
🟢 Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
🟢 Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
⚪ Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
⚪ Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
🟢 FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
⚪ FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
🟢 API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
🟢 Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
🟢 Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.


When choosing between CareCentric and Mosaic Connect, consider your organization’s specific needs. If seamless care coordination and patient information management are top priorities, CareCentric may be the better choice. On the other hand, if interoperability and data exchange are key concerns, Mosaic Connect could be the ideal solution. Ultimately, selecting the right system depends on aligning with your organization’s goals and requirements.