CareCentric vs System C CareFlow

CareCentric and System C CareFlow are both electronic health record systems used in the healthcare industry. CareCentric offers comprehensive care management solutions while System C CareFlow focuses on streamlining clinical workflows and improving patient outcomes.

General information

CareCentric
System C CareFlow
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Introduction :
System C CareFlow is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 1992, it is not open source but is highly popular due to its ability to streamline workflows and improve patient care. It is commonly used in hospital settings and has gained a strong reputation for its efficiency and effectiveness in managing patient data and clinical information.
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes. - Customizable templates and forms to suit individual practice needs. - Seamless integration with other healthcare systems for comprehensive patient care. - Robust data security measures to protect patient information and ensure compliance. - Regular updates and support to ensure system reliability and performance.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited customization options compared to other platforms
  • Steeper learning curve for users unfamiliar with the system
  • Integration with other systems may be challenging
  • Lack of robust reporting and analytics capabilities
  • Higher cost compared to some competitors
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Manufacturer : System C
System C Healthcare, a UK-based company, is the manufacturer of CareFlow EHR. Known for its focus on interoperability and user-friendly design, System C is a prominent player in the NHS EHR market.
Official website : https://www.carecentric.com/


Commercial details

CareCentric
System C CareFlow
๐ŸŸก Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
๐ŸŸก Open source : Partially.
System C CareFlow is not fully open source. While some components may be open source, the platform as a whole is not completely open for modification and redistribution.
โšช Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
โšช Free option : Unknown.
It is unclear if System C CareFlow offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
โšช Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
โšช Hosted : Unknown.
It is unclear if System C CareFlow offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this service.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on self-hosting capabilities within the System C CareFlow platform is unclear.


Care settings

CareCentric
System C CareFlow
๐ŸŸข General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
๐ŸŸข General practice : Yes.
System C CareFlow is commonly used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care settings.
๐ŸŸข Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
๐ŸŸข Community care : Yes.
System C CareFlow is commonly used in the community setting, offering comprehensive care management tools and integration with community healthcare services. It is a popular choice for community healthcare providers.
๐ŸŸข Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
๐ŸŸข Hospital and Acute : Yes.
System C CareFlow is commonly used in acute hospital systems, offering comprehensive electronic health record management tailored for the specific needs of acute care settings.


Key features

CareCentric
System C CareFlow
๐ŸŸข Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
๐ŸŸข Mobile version : Yes.
System C CareFlow offers a mobile version for clinicians, allowing them to access patient information and update records on-the-go. This mobile version enhances flexibility and efficiency in care delivery.
๐ŸŸข Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
๐ŸŸข Referral management : Yes.
System C CareFlow offers robust referral management features, allowing for seamless coordination and tracking of patient referrals within the EHR system. This functionality enhances care coordination and communication among healthcare providers.
โšช Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
๐ŸŸข Waiting list management : Yes.
System C CareFlow offers waiting list management features to help healthcare providers efficiently organize and prioritize patient appointments, ensuring timely care delivery.
๐ŸŸข Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
๐ŸŸข Booking management : Yes.
System C CareFlow offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
๐ŸŸข Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Document management : Yes.
System C CareFlow offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
๐ŸŸข Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
๐ŸŸข Decision support : Yes.
System C CareFlow includes clinical decision support features to assist healthcare professionals in making informed decisions and improving patient care outcomes.
๐ŸŸข Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
๐ŸŸข Lab results : Yes.
The System C CareFlow EHR supports lab results, allowing users to view and manage laboratory test results either manually or via an API integration with lab systems.
๐ŸŸข Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
๐ŸŸข Imaging : Yes.
System C CareFlow supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
๐ŸŸข Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
โšช Billing : Unknown.
The billing/invoicing feature availability for System C CareFlow is not clearly specified in comparison to other EHR systems in the NHS. Further investigation may be needed to confirm.


API / data sharing

CareCentric
System C CareFlow
๐ŸŸข Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
๐ŸŸข Patient portal : Yes.
System C CareFlow offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, and manage appointments and prescriptions online.
๐ŸŸข Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
The availability of a native patient app for System C CareFlow is currently unknown. Further investigation is needed to determine if such an app exists for Android or iOS devices.
โšช Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
โšช Has API : Unknown.
The availability of an API for System C CareFlow is currently unclear and requires further investigation. This may impact its interoperability and integration capabilities compared to other platforms.
๐ŸŸข FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
โšช FHIR API : Unknown.
The FHIR compliance status of System C CareFlow is currently unknown. Further investigation or confirmation from the provider is recommended for accurate comparison with other EHR systems.
โšช API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
โšช API Documentation : Unknown.
The availability of public technical API documentation for System C CareFlow is unclear, further investigation may be required to determine if such documentation exists.
๐ŸŸข Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
๐ŸŸข Right of access support : Yes.
System C CareFlow has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between CareCentric and System C CareFlow, consider your organization’s specific needs and priorities. CareCentric may be more suitable for organizations looking for robust care management capabilities, while System C CareFlow may be a better fit for those seeking efficient clinical workflows. Ultimately, the right choice depends on your organization’s goals and requirements.