CareCentric vs TPP SystmOne

CareCentric and TPP SystmOne are both popular Electronic Health Record systems used in the NHS. CareCentric offers a comprehensive solution for managing patient records, appointments, and care plans, while TPP SystmOne is known for its interoperability and user-friendly interface.

General information

CareCentric
TPP SystmOne
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Introduction :
TPP SystmOne is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, it has gained popularity for its ability to streamline workflows and improve patient care. SystmOne is particularly favored in primary care settings for its integration with various healthcare services and its customizable features to meet the specific needs of different healthcare providers.
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Comprehensive patient record management capabilities
  • Robust data security measures to protect patient information
  • Regular updates and improvements based on user feedback
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for different healthcare settings
  • Reports of system crashes and downtime affecting patient care
  • Higher costs for additional modules and support services
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Manufacturer : TPP SystmOne is manufactured by The Phoenix Partnership (TPP).
TPP SystmOne is developed and manufactured by The Phoenix Partnership (TPP), a UK-based healthcare technology company known for providing EHR solutions to the NHS and other healthcare organizations.
Official website : https://www.carecentric.com/
Official website : https://www.tpp-uk.com/


Commercial details

CareCentric
TPP SystmOne
๐ŸŸก Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
๐ŸŸก Open source : Partially.
TPP SystmOne is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not fully accessible to the public.
โšช Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
โšช Free option : Unknown.
There is no clear information available on a free option for TPP SystmOne. It is recommended to contact the provider directly for more details on pricing and available packages.
โšช Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
๐ŸŸข Hosted : Yes.
TPP SystmOne offers a hosted option, allowing users to access the system remotely through a cloud-based service. This can provide flexibility and ease of access for healthcare providers.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
โšช Self host : Unknown.
There may be options for self-hosting TPP SystmOne through third-party vendors, but specific details are unclear. It is recommended to inquire directly with TPP or authorized vendors for more information.


Care settings

CareCentric
TPP SystmOne
๐ŸŸข General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
๐ŸŸข General practice : Yes.
TPP SystmOne is widely used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care providers. It is a popular choice within the NHS.
๐ŸŸข Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
๐ŸŸข Community care : Yes.
TPP SystmOne is commonly used in community settings, offering comprehensive electronic health record management for patients outside of hospital environments.
๐ŸŸข Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
๐ŸŸข Hospital and Acute : Yes.
TPP SystmOne is commonly used in primary care settings but can also be found in some acute hospital systems within the NHS for integrated care and patient record sharing.


Key features

CareCentric
TPP SystmOne
๐ŸŸข Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
๐ŸŸข Mobile version : Yes.
TPP SystmOne does have a mobile version for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
๐ŸŸข Referral management : Yes.
TPP SystmOne includes referral management features to streamline the process of referring patients to other healthcare providers or specialists, improving coordination of care and communication between healthcare professionals.
โšช Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
๐ŸŸข Waiting list management : Yes.
TPP SystmOne includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient experience.
๐ŸŸข Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
๐ŸŸข Booking management : Yes.
TPP SystmOne offers booking management features, allowing users to schedule appointments, manage calendars, and track availability of healthcare providers. This feature enhances efficiency in appointment scheduling and resource allocation.
๐ŸŸข Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Document management : Yes.
TPP SystmOne includes document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
๐ŸŸข Decision support : Yes.
TPP SystmOne includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
๐ŸŸข Lab results : Yes.
TPP SystmOne supports lab results, allowing for the integration of lab data directly into the EHR system either manually or via an API, providing comprehensive patient information for healthcare professionals.
๐ŸŸข Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
๐ŸŸข Imaging : Yes.
TPP SystmOne supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
๐ŸŸข Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
๐ŸŸข Billing : Yes.
TPP SystmOne includes a billing/invoicing feature, allowing users to manage financial aspects within the EHR system, streamlining the billing process for healthcare providers.


API / data sharing

CareCentric
TPP SystmOne
๐ŸŸข Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
๐ŸŸข Patient portal : Yes.
TPP SystmOne does have a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online for improved engagement and convenience.
๐ŸŸข Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
๐ŸŸข Patient app : Yes.
TPP SystmOne has a native patient app available for both Android and iOS devices, providing patients with access to their health information and communication with healthcare providers.
โšช Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
๐ŸŸข Has API : Yes.
TPP SystmOne does have an API that allows for integration with other systems and the development of custom applications to enhance functionality and interoperability.
๐ŸŸข FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
โšช FHIR API : Unknown.
TPP SystmOne does not explicitly advertise FHIR compliance on their website or documentation. Further investigation or direct inquiry with the vendor may be needed to confirm its status.
โšช API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
๐ŸŸข API Documentation : Yes.
TPP SystmOne provides public technical API documentation, allowing for easy integration and development of custom solutions for users and developers.
๐ŸŸข Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
๐ŸŸข Right of access support : Yes.
TPP SystmOne provides facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between CareCentric and TPP SystmOne, consider your organization’s specific needs and priorities. CareCentric may be a better fit for those looking for a robust care management system, while TPP SystmOne excels in interoperability and ease of use. Ultimately, the right choice depends on how well the system aligns with your workflow and goals.