CareFirst vs CareCentric

CareCentric and CareFirst are both electronic health record systems used in healthcare settings. CareCentric offers comprehensive patient management and clinical support tools, while CareFirst focuses on streamlined administrative processes and billing functionalities.

General information

CareFirst
CareCentric
Introduction :
CareFirst is a comprehensive Electronic Health Record system that has gained popularity for its user-friendly interface and robust features. Launched in recent years, it has quickly become a preferred choice for healthcare providers due to its adaptability to various settings and specialties. CareFirst offers seamless integration with other healthcare systems, enhancing efficiency and patient care. Its intuitive design and customizable options make it a top contender in the EHR market.
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Advantages :
  • Seamless integration with other systems
  • Customizable templates for different specialties
  • User-friendly interface for easy navigation
  • Robust security measures to protect patient data
  • Efficient communication tools for healthcare providers
Advantages :
  • Streamlined workflow
  • Customizable templates
  • Interoperability with other systems
  • Secure data storage
  • Real-time access to patient information
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for users
  • Lack of integration with other systems
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Integration with other systems may be challenging
  • Limited scalability for larger healthcare organizations
Manufacturer : Cerner
Cerner is a well-known EHR manufacturer used by many healthcare organizations. It offers a comprehensive system with various features and functionalities to support efficient patient care and management.
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Official website : https://www.carefirst.com/
Official website : https://www.carecentric.com/


Commercial details

CareFirst
CareCentric
๐ŸŸก Open source : Partially.
The platform is partially open source, with certain components available for public access and contribution. However, some parts may be proprietary or restricted in terms of code access.
๐ŸŸก Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
โšช Free option : Unknown.
It is unclear if CareFirst offers a free option. Further research is needed to determine if there is a hosted option with limited features or if it is a fully-featured platform.
โšช Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
โšช Hosted : Unknown.
It is unclear if CareFirst offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this feature.
โšช Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
โšช Self host : Unknown.
CareFirst may offer self-hosting options through third-party vendors, but specific details are not readily available. It is recommended to inquire directly with CareFirst for more information on self-hosting capabilities.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.


Care settings

CareFirst
CareCentric
๐ŸŸข General practice : Yes.
CareFirst is commonly used in GP surgeries for managing patient records, appointments, and billing. It is a widely adopted system within general practice settings.
๐ŸŸข General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
โšช Community care : Unknown.
CareFirst is not commonly used in the NHS community setting, and there is limited information available for comparison with other Electronic Health Record Systems such as EMIS, TPP, Epic, and Cerner.
๐ŸŸข Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
โšช Hospital and Acute : Unknown.
CareFirst is not commonly used in acute hospital systems in the NHS. Its prevalence and integration with other platforms are unclear for comparison purposes.
๐ŸŸข Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.


Key features

CareFirst
CareCentric
๐ŸŸข Mobile version : Yes.
CareFirst EHR does have a mobile version for clinicians, allowing them to access patient information and records on-the-go. This mobile version enhances flexibility and efficiency in providing care.
๐ŸŸข Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
๐ŸŸข Referral management : Yes.
CareFirst's EHR includes referral management features, allowing for streamlined coordination of patient referrals to specialists or other healthcare providers within the system.
๐ŸŸข Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
โšช Waiting list management : Unknown.
The presence of waiting list management features in CareFirst's EHR system is not clearly stated or documented, making it uncertain whether this functionality is available compared to other platforms.
โšช Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
๐ŸŸข Booking management : Yes.
CareFirst EHR includes booking management features to streamline appointment scheduling and manage patient bookings efficiently, enhancing overall practice operations and patient experience.
๐ŸŸข Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
๐ŸŸข Document management : Yes.
CareFirst EHR offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the system.
๐ŸŸข Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
CareFirst EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to improve care quality and outcomes.
๐ŸŸข Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
๐ŸŸข Lab results : Yes.
The EHR supports lab results and can integrate them seamlessly into patient records, allowing healthcare providers to easily access and analyze this important data for patient care.
๐ŸŸข Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
๐ŸŸข Imaging : Yes.
CareFirst EHR supports imaging/radiography results, allowing users to access and view these results within the system, either manually or via an API integration for seamless workflow.
๐ŸŸข Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
๐ŸŸข Billing : Yes.
CareFirst EHR includes a billing/invoicing feature, streamlining the process of generating and managing patient invoices within the system. This can help practices efficiently handle financial transactions and billing tasks.
๐ŸŸข Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.


API / data sharing

CareFirst
CareCentric
๐ŸŸข Patient portal : Yes.
CareFirst's EHR system includes a patient portal, providing patients with secure access to their health information, appointment scheduling, communication with providers, and other features to enhance their engagement in their care.
๐ŸŸข Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
โšช Patient app : Unknown.
CareFirst's availability of a native patient app for Android and iOS is currently unclear. Further investigation is needed to determine if this feature is offered by the EHR system.
๐ŸŸข Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Has API : Unknown.
The availability of an API for CareFirst is not clearly stated or easily accessible. Further investigation or direct inquiry may be necessary to determine if an API is available.
โšช Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
๐ŸŸข FHIR API : Yes.
CareFirst's API is FHIR compliant, allowing for interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
๐ŸŸข FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
โšช API Documentation : Unknown.
It is unclear whether CareFirst provides public technical API documentation. Further research or direct inquiry may be necessary to determine the availability of such documentation.
โšช API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
๐ŸŸข Right of access support : Yes.
The system has facilities to support right of access requests, ensuring users can easily access their health information in compliance with data protection regulations.
๐ŸŸข Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.


When choosing between CareCentric and CareFirst, healthcare providers should consider their specific needs and priorities. CareCentric may be more suitable for organizations looking for robust clinical support, while CareFirst could be a better fit for those prioritizing efficient administrative operations. Ultimately, selecting the right system depends on aligning the features and capabilities with the organization’s goals and workflow.