CareFirst vs Mosaic Connect

CareFirst and Mosaic Connect are both electronic health record systems designed to streamline healthcare operations. CareFirst offers comprehensive features for patient management and billing, while Mosaic Connect focuses on interoperability and data sharing among healthcare providers.

General information

CareFirst
Mosaic Connect
Introduction :
CareFirst is a comprehensive Electronic Health Record system that has gained popularity for its user-friendly interface and robust features. Launched in recent years, it has quickly become a preferred choice for healthcare providers due to its adaptability to various settings and specialties. CareFirst offers seamless integration with other healthcare systems, enhancing efficiency and patient care. Its intuitive design and customizable options make it a top contender in the EHR market.
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Advantages :
  • Seamless integration with other systems
  • Customizable templates for different specialties
  • User-friendly interface for easy navigation
  • Robust security measures to protect patient data
  • Efficient communication tools for healthcare providers
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for users
  • Lack of integration with other systems
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Manufacturer : Cerner
Cerner is a well-known EHR manufacturer used by many healthcare organizations. It offers a comprehensive system with various features and functionalities to support efficient patient care and management.
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Official website : https://www.carefirst.com/


Commercial details

CareFirst
Mosaic Connect
🟡 Open source : Partially.
The platform is partially open source, with certain components available for public access and contribution. However, some parts may be proprietary or restricted in terms of code access.
🟡 Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
⚪ Free option : Unknown.
It is unclear if CareFirst offers a free option. Further research is needed to determine if there is a hosted option with limited features or if it is a fully-featured platform.
⚪ Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
⚪ Hosted : Unknown.
It is unclear if CareFirst offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this feature.
⚪ Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
CareFirst may offer self-hosting options through third-party vendors, but specific details are not readily available. It is recommended to inquire directly with CareFirst for more information on self-hosting capabilities.
⚪ Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.


Care settings

CareFirst
Mosaic Connect
🟢 General practice : Yes.
CareFirst is commonly used in GP surgeries for managing patient records, appointments, and billing. It is a widely adopted system within general practice settings.
⚪ General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
⚪ Community care : Unknown.
CareFirst is not commonly used in the NHS community setting, and there is limited information available for comparison with other Electronic Health Record Systems such as EMIS, TPP, Epic, and Cerner.
⚪ Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
⚪ Hospital and Acute : Unknown.
CareFirst is not commonly used in acute hospital systems in the NHS. Its prevalence and integration with other platforms are unclear for comparison purposes.
⚪ Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.


Key features

CareFirst
Mosaic Connect
🟢 Mobile version : Yes.
CareFirst EHR does have a mobile version for clinicians, allowing them to access patient information and records on-the-go. This mobile version enhances flexibility and efficiency in providing care.
🟢 Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
CareFirst's EHR includes referral management features, allowing for streamlined coordination of patient referrals to specialists or other healthcare providers within the system.
🟢 Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in CareFirst's EHR system is not clearly stated or documented, making it uncertain whether this functionality is available compared to other platforms.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
🟢 Booking management : Yes.
CareFirst EHR includes booking management features to streamline appointment scheduling and manage patient bookings efficiently, enhancing overall practice operations and patient experience.
🟢 Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
🟢 Document management : Yes.
CareFirst EHR offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the system.
🟢 Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
CareFirst EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to improve care quality and outcomes.
🟢 Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
🟢 Lab results : Yes.
The EHR supports lab results and can integrate them seamlessly into patient records, allowing healthcare providers to easily access and analyze this important data for patient care.
🟢 Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
🟢 Imaging : Yes.
CareFirst EHR supports imaging/radiography results, allowing users to access and view these results within the system, either manually or via an API integration for seamless workflow.
🟢 Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
🟢 Billing : Yes.
CareFirst EHR includes a billing/invoicing feature, streamlining the process of generating and managing patient invoices within the system. This can help practices efficiently handle financial transactions and billing tasks.
🟢 Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.


API / data sharing

CareFirst
Mosaic Connect
🟢 Patient portal : Yes.
CareFirst's EHR system includes a patient portal, providing patients with secure access to their health information, appointment scheduling, communication with providers, and other features to enhance their engagement in their care.
🟢 Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
⚪ Patient app : Unknown.
CareFirst's availability of a native patient app for Android and iOS is currently unclear. Further investigation is needed to determine if this feature is offered by the EHR system.
⚪ Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
⚪ Has API : Unknown.
The availability of an API for CareFirst is not clearly stated or easily accessible. Further investigation or direct inquiry may be necessary to determine if an API is available.
⚪ Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
🟢 FHIR API : Yes.
CareFirst's API is FHIR compliant, allowing for interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
⚪ FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
⚪ API Documentation : Unknown.
It is unclear whether CareFirst provides public technical API documentation. Further research or direct inquiry may be necessary to determine the availability of such documentation.
🟢 API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
🟢 Right of access support : Yes.
The system has facilities to support right of access requests, ensuring users can easily access their health information in compliance with data protection regulations.
🟢 Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.


When choosing between CareFirst and Mosaic Connect, consider your organization’s specific needs. If you prioritize seamless patient care coordination, CareFirst may be the better choice. On the other hand, if interoperability and data exchange are top priorities, Mosaic Connect could be the ideal solution. Ultimately, selecting the right system depends on aligning with your organization’s goals and objectives.