CareFirst vs System C CareFlow

CareFirst and System C CareFlow are both electronic health record systems used in healthcare settings. CareFirst offers comprehensive features for managing patient data and streamlining workflows. On the other hand, System C CareFlow is known for its user-friendly interface and integration capabilities with other healthcare systems.

General information

CareFirst
System C CareFlow
Introduction :
CareFirst is a comprehensive Electronic Health Record system that has gained popularity for its user-friendly interface and robust features. Launched in recent years, it has quickly become a preferred choice for healthcare providers due to its adaptability to various settings and specialties. CareFirst offers seamless integration with other healthcare systems, enhancing efficiency and patient care. Its intuitive design and customizable options make it a top contender in the EHR market.
Introduction :
System C CareFlow is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 1992, it is not open source but is highly popular due to its ability to streamline workflows and improve patient care. It is commonly used in hospital settings and has gained a strong reputation for its efficiency and effectiveness in managing patient data and clinical information.
Advantages :
  • Seamless integration with other systems
  • Customizable templates for different specialties
  • User-friendly interface for easy navigation
  • Robust security measures to protect patient data
  • Efficient communication tools for healthcare providers
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes. - Customizable templates and forms to suit individual practice needs. - Seamless integration with other healthcare systems for comprehensive patient care. - Robust data security measures to protect patient information and ensure compliance. - Regular updates and support to ensure system reliability and performance.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for users
  • Lack of integration with other systems
  • Limited scalability for larger healthcare organizations
Disadvantages :
  • Limited customization options compared to other platforms
  • Steeper learning curve for users unfamiliar with the system
  • Integration with other systems may be challenging
  • Lack of robust reporting and analytics capabilities
  • Higher cost compared to some competitors
Manufacturer : Cerner
Cerner is a well-known EHR manufacturer used by many healthcare organizations. It offers a comprehensive system with various features and functionalities to support efficient patient care and management.
Manufacturer : System C
System C Healthcare, a UK-based company, is the manufacturer of CareFlow EHR. Known for its focus on interoperability and user-friendly design, System C is a prominent player in the NHS EHR market.
Official website : https://www.carefirst.com/


Commercial details

CareFirst
System C CareFlow
🟡 Open source : Partially.
The platform is partially open source, with certain components available for public access and contribution. However, some parts may be proprietary or restricted in terms of code access.
🟡 Open source : Partially.
System C CareFlow is not fully open source. While some components may be open source, the platform as a whole is not completely open for modification and redistribution.
⚪ Free option : Unknown.
It is unclear if CareFirst offers a free option. Further research is needed to determine if there is a hosted option with limited features or if it is a fully-featured platform.
⚪ Free option : Unknown.
It is unclear if System C CareFlow offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if CareFirst offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this feature.
⚪ Hosted : Unknown.
It is unclear if System C CareFlow offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
CareFirst may offer self-hosting options through third-party vendors, but specific details are not readily available. It is recommended to inquire directly with CareFirst for more information on self-hosting capabilities.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on self-hosting capabilities within the System C CareFlow platform is unclear.


Care settings

CareFirst
System C CareFlow
🟢 General practice : Yes.
CareFirst is commonly used in GP surgeries for managing patient records, appointments, and billing. It is a widely adopted system within general practice settings.
🟢 General practice : Yes.
System C CareFlow is commonly used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care settings.
⚪ Community care : Unknown.
CareFirst is not commonly used in the NHS community setting, and there is limited information available for comparison with other Electronic Health Record Systems such as EMIS, TPP, Epic, and Cerner.
🟢 Community care : Yes.
System C CareFlow is commonly used in the community setting, offering comprehensive care management tools and integration with community healthcare services. It is a popular choice for community healthcare providers.
⚪ Hospital and Acute : Unknown.
CareFirst is not commonly used in acute hospital systems in the NHS. Its prevalence and integration with other platforms are unclear for comparison purposes.
🟢 Hospital and Acute : Yes.
System C CareFlow is commonly used in acute hospital systems, offering comprehensive electronic health record management tailored for the specific needs of acute care settings.


Key features

CareFirst
System C CareFlow
🟢 Mobile version : Yes.
CareFirst EHR does have a mobile version for clinicians, allowing them to access patient information and records on-the-go. This mobile version enhances flexibility and efficiency in providing care.
🟢 Mobile version : Yes.
System C CareFlow offers a mobile version for clinicians, allowing them to access patient information and update records on-the-go. This mobile version enhances flexibility and efficiency in care delivery.
🟢 Referral management : Yes.
CareFirst's EHR includes referral management features, allowing for streamlined coordination of patient referrals to specialists or other healthcare providers within the system.
🟢 Referral management : Yes.
System C CareFlow offers robust referral management features, allowing for seamless coordination and tracking of patient referrals within the EHR system. This functionality enhances care coordination and communication among healthcare providers.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in CareFirst's EHR system is not clearly stated or documented, making it uncertain whether this functionality is available compared to other platforms.
🟢 Waiting list management : Yes.
System C CareFlow offers waiting list management features to help healthcare providers efficiently organize and prioritize patient appointments, ensuring timely care delivery.
🟢 Booking management : Yes.
CareFirst EHR includes booking management features to streamline appointment scheduling and manage patient bookings efficiently, enhancing overall practice operations and patient experience.
🟢 Booking management : Yes.
System C CareFlow offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Document management : Yes.
CareFirst EHR offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the system.
🟢 Document management : Yes.
System C CareFlow offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
CareFirst EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to improve care quality and outcomes.
🟢 Decision support : Yes.
System C CareFlow includes clinical decision support features to assist healthcare professionals in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
The EHR supports lab results and can integrate them seamlessly into patient records, allowing healthcare providers to easily access and analyze this important data for patient care.
🟢 Lab results : Yes.
The System C CareFlow EHR supports lab results, allowing users to view and manage laboratory test results either manually or via an API integration with lab systems.
🟢 Imaging : Yes.
CareFirst EHR supports imaging/radiography results, allowing users to access and view these results within the system, either manually or via an API integration for seamless workflow.
🟢 Imaging : Yes.
System C CareFlow supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
🟢 Billing : Yes.
CareFirst EHR includes a billing/invoicing feature, streamlining the process of generating and managing patient invoices within the system. This can help practices efficiently handle financial transactions and billing tasks.
⚪ Billing : Unknown.
The billing/invoicing feature availability for System C CareFlow is not clearly specified in comparison to other EHR systems in the NHS. Further investigation may be needed to confirm.


API / data sharing

CareFirst
System C CareFlow
🟢 Patient portal : Yes.
CareFirst's EHR system includes a patient portal, providing patients with secure access to their health information, appointment scheduling, communication with providers, and other features to enhance their engagement in their care.
🟢 Patient portal : Yes.
System C CareFlow offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, and manage appointments and prescriptions online.
⚪ Patient app : Unknown.
CareFirst's availability of a native patient app for Android and iOS is currently unclear. Further investigation is needed to determine if this feature is offered by the EHR system.
⚪ Patient app : Unknown.
The availability of a native patient app for System C CareFlow is currently unknown. Further investigation is needed to determine if such an app exists for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for CareFirst is not clearly stated or easily accessible. Further investigation or direct inquiry may be necessary to determine if an API is available.
⚪ Has API : Unknown.
The availability of an API for System C CareFlow is currently unclear and requires further investigation. This may impact its interoperability and integration capabilities compared to other platforms.
🟢 FHIR API : Yes.
CareFirst's API is FHIR compliant, allowing for interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
⚪ FHIR API : Unknown.
The FHIR compliance status of System C CareFlow is currently unknown. Further investigation or confirmation from the provider is recommended for accurate comparison with other EHR systems.
⚪ API Documentation : Unknown.
It is unclear whether CareFirst provides public technical API documentation. Further research or direct inquiry may be necessary to determine the availability of such documentation.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for System C CareFlow is unclear, further investigation may be required to determine if such documentation exists.
🟢 Right of access support : Yes.
The system has facilities to support right of access requests, ensuring users can easily access their health information in compliance with data protection regulations.
🟢 Right of access support : Yes.
System C CareFlow has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between CareFirst and System C CareFlow, consider the specific needs of your healthcare facility. If you prioritize robust features and data management, CareFirst may be the better option. However, if ease of use and seamless integration are key factors, System C CareFlow could be the ideal choice. Ultimately, selecting the right electronic health record system is crucial for enhancing efficiency and improving patient care.