Cerner Millennium vs Servelec RiO

Cerner Millennium and Servelec RiO are both widely used Electronic Health Record systems in the NHS. Cerner Millennium is known for its comprehensive functionality and interoperability, while Servelec RiO is praised for its user-friendly interface and ease of use.

General information

Cerner Millennium
Servelec RiO
Introduction :
Cerner Millennium is a widely used EHR system that was launched in 1997. It is not open source but is popular due to its comprehensive features, interoperability capabilities, and user-friendly interface. Cerner Millennium is commonly implemented in large healthcare settings such as hospitals and health systems, making it a preferred choice for organizations looking for a robust EHR solution.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
  • Seamless integration with other systems
  • Customizable to meet specific needs of healthcare organizations
  • Strong focus on patient safety and data security
  • Robust analytics and reporting capabilities
  • User-friendly interface for easy adoption and training
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Customizable to meet specific needs of healthcare providers
  • Efficient data sharing and communication among healthcare professionals
  • Robust security measures to protect patient information
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for users
  • High implementation and maintenance costs
  • Lack of customization options
  • Potential for system downtime and technical issues
Disadvantages :
  • Limited customization options
  • Lack of integration with other systems
  • Complex user interface
  • Slow response times
  • High cost compared to other EHR platforms
Manufacturer : Cerner Corporation
Cerner Millennium is manufactured by Cerner Corporation, a leading provider of health information technology solutions. Cerner is a well-established and reputable company in the healthcare industry.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Official website : https://www.cerner.com/


Commercial details

Cerner Millennium
Servelec RiO
๐Ÿ”ด Open source : No.
Cerner Millennium is not an open source platform. The code is not freely available for modification or redistribution, limiting customization options for users.
๐ŸŸก Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
๐Ÿ”ด Free option : No.
Cerner Millennium does not offer a free option. It is a comprehensive EHR system with advanced features, but it comes at a cost. However, there may be limited features or hosted options available for specific use cases.
โšช Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
๐ŸŸข Hosted : Yes.
Cerner Millennium offers a hosted option for users, providing the flexibility and convenience of accessing the system remotely without the need for on-premises infrastructure. This can be beneficial for organizations looking for a cloud-based solution.
โšช Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
โšช Self host : Unknown.
Cerner Millennium may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with Cerner for more information on self-hosting capabilities.
โšช Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.


Care settings

Cerner Millennium
Servelec RiO
๐ŸŸข General practice : Yes.
Cerner Millennium is used in some GP surgeries, providing a comprehensive electronic health record system for managing patient data and improving care coordination within primary care settings.
๐ŸŸข General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
๐ŸŸข Community care : Yes.
Cerner Millennium is commonly used in the community setting, providing integrated electronic health record solutions for healthcare organizations to improve patient care and operational efficiency.
๐ŸŸข Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
๐ŸŸข Hospital and Acute : Yes.
Cerner Millennium is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored for hospital settings. It is a widely adopted system in acute care facilities.
๐ŸŸข Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.


Key features

Cerner Millennium
Servelec RiO
๐ŸŸข Mobile version : Yes.
Cerner Millennium offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides convenient access to patient information and clinical tools.
๐ŸŸข Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
๐ŸŸข Referral management : Yes.
Cerner Millennium offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved communication.
๐ŸŸข Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
๐ŸŸข Waiting list management : Yes.
Cerner Millennium includes waiting list management features to help healthcare providers efficiently manage patient queues and prioritize appointments based on urgency and availability.
๐ŸŸข Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
๐ŸŸข Booking management : Yes.
Cerner Millennium offers booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the EHR system.
โšช Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
๐ŸŸข Document management : Yes.
Cerner Millennium offers robust document management features, allowing users to efficiently store, organize, and retrieve patient records and other documents within the EHR system.
๐ŸŸข Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
๐ŸŸข Decision support : Yes.
Cerner Millennium offers clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes through real-time guidance and alerts.
๐ŸŸข Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
๐ŸŸข Lab results : Yes.
Cerner Millennium supports lab results, allowing for the integration and display of laboratory test results within the electronic health record system, either manually or via an API.
๐ŸŸข Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
๐ŸŸข Imaging : Yes.
Cerner Millennium supports imaging and radiography results, allowing for easy access and integration of these important diagnostic images into the electronic health record, either manually or via an API.
๐ŸŸข Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
๐ŸŸข Billing : Yes.
Cerner Millennium offers a billing/invoicing feature, allowing healthcare providers to manage and process payments efficiently within the EHR system, streamlining the revenue cycle management process.
โšช Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.


API / data sharing

Cerner Millennium
Servelec RiO
๐ŸŸข Patient portal : Yes.
Cerner Millennium offers a patient portal for individuals to access their health information, communicate with healthcare providers, schedule appointments, and more, enhancing patient engagement and empowerment.
โšช Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
๐ŸŸข Patient app : Yes.
Cerner Millennium has a native patient app available for both Android and iOS platforms, providing patients with access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
๐ŸŸข Has API : Yes.
Cerner Millennium does have an API, allowing for integration with other systems and the development of custom applications to enhance functionality and interoperability.
โšช Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
๐ŸŸข FHIR API : Yes.
Cerner Millennium is FHIR compliant, allowing for seamless integration with other systems and interoperability. This enables efficient data exchange and collaboration within the healthcare ecosystem.
โšช FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
๐ŸŸข API Documentation : Yes.
Cerner Millennium provides open and public technical API documentation, allowing for easy access to developers looking to integrate with the platform.
โšช API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
๐ŸŸข Right of access support : Yes.
Cerner Millennium has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
๐ŸŸข Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.


When choosing between Cerner Millennium and Servelec RiO, healthcare organizations should consider their specific needs and priorities. Cerner Millennium offers robust features and integration capabilities, making it suitable for large healthcare systems. On the other hand, Servelec RiO’s intuitive design and user-friendly interface may be more appealing to smaller organizations looking for a simpler solution. Ultimately, the right choice depends on the organization’s size, budget, and desired functionality.