DXC Technology Lorenzo vs iSoft Synergy

DXC Technology’s Lorenzo and iSoft Synergy are both Electronic Health Record systems used in healthcare settings. Lorenzo offers a comprehensive platform for managing patient data and streamlining workflows, while iSoft Synergy focuses on interoperability and data sharing among healthcare providers.

General information

DXC Technology Lorenzo
iSoft Synergy
Introduction :
DXC Technology Lorenzo is a comprehensive Electronic Health Record system that has been in use since 2009. It is not open source but is highly popular in healthcare settings for its user-friendly interface and robust features. Lorenzo is known for its ability to streamline workflows, improve patient care, and enhance data security. It is widely used in NHS trusts and other healthcare organizations for its efficiency and effectiveness in managing patient records.
Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • Seamless integration with existing systems
  • Customizable to meet specific needs of healthcare providers
  • Advanced data analytics capabilities
  • User-friendly interface for easy navigation
  • Strong security measures to protect patient information
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Lack of integration with other systems
  • Limited customization options
  • High cost of implementation and maintenance
  • Steep learning curve for users
  • Potential for system downtime and technical issues
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : Cerner
Cerner is a widely used EHR system in the healthcare industry, known for its comprehensive features and interoperability. It is a popular choice among healthcare organizations for its advanced functionalities.
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.
Official website : https://www.dxc.technology/


Commercial details

DXC Technology Lorenzo
iSoft Synergy
🟡 Open source : Partially.
The platform is partially open source, with certain components or modules being available for public access and modification. However, not the entire codebase is freely accessible.
🟡 Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
⚪ Free option : Unknown.
There is no clear information available on a free option for DXC Technology Lorenzo. It is recommended to contact the provider directly for more details on pricing and available features.
⚪ Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Hosted : Unknown.
It is unclear if DXC Technology Lorenzo offers a hosted option. Further investigation is needed to determine if this platform can be accessed through a hosted service, either free or paid.
⚪ Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities are unclear compared to other platforms.
⚪ Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

DXC Technology Lorenzo
iSoft Synergy
⚪ General practice : Unknown.
DXC Technology Lorenzo is not commonly used in general practice settings. Its adoption and integration in GP surgeries are not well-documented for a direct comparison with other platforms.
⚪ General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
⚪ Community care : Unknown.
DXC Technology Lorenzo is primarily used in acute care settings, and its usage in community settings is not well-documented for comparison with other systems.
⚪ Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
⚪ Hospital and Acute : Unknown.
DXC Technology Lorenzo is not commonly used in acute hospital systems in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed to determine its prevalence in this setting.
⚪ Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

DXC Technology Lorenzo
iSoft Synergy
🟢 Mobile version : Yes.
DXC Technology Lorenzo offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
DXC Technology Lorenzo offers robust referral management features, streamlining the process of referring patients to specialists or other healthcare providers within the system.
🟢 Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
🟢 Waiting list management : Yes.
DXC Technology Lorenzo offers waiting list management features, allowing healthcare providers to efficiently manage patient queues and prioritize appointments based on urgency and availability.
⚪ Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
🟢 Booking management : Yes.
DXC Technology Lorenzo offers booking management features to streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
🟢 Document management : Yes.
DXC Technology Lorenzo offers robust document management features, allowing for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
The EHR system from DXC Technology, Lorenzo, includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
🟢 Lab results : Yes.
The EHR supports lab results integration, allowing for seamless access and viewing of patient test results within the system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Imaging : Yes.
The EHR system supports imaging and radiography results, allowing for seamless integration and viewing of these important diagnostic images within the platform, enhancing overall patient care and treatment decisions.
🟢 Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
⚪ Billing : Unknown.
The billing/invoicing feature availability for DXC Technology Lorenzo EHR is unclear. Further information or clarification may be needed to determine if this feature is included in the system.
⚪ Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

DXC Technology Lorenzo
iSoft Synergy
🟢 Patient portal : Yes.
DXC Technology Lorenzo offers a patient portal for individuals to access their health information, communicate with healthcare providers, and manage appointments online, enhancing patient engagement and empowerment.
🟢 Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
⚪ Patient app : Unknown.
DXC Technology's Lorenzo EHR does not have clear information available regarding a native patient app for Android or iOS. Further research may be needed to confirm this feature.
⚪ Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for DXC Technology Lorenzo is not clearly stated or easily accessible. Further investigation or direct inquiry with the provider may be necessary to determine API availability.
⚪ Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
🟢 FHIR API : Yes.
DXC Technology Lorenzo is FHIR compliant, ensuring interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
⚪ FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
🟢 API Documentation : Yes.
DXC Technology Lorenzo provides public technical API documentation, allowing users to easily access and integrate with the platform's capabilities for enhanced functionality and customization.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
Right of access support : .
🟢 Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.


When choosing between DXC Technology’s Lorenzo and iSoft Synergy, consider your organization’s specific needs for patient data management and interoperability. Lorenzo may be better suited for those looking for a robust system for internal data management, while iSoft Synergy could be the preferred choice for organizations prioritizing seamless data sharing across different healthcare providers.