DXC Technology Lorenzo vs System C CareFlow

DXC Technology Lorenzo and System C CareFlow are both popular Electronic Health Record systems used in the NHS. Lorenzo is known for its comprehensive patient record management capabilities, while CareFlow is praised for its user-friendly interface and efficient workflow management tools.

General information

DXC Technology Lorenzo
System C CareFlow
Introduction :
DXC Technology Lorenzo is a comprehensive Electronic Health Record system that has been in use since 2009. It is not open source but is highly popular in healthcare settings for its user-friendly interface and robust features. Lorenzo is known for its ability to streamline workflows, improve patient care, and enhance data security. It is widely used in NHS trusts and other healthcare organizations for its efficiency and effectiveness in managing patient records.
Introduction :
System C CareFlow is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 1992, it is not open source but is highly popular due to its ability to streamline workflows and improve patient care. It is commonly used in hospital settings and has gained a strong reputation for its efficiency and effectiveness in managing patient data and clinical information.
Advantages :
  • Seamless integration with existing systems
  • Customizable to meet specific needs of healthcare providers
  • Advanced data analytics capabilities
  • User-friendly interface for easy navigation
  • Strong security measures to protect patient information
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes. - Customizable templates and forms to suit individual practice needs. - Seamless integration with other healthcare systems for comprehensive patient care. - Robust data security measures to protect patient information and ensure compliance. - Regular updates and support to ensure system reliability and performance.
Disadvantages :
  • Lack of integration with other systems
  • Limited customization options
  • High cost of implementation and maintenance
  • Steep learning curve for users
  • Potential for system downtime and technical issues
Disadvantages :
  • Limited customization options compared to other platforms
  • Steeper learning curve for users unfamiliar with the system
  • Integration with other systems may be challenging
  • Lack of robust reporting and analytics capabilities
  • Higher cost compared to some competitors
Manufacturer : Cerner
Cerner is a widely used EHR system in the healthcare industry, known for its comprehensive features and interoperability. It is a popular choice among healthcare organizations for its advanced functionalities.
Manufacturer : System C
System C Healthcare, a UK-based company, is the manufacturer of CareFlow EHR. Known for its focus on interoperability and user-friendly design, System C is a prominent player in the NHS EHR market.
Official website : https://www.dxc.technology/


Commercial details

DXC Technology Lorenzo
System C CareFlow
🟡 Open source : Partially.
The platform is partially open source, with certain components or modules being available for public access and modification. However, not the entire codebase is freely accessible.
🟡 Open source : Partially.
System C CareFlow is not fully open source. While some components may be open source, the platform as a whole is not completely open for modification and redistribution.
⚪ Free option : Unknown.
There is no clear information available on a free option for DXC Technology Lorenzo. It is recommended to contact the provider directly for more details on pricing and available features.
⚪ Free option : Unknown.
It is unclear if System C CareFlow offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if DXC Technology Lorenzo offers a hosted option. Further investigation is needed to determine if this platform can be accessed through a hosted service, either free or paid.
⚪ Hosted : Unknown.
It is unclear if System C CareFlow offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities are unclear compared to other platforms.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on self-hosting capabilities within the System C CareFlow platform is unclear.


Care settings

DXC Technology Lorenzo
System C CareFlow
⚪ General practice : Unknown.
DXC Technology Lorenzo is not commonly used in general practice settings. Its adoption and integration in GP surgeries are not well-documented for a direct comparison with other platforms.
🟢 General practice : Yes.
System C CareFlow is commonly used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care settings.
⚪ Community care : Unknown.
DXC Technology Lorenzo is primarily used in acute care settings, and its usage in community settings is not well-documented for comparison with other systems.
🟢 Community care : Yes.
System C CareFlow is commonly used in the community setting, offering comprehensive care management tools and integration with community healthcare services. It is a popular choice for community healthcare providers.
⚪ Hospital and Acute : Unknown.
DXC Technology Lorenzo is not commonly used in acute hospital systems in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed to determine its prevalence in this setting.
🟢 Hospital and Acute : Yes.
System C CareFlow is commonly used in acute hospital systems, offering comprehensive electronic health record management tailored for the specific needs of acute care settings.


Key features

DXC Technology Lorenzo
System C CareFlow
🟢 Mobile version : Yes.
DXC Technology Lorenzo offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Mobile version : Yes.
System C CareFlow offers a mobile version for clinicians, allowing them to access patient information and update records on-the-go. This mobile version enhances flexibility and efficiency in care delivery.
🟢 Referral management : Yes.
DXC Technology Lorenzo offers robust referral management features, streamlining the process of referring patients to specialists or other healthcare providers within the system.
🟢 Referral management : Yes.
System C CareFlow offers robust referral management features, allowing for seamless coordination and tracking of patient referrals within the EHR system. This functionality enhances care coordination and communication among healthcare providers.
🟢 Waiting list management : Yes.
DXC Technology Lorenzo offers waiting list management features, allowing healthcare providers to efficiently manage patient queues and prioritize appointments based on urgency and availability.
🟢 Waiting list management : Yes.
System C CareFlow offers waiting list management features to help healthcare providers efficiently organize and prioritize patient appointments, ensuring timely care delivery.
🟢 Booking management : Yes.
DXC Technology Lorenzo offers booking management features to streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Booking management : Yes.
System C CareFlow offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Document management : Yes.
DXC Technology Lorenzo offers robust document management features, allowing for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Document management : Yes.
System C CareFlow offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
The EHR system from DXC Technology, Lorenzo, includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
System C CareFlow includes clinical decision support features to assist healthcare professionals in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
The EHR supports lab results integration, allowing for seamless access and viewing of patient test results within the system, enhancing clinical decision-making and patient care.
🟢 Lab results : Yes.
The System C CareFlow EHR supports lab results, allowing users to view and manage laboratory test results either manually or via an API integration with lab systems.
🟢 Imaging : Yes.
The EHR system supports imaging and radiography results, allowing for seamless integration and viewing of these important diagnostic images within the platform, enhancing overall patient care and treatment decisions.
🟢 Imaging : Yes.
System C CareFlow supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
⚪ Billing : Unknown.
The billing/invoicing feature availability for DXC Technology Lorenzo EHR is unclear. Further information or clarification may be needed to determine if this feature is included in the system.
⚪ Billing : Unknown.
The billing/invoicing feature availability for System C CareFlow is not clearly specified in comparison to other EHR systems in the NHS. Further investigation may be needed to confirm.


API / data sharing

DXC Technology Lorenzo
System C CareFlow
🟢 Patient portal : Yes.
DXC Technology Lorenzo offers a patient portal for individuals to access their health information, communicate with healthcare providers, and manage appointments online, enhancing patient engagement and empowerment.
🟢 Patient portal : Yes.
System C CareFlow offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, and manage appointments and prescriptions online.
⚪ Patient app : Unknown.
DXC Technology's Lorenzo EHR does not have clear information available regarding a native patient app for Android or iOS. Further research may be needed to confirm this feature.
⚪ Patient app : Unknown.
The availability of a native patient app for System C CareFlow is currently unknown. Further investigation is needed to determine if such an app exists for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for DXC Technology Lorenzo is not clearly stated or easily accessible. Further investigation or direct inquiry with the provider may be necessary to determine API availability.
⚪ Has API : Unknown.
The availability of an API for System C CareFlow is currently unclear and requires further investigation. This may impact its interoperability and integration capabilities compared to other platforms.
🟢 FHIR API : Yes.
DXC Technology Lorenzo is FHIR compliant, ensuring interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
⚪ FHIR API : Unknown.
The FHIR compliance status of System C CareFlow is currently unknown. Further investigation or confirmation from the provider is recommended for accurate comparison with other EHR systems.
🟢 API Documentation : Yes.
DXC Technology Lorenzo provides public technical API documentation, allowing users to easily access and integrate with the platform's capabilities for enhanced functionality and customization.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for System C CareFlow is unclear, further investigation may be required to determine if such documentation exists.
Right of access support : .
🟢 Right of access support : Yes.
System C CareFlow has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between DXC Technology Lorenzo and System C CareFlow, healthcare providers should consider their specific needs and priorities. Lorenzo offers robust patient record management features, while CareFlow excels in user experience and workflow efficiency. Ultimately, the right choice will depend on the organization’s requirements for functionality, usability, and integration with existing systems.