EMIS Web vs InterSystems TrakCare

EMIS Web and InterSystems TrakCare are both popular Electronic Health Record systems used in healthcare settings. EMIS Web is known for its user-friendly interface and comprehensive functionality, while InterSystems TrakCare is praised for its interoperability and scalability.

General information

EMIS Web
InterSystems TrakCare
Introduction :
EMIS Web is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, EMIS Web is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance communication between healthcare professionals. It is particularly favored in primary care settings for its ease of use and integration with other healthcare systems.
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Advantages :
  • User-friendly interface for easy navigation and data input.
  • Integration with other healthcare systems for seamless information sharing.
  • Customizable templates and workflows to suit individual practice needs.
  • Comprehensive patient records with detailed clinical information.
  • Secure data storage and compliance with NHS data protection regulations.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for individual practices
  • Slow customer support response times
  • Potential for system downtime affecting patient care
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Manufacturer : EMIS Web is manufactured by EMIS Health.
EMIS Health is a leading healthcare technology provider in the UK, specializing in electronic health record systems. EMIS Web is one of their flagship products used widely in the NHS.
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Official website : https://www.emishealth.com/


Commercial details

EMIS Web
InterSystems TrakCare
🔴 Open source : No.
EMIS Web is not an open source platform. The code is not publicly available for viewing or modification. It is a proprietary software developed by EMIS Health for use in healthcare settings.
⚪ Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
⚪ Free option : Unknown.
It is unclear if there is a free option for EMIS Web. Further research or contacting the provider directly may be necessary to determine if any free options or limited features are available.
⚪ Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
There may be hosted options available for EMIS Web, but specific details on whether it is directly offered by the provider or through third-party vendors are unclear.
⚪ Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details are unclear. Further research or direct inquiry with EMIS Web may be necessary for confirmation.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.


Care settings

EMIS Web
InterSystems TrakCare
🟢 General practice : Yes.
EMIS Web is commonly used in GP surgeries across the NHS, offering a range of functionalities tailored to primary care settings. It is a well-established system with a strong presence in general practice.
⚪ General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
🟢 Community care : Yes.
EMIS Web is commonly used in the community setting for managing patient records, appointments, and prescriptions. It is a widely adopted system among GP practices and community healthcare providers.
⚪ Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
⚪ Hospital and Acute : Unknown.
EMIS Web is primarily used in primary care settings, and its usage in acute hospital systems is not well-documented. Further research or confirmation from specific hospitals is needed to determine its prevalence in acute care settings.
🟢 Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.


Key features

EMIS Web
InterSystems TrakCare
🟢 Mobile version : Yes.
EMIS Web does have a mobile version for clinicians, allowing them to access patient information and manage their tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
🟢 Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
🟢 Referral management : Yes.
EMIS Web offers robust referral management features, allowing healthcare providers to efficiently manage and track patient referrals within the system, enhancing coordination of care and communication between providers.
🟢 Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
🟢 Waiting list management : Yes.
EMIS Web offers waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
⚪ Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
🟢 Booking management : Yes.
EMIS Web offers booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the EHR system, enhancing overall workflow and organization.
⚪ Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
🟢 Document management : Yes.
EMIS Web offers robust document management features, allowing users to securely store and organize patient records, test results, and other important documents within the EHR system.
🟢 Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
EMIS Web does offer clinical decision support features, providing healthcare professionals with real-time guidance and alerts to improve patient care and safety within the system.
🟢 Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
EMIS Web supports lab results, allowing users to view and manage laboratory test results within the EHR system either manually or via an API integration for seamless data retrieval.
🟢 Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
🟢 Imaging : Yes.
EMIS Web supports imaging and radiography results, allowing users to view and manage these results within the EHR system, either manually or via an API integration with imaging systems.
🟢 Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
🟢 Billing : Yes.
EMIS Web does have a billing/invoicing feature, allowing users to generate invoices for services provided. This feature streamlines the billing process and helps with financial management within the system.
🟢 Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.


API / data sharing

EMIS Web
InterSystems TrakCare
🟢 Patient portal : Yes.
EMIS Web offers a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online, enhancing patient engagement and convenience.
🟢 Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
⚪ Patient app : Unknown.
It is unclear whether EMIS Web has a native patient app for Android or iOS. Further research or contacting the provider directly may be necessary to confirm this information.
⚪ Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
🟢 Has API : Yes.
EMIS Web does have an API, allowing for integration with other systems and the development of custom applications to enhance functionality and interoperability.
🟢 Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
⚪ FHIR API : Unknown.
EMIS Web's API compliance with FHIR standards is not clearly stated. Further investigation or direct inquiry with the provider may be needed to determine its FHIR compliance.
⚪ FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
⚪ API Documentation : Unknown.
There is no clear indication of public technical API documentation available for EMIS Web. Further investigation is needed to determine the accessibility of this information.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
🟢 Right of access support : Yes.
EMIS Web does have facilities to support right of access requests, allowing users to easily access their personal health information in compliance with data protection regulations.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.


When choosing between EMIS Web and InterSystems TrakCare, healthcare providers should consider their specific needs for usability, functionality, interoperability, and scalability. Both systems have their strengths and weaknesses, so it’s important to evaluate how each aligns with the organization’s goals and requirements to make the right choice for seamless and efficient healthcare management.