EMIS Web vs Mosaic Connect

EMIS Web and Mosaic Connect are both popular Electronic Health Record systems used in the NHS. EMIS Web is known for its comprehensive functionality and user-friendly interface, while Mosaic Connect offers seamless integration with other systems and advanced data analytics capabilities.

General information

EMIS Web
Mosaic Connect
Introduction :
EMIS Web is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, EMIS Web is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance communication between healthcare professionals. It is particularly favored in primary care settings for its ease of use and integration with other healthcare systems.
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Advantages :
  • User-friendly interface for easy navigation and data input.
  • Integration with other healthcare systems for seamless information sharing.
  • Customizable templates and workflows to suit individual practice needs.
  • Comprehensive patient records with detailed clinical information.
  • Secure data storage and compliance with NHS data protection regulations.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for individual practices
  • Slow customer support response times
  • Potential for system downtime affecting patient care
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Manufacturer : EMIS Web is manufactured by EMIS Health.
EMIS Health is a leading healthcare technology provider in the UK, specializing in electronic health record systems. EMIS Web is one of their flagship products used widely in the NHS.
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Official website : https://www.emishealth.com/


Commercial details

EMIS Web
Mosaic Connect
🔴 Open source : No.
EMIS Web is not an open source platform. The code is not publicly available for viewing or modification. It is a proprietary software developed by EMIS Health for use in healthcare settings.
🟡 Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
⚪ Free option : Unknown.
It is unclear if there is a free option for EMIS Web. Further research or contacting the provider directly may be necessary to determine if any free options or limited features are available.
⚪ Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
⚪ Hosted : Unknown.
There may be hosted options available for EMIS Web, but specific details on whether it is directly offered by the provider or through third-party vendors are unclear.
⚪ Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details are unclear. Further research or direct inquiry with EMIS Web may be necessary for confirmation.
⚪ Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.


Care settings

EMIS Web
Mosaic Connect
🟢 General practice : Yes.
EMIS Web is commonly used in GP surgeries across the NHS, offering a range of functionalities tailored to primary care settings. It is a well-established system with a strong presence in general practice.
⚪ General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
🟢 Community care : Yes.
EMIS Web is commonly used in the community setting for managing patient records, appointments, and prescriptions. It is a widely adopted system among GP practices and community healthcare providers.
⚪ Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
⚪ Hospital and Acute : Unknown.
EMIS Web is primarily used in primary care settings, and its usage in acute hospital systems is not well-documented. Further research or confirmation from specific hospitals is needed to determine its prevalence in acute care settings.
⚪ Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.


Key features

EMIS Web
Mosaic Connect
🟢 Mobile version : Yes.
EMIS Web does have a mobile version for clinicians, allowing them to access patient information and manage their tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
🟢 Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
EMIS Web offers robust referral management features, allowing healthcare providers to efficiently manage and track patient referrals within the system, enhancing coordination of care and communication between providers.
🟢 Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
🟢 Waiting list management : Yes.
EMIS Web offers waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
🟢 Booking management : Yes.
EMIS Web offers booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the EHR system, enhancing overall workflow and organization.
🟢 Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
🟢 Document management : Yes.
EMIS Web offers robust document management features, allowing users to securely store and organize patient records, test results, and other important documents within the EHR system.
🟢 Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
EMIS Web does offer clinical decision support features, providing healthcare professionals with real-time guidance and alerts to improve patient care and safety within the system.
🟢 Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
🟢 Lab results : Yes.
EMIS Web supports lab results, allowing users to view and manage laboratory test results within the EHR system either manually or via an API integration for seamless data retrieval.
🟢 Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
🟢 Imaging : Yes.
EMIS Web supports imaging and radiography results, allowing users to view and manage these results within the EHR system, either manually or via an API integration with imaging systems.
🟢 Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
🟢 Billing : Yes.
EMIS Web does have a billing/invoicing feature, allowing users to generate invoices for services provided. This feature streamlines the billing process and helps with financial management within the system.
🟢 Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.


API / data sharing

EMIS Web
Mosaic Connect
🟢 Patient portal : Yes.
EMIS Web offers a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online, enhancing patient engagement and convenience.
🟢 Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
⚪ Patient app : Unknown.
It is unclear whether EMIS Web has a native patient app for Android or iOS. Further research or contacting the provider directly may be necessary to confirm this information.
⚪ Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
🟢 Has API : Yes.
EMIS Web does have an API, allowing for integration with other systems and the development of custom applications to enhance functionality and interoperability.
⚪ Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
⚪ FHIR API : Unknown.
EMIS Web's API compliance with FHIR standards is not clearly stated. Further investigation or direct inquiry with the provider may be needed to determine its FHIR compliance.
⚪ FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
⚪ API Documentation : Unknown.
There is no clear indication of public technical API documentation available for EMIS Web. Further investigation is needed to determine the accessibility of this information.
🟢 API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
🟢 Right of access support : Yes.
EMIS Web does have facilities to support right of access requests, allowing users to easily access their personal health information in compliance with data protection regulations.
🟢 Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.


When choosing between EMIS Web and Mosaic Connect, consider your specific needs for functionality, ease of use, and integration capabilities. EMIS Web may be a better choice for those looking for a robust all-in-one solution, while Mosaic Connect could be ideal for organizations seeking advanced analytics and seamless data sharing. Ultimately, the right choice depends on your unique requirements and priorities.