Epic vs InterSystems TrakCare

Epic and InterSystems TrakCare are both widely used Electronic Health Record systems in the healthcare industry. Epic is known for its comprehensive features and user-friendly interface, while InterSystems TrakCare is praised for its interoperability and scalability.

General information

Epic
InterSystems TrakCare
Introduction :
Epic is a widely used Electronic Health Record system known for its robust features and user-friendly interface. Launched in 1979, Epic has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. It is not open source but is highly customizable to meet the specific needs of different healthcare organizations. Epic is particularly popular in large healthcare systems due to its scalability and interoperability capabilities.
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Advantages :
  • Seamless integration with other healthcare systems
  • Robust data analytics capabilities for informed decision-making
  • Customizable workflows to suit individual provider needs
  • Strong patient engagement tools for improved communication
  • Scalable platform suitable for large healthcare organizations
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Disadvantages :
  • Steeper learning curve compared to other platforms
  • Higher initial implementation costs
  • Limited customization options
  • Lack of integration with other systems
  • Longer implementation time compared to competitors
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Manufacturer : Epic Systems Corporation
Epic is manufactured by Epic Systems Corporation, a leading provider of EHR systems known for its comprehensive features and interoperability. It is widely used in large healthcare organizations globally.
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Official website : https://www.epic.com


Commercial details

Epic
InterSystems TrakCare
๐ŸŸก Open source : Partially.
Epic is not fully open source, but they do provide some access to their code for customization and integration purposes. However, the platform as a whole is not completely open source.
โšช Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
โšช Free option : Unknown.
Epic offers various pricing options, including a free option for certain organizations. However, the specifics of this free option, such as whether it is a hosted option or if there are limited features, are unclear.
โšช Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
๐ŸŸข Hosted : Yes.
Epic offers a hosted option for users, allowing for easier access and management of the system without the need for extensive IT infrastructure or resources.
โšช Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
โšช Self host : Unknown.
Epic may offer self-hosting options through third-party vendors, but specific details are not readily available for comparison. Consider reaching out to Epic directly for more information on self-hosting possibilities.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.


Care settings

Epic
InterSystems TrakCare
โšช General practice : Unknown.
Epic is not commonly used in GP surgeries in the NHS. Its implementation is more prevalent in larger healthcare organizations and hospital settings rather than general practice settings.
โšช General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
๐ŸŸข Community care : Yes.
Epic is commonly used in the community setting, known for its robust features and interoperability. It is a popular choice among healthcare organizations for its comprehensive functionality and user-friendly interface.
โšช Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
๐ŸŸข Hospital and Acute : Yes.
Epic is commonly used in acute hospital systems, known for its comprehensive features and integration capabilities. It is a popular choice among large healthcare organizations for managing complex patient data.
๐ŸŸข Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.


Key features

Epic
InterSystems TrakCare
๐ŸŸข Mobile version : Yes.
Epic EHR has a mobile version available for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
๐ŸŸข Referral management : Yes.
Epic's EHR system includes robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care.
๐ŸŸข Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
๐ŸŸข Waiting list management : Yes.
Epic's EHR system includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
โšช Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
๐ŸŸข Booking management : Yes.
Epic's EHR system includes booking management features to help streamline appointment scheduling and management within healthcare facilities.
โšช Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
๐ŸŸข Document management : Yes.
Epic's EHR system includes robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the platform.
๐ŸŸข Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
Epic's EHR system includes clinical decision support features that provide real-time guidance and alerts to healthcare providers, enhancing patient care and safety.
๐ŸŸข Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Lab results : Yes.
Epic EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
๐ŸŸข Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
๐ŸŸข Imaging : Yes.
Epic EHR supports imaging and radiography results, allowing healthcare providers to easily access and view these important diagnostic images within the system, enhancing patient care and treatment planning.
๐ŸŸข Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
๐ŸŸข Billing : Yes.
Epic's EHR system includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the platform, enhancing efficiency and accuracy in managing patient payments.
๐ŸŸข Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.


API / data sharing

Epic
InterSystems TrakCare
๐ŸŸข Patient portal : Yes.
Epic EHR provides a patient portal that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and view test results.
๐ŸŸข Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
๐ŸŸข Patient app : Yes.
Epic has a native patient app available for both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
๐ŸŸข Has API : Yes.
Epic has a robust API that allows for seamless integration with other systems, enabling developers to create custom solutions and enhance interoperability within the healthcare ecosystem.
๐ŸŸข Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
๐ŸŸข FHIR API : Yes.
Epic's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems. This ensures efficient communication and integration for improved patient care.
โšช FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
๐ŸŸข API Documentation : Yes.
Epic provides comprehensive public technical API documentation for developers to easily integrate and interact with their system, offering transparency and support for third-party integration.
โšช API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
๐ŸŸข Right of access support : Yes.
The system has dedicated facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
โšช Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.


When choosing between Epic and InterSystems TrakCare, healthcare organizations should consider their specific needs for functionality, ease of use, interoperability, and scalability. Both systems have their strengths and weaknesses, so it’s important to carefully evaluate which platform aligns best with the organization’s goals and requirements to make an informed decision.