Epic vs iSoft Synergy

Epic and iSoft Synergy are both popular Electronic Health Record systems used in healthcare settings. Epic is known for its comprehensive features and user-friendly interface, while iSoft Synergy is praised for its interoperability and customization options.

General information

Epic
iSoft Synergy
Introduction :
Epic is a widely used Electronic Health Record system known for its robust features and user-friendly interface. Launched in 1979, Epic has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. It is not open source but is highly customizable to meet the specific needs of different healthcare organizations. Epic is particularly popular in large healthcare systems due to its scalability and interoperability capabilities.
Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • Seamless integration with other healthcare systems
  • Robust data analytics capabilities for informed decision-making
  • Customizable workflows to suit individual provider needs
  • Strong patient engagement tools for improved communication
  • Scalable platform suitable for large healthcare organizations
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Steeper learning curve compared to other platforms
  • Higher initial implementation costs
  • Limited customization options
  • Lack of integration with other systems
  • Longer implementation time compared to competitors
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : Epic Systems Corporation
Epic is manufactured by Epic Systems Corporation, a leading provider of EHR systems known for its comprehensive features and interoperability. It is widely used in large healthcare organizations globally.
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.
Official website : https://www.epic.com


Commercial details

Epic
iSoft Synergy
๐ŸŸก Open source : Partially.
Epic is not fully open source, but they do provide some access to their code for customization and integration purposes. However, the platform as a whole is not completely open source.
๐ŸŸก Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
โšช Free option : Unknown.
Epic offers various pricing options, including a free option for certain organizations. However, the specifics of this free option, such as whether it is a hosted option or if there are limited features, are unclear.
โšช Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
๐ŸŸข Hosted : Yes.
Epic offers a hosted option for users, allowing for easier access and management of the system without the need for extensive IT infrastructure or resources.
โšช Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
โšช Self host : Unknown.
Epic may offer self-hosting options through third-party vendors, but specific details are not readily available for comparison. Consider reaching out to Epic directly for more information on self-hosting possibilities.
โšช Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

Epic
iSoft Synergy
โšช General practice : Unknown.
Epic is not commonly used in GP surgeries in the NHS. Its implementation is more prevalent in larger healthcare organizations and hospital settings rather than general practice settings.
โšช General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
๐ŸŸข Community care : Yes.
Epic is commonly used in the community setting, known for its robust features and interoperability. It is a popular choice among healthcare organizations for its comprehensive functionality and user-friendly interface.
โšช Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
๐ŸŸข Hospital and Acute : Yes.
Epic is commonly used in acute hospital systems, known for its comprehensive features and integration capabilities. It is a popular choice among large healthcare organizations for managing complex patient data.
โšช Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

Epic
iSoft Synergy
๐ŸŸข Mobile version : Yes.
Epic EHR has a mobile version available for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
๐ŸŸข Referral management : Yes.
Epic's EHR system includes robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care.
๐ŸŸข Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
๐ŸŸข Waiting list management : Yes.
Epic's EHR system includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
โšช Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
๐ŸŸข Booking management : Yes.
Epic's EHR system includes booking management features to help streamline appointment scheduling and management within healthcare facilities.
๐ŸŸข Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
๐ŸŸข Document management : Yes.
Epic's EHR system includes robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the platform.
๐ŸŸข Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
Epic's EHR system includes clinical decision support features that provide real-time guidance and alerts to healthcare providers, enhancing patient care and safety.
๐ŸŸข Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
๐ŸŸข Lab results : Yes.
Epic EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
๐ŸŸข Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
๐ŸŸข Imaging : Yes.
Epic EHR supports imaging and radiography results, allowing healthcare providers to easily access and view these important diagnostic images within the system, enhancing patient care and treatment planning.
๐ŸŸข Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
๐ŸŸข Billing : Yes.
Epic's EHR system includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the platform, enhancing efficiency and accuracy in managing patient payments.
โšช Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

Epic
iSoft Synergy
๐ŸŸข Patient portal : Yes.
Epic EHR provides a patient portal that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and view test results.
๐ŸŸข Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
๐ŸŸข Patient app : Yes.
Epic has a native patient app available for both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
๐ŸŸข Has API : Yes.
Epic has a robust API that allows for seamless integration with other systems, enabling developers to create custom solutions and enhance interoperability within the healthcare ecosystem.
โšช Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
๐ŸŸข FHIR API : Yes.
Epic's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems. This ensures efficient communication and integration for improved patient care.
โšช FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
๐ŸŸข API Documentation : Yes.
Epic provides comprehensive public technical API documentation for developers to easily integrate and interact with their system, offering transparency and support for third-party integration.
โšช API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
๐ŸŸข Right of access support : Yes.
The system has dedicated facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
๐ŸŸข Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.


When choosing between Epic and iSoft Synergy, consider your organization’s specific needs and priorities. If you value a user-friendly interface and robust features, Epic may be the better choice. On the other hand, if interoperability and customization are top priorities, iSoft Synergy could be the ideal solution. Ultimately, the right decision depends on your organization’s unique requirements and goals.