Epic vs Servelec RiO
Please select two different options.
Epic and Servelec RiO are both widely used Electronic Health Record systems in the NHS. Epic is known for its comprehensive functionality and interoperability, while Servelec RiO is praised for its user-friendly interface and ease of use.
General information
Epic
Servelec RiO
Introduction :
Epic is a widely used Electronic Health Record system known for its robust features and user-friendly interface. Launched in 1979, Epic has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. It is not open source but is highly customizable to meet the specific needs of different healthcare organizations. Epic is particularly popular in large healthcare systems due to its scalability and interoperability capabilities.
Epic is a widely used Electronic Health Record system known for its robust features and user-friendly interface. Launched in 1979, Epic has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. It is not open source but is highly customizable to meet the specific needs of different healthcare organizations. Epic is particularly popular in large healthcare systems due to its scalability and interoperability capabilities.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
- Seamless integration with other healthcare systems
- Robust data analytics capabilities for informed decision-making
- Customizable workflows to suit individual provider needs
- Strong patient engagement tools for improved communication
- Scalable platform suitable for large healthcare organizations
Advantages :
- Seamless integration with other NHS systems
- User-friendly interface for easy navigation
- Customizable to meet specific needs of healthcare providers
- Efficient data sharing and communication among healthcare professionals
- Robust security measures to protect patient information
Disadvantages :
- Steeper learning curve compared to other platforms
- Higher initial implementation costs
- Limited customization options
- Lack of integration with other systems
- Longer implementation time compared to competitors
Disadvantages :
- Limited customization options
- Lack of integration with other systems
- Complex user interface
- Slow response times
- High cost compared to other EHR platforms
Manufacturer : Epic Systems Corporation
Epic is manufactured by Epic Systems Corporation, a leading provider of EHR systems known for its comprehensive features and interoperability. It is widely used in large healthcare organizations globally.
Epic is manufactured by Epic Systems Corporation, a leading provider of EHR systems known for its comprehensive features and interoperability. It is widely used in large healthcare organizations globally.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Official website :
https://www.epic.com
Official website :
https://www.servelec.co.uk/health/servelec-rio/
Commercial details
Epic
Servelec RiO
🟡 Open source : Partially.
Epic is not fully open source, but they do provide some access to their code for customization and integration purposes. However, the platform as a whole is not completely open source.
Epic is not fully open source, but they do provide some access to their code for customization and integration purposes. However, the platform as a whole is not completely open source.
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
⚪ Free option : Unknown.
Epic offers various pricing options, including a free option for certain organizations. However, the specifics of this free option, such as whether it is a hosted option or if there are limited features, are unclear.
Epic offers various pricing options, including a free option for certain organizations. However, the specifics of this free option, such as whether it is a hosted option or if there are limited features, are unclear.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
🟢 Hosted : Yes.
Epic offers a hosted option for users, allowing for easier access and management of the system without the need for extensive IT infrastructure or resources.
Epic offers a hosted option for users, allowing for easier access and management of the system without the need for extensive IT infrastructure or resources.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Self host : Unknown.
Epic may offer self-hosting options through third-party vendors, but specific details are not readily available for comparison. Consider reaching out to Epic directly for more information on self-hosting possibilities.
Epic may offer self-hosting options through third-party vendors, but specific details are not readily available for comparison. Consider reaching out to Epic directly for more information on self-hosting possibilities.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
Care settings
Epic
Servelec RiO
⚪ General practice : Unknown.
Epic is not commonly used in GP surgeries in the NHS. Its implementation is more prevalent in larger healthcare organizations and hospital settings rather than general practice settings.
Epic is not commonly used in GP surgeries in the NHS. Its implementation is more prevalent in larger healthcare organizations and hospital settings rather than general practice settings.
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
🟢 Community care : Yes.
Epic is commonly used in the community setting, known for its robust features and interoperability. It is a popular choice among healthcare organizations for its comprehensive functionality and user-friendly interface.
Epic is commonly used in the community setting, known for its robust features and interoperability. It is a popular choice among healthcare organizations for its comprehensive functionality and user-friendly interface.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
🟢 Hospital and Acute : Yes.
Epic is commonly used in acute hospital systems, known for its comprehensive features and integration capabilities. It is a popular choice among large healthcare organizations for managing complex patient data.
Epic is commonly used in acute hospital systems, known for its comprehensive features and integration capabilities. It is a popular choice among large healthcare organizations for managing complex patient data.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
Key features
Epic
Servelec RiO
🟢 Mobile version : Yes.
Epic EHR has a mobile version available for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
Epic EHR has a mobile version available for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
Epic's EHR system includes robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care.
Epic's EHR system includes robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
🟢 Waiting list management : Yes.
Epic's EHR system includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
Epic's EHR system includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
🟢 Booking management : Yes.
Epic's EHR system includes booking management features to help streamline appointment scheduling and management within healthcare facilities.
Epic's EHR system includes booking management features to help streamline appointment scheduling and management within healthcare facilities.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
🟢 Document management : Yes.
Epic's EHR system includes robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the platform.
Epic's EHR system includes robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the platform.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
Epic's EHR system includes clinical decision support features that provide real-time guidance and alerts to healthcare providers, enhancing patient care and safety.
Epic's EHR system includes clinical decision support features that provide real-time guidance and alerts to healthcare providers, enhancing patient care and safety.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Lab results : Yes.
Epic EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
Epic EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
Epic EHR supports imaging and radiography results, allowing healthcare providers to easily access and view these important diagnostic images within the system, enhancing patient care and treatment planning.
Epic EHR supports imaging and radiography results, allowing healthcare providers to easily access and view these important diagnostic images within the system, enhancing patient care and treatment planning.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Billing : Yes.
Epic's EHR system includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the platform, enhancing efficiency and accuracy in managing patient payments.
Epic's EHR system includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the platform, enhancing efficiency and accuracy in managing patient payments.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
API / data sharing
Epic
Servelec RiO
🟢 Patient portal : Yes.
Epic EHR provides a patient portal that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and view test results.
Epic EHR provides a patient portal that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and view test results.
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
🟢 Patient app : Yes.
Epic has a native patient app available for both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
Epic has a native patient app available for both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
🟢 Has API : Yes.
Epic has a robust API that allows for seamless integration with other systems, enabling developers to create custom solutions and enhance interoperability within the healthcare ecosystem.
Epic has a robust API that allows for seamless integration with other systems, enabling developers to create custom solutions and enhance interoperability within the healthcare ecosystem.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
🟢 FHIR API : Yes.
Epic's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems. This ensures efficient communication and integration for improved patient care.
Epic's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems. This ensures efficient communication and integration for improved patient care.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
🟢 API Documentation : Yes.
Epic provides comprehensive public technical API documentation for developers to easily integrate and interact with their system, offering transparency and support for third-party integration.
Epic provides comprehensive public technical API documentation for developers to easily integrate and interact with their system, offering transparency and support for third-party integration.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
🟢 Right of access support : Yes.
The system has dedicated facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
The system has dedicated facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
When choosing between Epic and Servelec RiO, healthcare providers should consider their specific needs and priorities. Epic offers extensive features and integration capabilities, making it suitable for large healthcare organizations. On the other hand, Servelec RiO’s intuitive interface may be more appealing to smaller healthcare facilities looking for a user-friendly EHR system. Ultimately, the right choice depends on the organization’s size, budget, and desired functionalities.