INPS Vision for Acute Hospitals vs Servelec RiO

INPS Vision for Acute Hospitals and Servelec RiO are both Electronic Health Record systems used in the NHS. INPS Vision offers a comprehensive solution tailored for acute hospital settings, while Servelec RiO is known for its user-friendly interface and interoperability.

General information

INPS Vision for Acute Hospitals
Servelec RiO
Introduction :
INPS Vision for Acute Hospitals is a comprehensive Electronic Health Record system designed specifically for acute care settings. Launched in 1999, it is a well-established platform known for its user-friendly interface and robust functionality. INPS Vision is popular among healthcare providers for its ability to streamline workflows, improve patient care, and enhance overall efficiency in acute hospital settings. It is not open source but offers a range of customizable features tailored to meet the unique needs of acute care facilities.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
  • Streamlined workflows
  • Improved communication among healthcare providers
  • Enhanced patient safety
  • Real-time access to patient information
  • Integration with other healthcare systems
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Customizable to meet specific needs of healthcare providers
  • Efficient data sharing and communication among healthcare professionals
  • Robust security measures to protect patient information
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for staff
  • Integration challenges with other systems
  • Lack of real-time data updates
Disadvantages :
  • Limited customization options
  • Lack of integration with other systems
  • Complex user interface
  • Slow response times
  • High cost compared to other EHR platforms
Manufacturer : Cerner
Cerner is a well-known EHR manufacturer used by many acute hospitals. It offers a comprehensive system with features tailored for hospital settings, making it a popular choice among healthcare providers.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.


Commercial details

INPS Vision for Acute Hospitals
Servelec RiO
🟡 Open source : Partially.
INPS Vision for Acute Hospitals is partially open source, with certain components available for customization and development. However, some proprietary elements may limit full access to the codebase.
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
⚪ Free option : Unknown.
It is unclear if there is a free option available for INPS Vision for Acute Hospitals. Further research is needed to determine if this platform offers a no-cost solution or if there are limitations on features.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
⚪ Hosted : Unknown.
The availability of a hosted option for INPS Vision for Acute Hospitals is unclear in comparison to other Electronic Health Record Systems in the NHS. Further research is needed to determine this aspect.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Self host : Unknown.
INPS Vision for Acute Hospitals may offer a self-host option, but details on specific 3rd party vendors or hosting arrangements are unclear. Further research or direct inquiry is recommended.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.


Care settings

INPS Vision for Acute Hospitals
Servelec RiO
⚪ General practice : Unknown.
INPS Vision for Acute Hospitals is primarily designed for acute hospital settings and may not be commonly used in general practice (GP surgeries). Further research is needed for a definitive answer.
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
⚪ Community care : Unknown.
INPS Vision for Acute Hospitals is primarily designed for acute hospital settings, and its use in the community setting is not well-documented for comparison with other platforms.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
🟢 Hospital and Acute : Yes.
INPS Vision for Acute Hospitals is a system commonly used in acute hospital settings, offering specific features tailored to the needs of these facilities. It is a well-established platform within this context.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.


Key features

INPS Vision for Acute Hospitals
Servelec RiO
🟢 Mobile version : Yes.
INPS Vision for Acute Hospitals does have a mobile version for clinicians, allowing them to access the EHR on-the-go for quick and convenient patient care. The mobile version is web-based.
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
INPS Vision for Acute Hospitals includes referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system, enhancing care coordination and communication.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
🟢 Waiting list management : Yes.
The EHR system for INPS Vision for Acute Hospitals includes waiting list management features, allowing for efficient tracking and organization of patient waiting lists for various services.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
🟢 Booking management : Yes.
The EHR for INPS Vision for Acute Hospitals includes booking management features, allowing for efficient scheduling and management of appointments within the hospital setting.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
🟢 Document management : Yes.
INPS Vision for Acute Hospitals includes document management features to efficiently store and manage patient records, enhancing workflow and accessibility for healthcare providers within the hospital setting.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
INPS Vision for Acute Hospitals includes clinical decision support features to assist healthcare professionals in making informed decisions based on patient data and best practices.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Lab results : Yes.
The EHR supports lab results, allowing for seamless integration and access to important diagnostic information for patient care and treatment within acute hospital settings.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
The EHR supports imaging and radiography results, allowing for seamless integration of these diagnostic reports into patient records for comprehensive care management.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Billing : Yes.
INPS Vision for Acute Hospitals includes a billing/invoicing feature, allowing hospitals to streamline their financial processes within the EHR system.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.


API / data sharing

INPS Vision for Acute Hospitals
Servelec RiO
⚪ Patient portal : Unknown.
The presence of a patient portal in the INPS Vision for Acute Hospitals EHR is currently unknown. Further investigation is needed to determine if this feature is available.
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
⚪ Patient app : Unknown.
The availability of a native patient app for INPS Vision for Acute Hospitals is currently unknown. Further research or contact with the provider may be required for clarification.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
⚪ Has API : Unknown.
The availability of an API for the INPS Vision for Acute Hospitals platform is unclear at this time. Further investigation is needed to determine if an API is offered.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
⚪ FHIR API : Unknown.
INPS Vision for Acute Hospitals compliance with FHIR standards is not clearly documented or widely recognized in comparison to other EHR systems in the NHS.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for INPS Vision for Acute Hospitals in comparison to other platforms.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in the INPS Vision for Acute Hospitals system is unclear in comparison to other platforms.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.


When choosing between INPS Vision and Servelec RiO for acute hospitals, consider the specific needs of your organization. INPS Vision provides a robust system designed for acute care settings, while Servelec RiO offers ease of use and interoperability. Ultimately, the decision should be based on which system aligns best with your hospital’s requirements and goals.