InterSystems TrakCare vs Allscripts Sunrise

Allscripts Sunrise and InterSystems TrakCare are both popular Electronic Health Record systems used in healthcare settings. Allscripts Sunrise offers comprehensive clinical, financial, and operational solutions, while InterSystems TrakCare focuses on delivering a unified patient record and workflow management system.

General information

InterSystems TrakCare
Allscripts Sunrise
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Introduction :
Allscripts Sunrise is a comprehensive EHR system that has been in use since the early 2000s, making it a well-established platform in the healthcare industry. It is not open source but is popular due to its user-friendly interface, interoperability features, and customizable workflows. Allscripts Sunrise is commonly used in hospital settings, offering robust clinical documentation, decision support, and medication management capabilities.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Advantages :
  • Comprehensive clinical decision support
  • Interoperability with other systems
  • Customizable workflows
  • Patient engagement tools
  • Robust analytics capabilities
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for specific workflows
  • High cost of implementation and maintenance
  • Slow response times for customer support
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Manufacturer : Allscripts
Allscripts Sunrise is manufactured by Allscripts, a leading healthcare technology company known for its innovative EHR solutions. Allscripts Sunrise offers comprehensive features and functionalities tailored to healthcare organizations.


Commercial details

InterSystems TrakCare
Allscripts Sunrise
⚪ Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
🟡 Open source : Partially.
Allscripts Sunrise is not fully open source. While some components may be open, the platform as a whole is not completely open source. Limited access to source code may restrict customization and development.
⚪ Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Free option : Unknown.
It is unclear if Allscripts Sunrise offers a free option. Further research is needed to determine if there are any hosted or limited feature versions available for comparison.
⚪ Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
⚪ Hosted : Unknown.
It is unclear if Allscripts Sunrise offers a hosted option. Further research or direct inquiry with the company may be needed to determine the availability of this service.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but the availability and details are not clearly specified by Allscripts Sunrise. Further research may be needed for a definitive answer.


Care settings

InterSystems TrakCare
Allscripts Sunrise
⚪ General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
⚪ General practice : Unknown.
Allscripts Sunrise is primarily used in acute care settings such as hospitals rather than general practice (GP surgeries). Its usage in GP surgeries is not commonly reported or documented for comparison.
⚪ Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
⚪ Community care : Unknown.
Allscripts Sunrise is primarily used in hospital settings and may not be as commonly utilized in community settings. Further research is needed to determine its prevalence in the community setting.
🟢 Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.
🟢 Hospital and Acute : Yes.
Allscripts Sunrise is commonly used in acute hospital systems, offering comprehensive functionality tailored to the needs of acute care settings, making it a strong contender in the market.


Key features

InterSystems TrakCare
Allscripts Sunrise
🟢 Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
🟢 Mobile version : Yes.
Allscripts Sunrise offers a mobile version for clinicians, allowing them to access the EHR on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
🟢 Referral management : Yes.
Allscripts Sunrise offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved communication.
⚪ Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
⚪ Waiting list management : Unknown.
Allscripts Sunrise EHR's waiting list management features are not clearly specified in available information. Further research or direct inquiry with the vendor is recommended for accurate details.
⚪ Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
⚪ Booking management : Unknown.
There is no clear information available regarding booking management features in Allscripts Sunrise EHR. Further investigation is needed to determine its capabilities in this area compared to other platforms.
🟢 Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Document management : Yes.
Allscripts Sunrise offers robust document management features, allowing users to efficiently store, organize, and access patient records and other documents within the EHR system.
🟢 Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
Allscripts Sunrise offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient outcomes through evidence-based guidance and alerts.
🟢 Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
🟢 Lab results : Yes.
Allscripts Sunrise EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
🟢 Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
🟢 Imaging : Yes.
Allscripts Sunrise EHR supports imaging and radiography results, allowing for seamless integration of these diagnostic reports into patient records, enhancing overall care coordination and decision-making.
🟢 Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.
🟢 Billing : Yes.
Allscripts Sunrise offers a billing/invoicing feature, allowing users to manage financial aspects within the EHR system. This can streamline the billing process and improve efficiency for healthcare organizations.


API / data sharing

InterSystems TrakCare
Allscripts Sunrise
🟢 Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
🟢 Patient portal : Yes.
Allscripts Sunrise offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and more, enhancing patient engagement and empowerment.
⚪ Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
⚪ Patient app : Unknown.
Allscripts Sunrise's native patient app availability is not clearly specified. Further research or direct inquiry with the provider is recommended to confirm its existence.
🟢 Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
🟢 Has API : Yes.
Allscripts Sunrise has an API that allows for integration with other systems and customization of workflows, providing flexibility and interoperability for healthcare organizations.
⚪ FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
⚪ FHIR API : Unknown.
Allscripts Sunrise's API FHIR compliance status is currently unknown. Further investigation or clarification from the provider may be needed to determine its alignment with industry standards.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
⚪ API Documentation : Unknown.
There is no clear indication of public technical API documentation for Allscripts Sunrise, making it difficult to compare with other platforms in terms of accessibility and transparency.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.
🟢 Right of access support : Yes.
Allscripts Sunrise has facilities to support right of access requests, allowing users to easily access and retrieve their health information as needed, promoting transparency and patient empowerment.


When choosing between Allscripts Sunrise and InterSystems TrakCare, healthcare organizations should consider their specific needs for clinical, financial, and operational functionality. Allscripts Sunrise may be more suitable for those looking for a comprehensive solution, while InterSystems TrakCare’s focus on unified patient records and workflow management could be beneficial for streamlining processes and improving patient care.