InterSystems TrakCare vs DXC Technology Lorenzo

DXC Technology’s Lorenzo and InterSystems’ TrakCare are both popular Electronic Health Record systems used in healthcare settings. Lorenzo offers a comprehensive suite of features for managing patient records and workflows, while TrakCare is known for its interoperability and scalability.

General information

InterSystems TrakCare
DXC Technology Lorenzo
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Introduction :
DXC Technology Lorenzo is a comprehensive Electronic Health Record system that has been in use since 2009. It is not open source but is highly popular in healthcare settings for its user-friendly interface and robust features. Lorenzo is known for its ability to streamline workflows, improve patient care, and enhance data security. It is widely used in NHS trusts and other healthcare organizations for its efficiency and effectiveness in managing patient records.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Advantages :
  • Seamless integration with existing systems
  • Customizable to meet specific needs of healthcare providers
  • Advanced data analytics capabilities
  • User-friendly interface for easy navigation
  • Strong security measures to protect patient information
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Disadvantages :
  • Lack of integration with other systems
  • Limited customization options
  • High cost of implementation and maintenance
  • Steep learning curve for users
  • Potential for system downtime and technical issues
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Manufacturer : Cerner
Cerner is a widely used EHR system in the healthcare industry, known for its comprehensive features and interoperability. It is a popular choice among healthcare organizations for its advanced functionalities.
Official website : https://www.dxc.technology/


Commercial details

InterSystems TrakCare
DXC Technology Lorenzo
⚪ Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
🟡 Open source : Partially.
The platform is partially open source, with certain components or modules being available for public access and modification. However, not the entire codebase is freely accessible.
⚪ Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Free option : Unknown.
There is no clear information available on a free option for DXC Technology Lorenzo. It is recommended to contact the provider directly for more details on pricing and available features.
⚪ Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
⚪ Hosted : Unknown.
It is unclear if DXC Technology Lorenzo offers a hosted option. Further investigation is needed to determine if this platform can be accessed through a hosted service, either free or paid.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities are unclear compared to other platforms.


Care settings

InterSystems TrakCare
DXC Technology Lorenzo
⚪ General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
⚪ General practice : Unknown.
DXC Technology Lorenzo is not commonly used in general practice settings. Its adoption and integration in GP surgeries are not well-documented for a direct comparison with other platforms.
⚪ Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
⚪ Community care : Unknown.
DXC Technology Lorenzo is primarily used in acute care settings, and its usage in community settings is not well-documented for comparison with other systems.
🟢 Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.
⚪ Hospital and Acute : Unknown.
DXC Technology Lorenzo is not commonly used in acute hospital systems in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed to determine its prevalence in this setting.


Key features

InterSystems TrakCare
DXC Technology Lorenzo
🟢 Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
🟢 Mobile version : Yes.
DXC Technology Lorenzo offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
🟢 Referral management : Yes.
DXC Technology Lorenzo offers robust referral management features, streamlining the process of referring patients to specialists or other healthcare providers within the system.
⚪ Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
🟢 Waiting list management : Yes.
DXC Technology Lorenzo offers waiting list management features, allowing healthcare providers to efficiently manage patient queues and prioritize appointments based on urgency and availability.
⚪ Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
🟢 Booking management : Yes.
DXC Technology Lorenzo offers booking management features to streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Document management : Yes.
DXC Technology Lorenzo offers robust document management features, allowing for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
The EHR system from DXC Technology, Lorenzo, includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
🟢 Lab results : Yes.
The EHR supports lab results integration, allowing for seamless access and viewing of patient test results within the system, enhancing clinical decision-making and patient care.
🟢 Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
🟢 Imaging : Yes.
The EHR system supports imaging and radiography results, allowing for seamless integration and viewing of these important diagnostic images within the platform, enhancing overall patient care and treatment decisions.
🟢 Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.
⚪ Billing : Unknown.
The billing/invoicing feature availability for DXC Technology Lorenzo EHR is unclear. Further information or clarification may be needed to determine if this feature is included in the system.


API / data sharing

InterSystems TrakCare
DXC Technology Lorenzo
🟢 Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
🟢 Patient portal : Yes.
DXC Technology Lorenzo offers a patient portal for individuals to access their health information, communicate with healthcare providers, and manage appointments online, enhancing patient engagement and empowerment.
⚪ Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
⚪ Patient app : Unknown.
DXC Technology's Lorenzo EHR does not have clear information available regarding a native patient app for Android or iOS. Further research may be needed to confirm this feature.
🟢 Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
⚪ Has API : Unknown.
The availability of an API for DXC Technology Lorenzo is not clearly stated or easily accessible. Further investigation or direct inquiry with the provider may be necessary to determine API availability.
⚪ FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
🟢 FHIR API : Yes.
DXC Technology Lorenzo is FHIR compliant, ensuring interoperability and seamless data exchange with other healthcare systems, enhancing overall efficiency and patient care coordination.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
🟢 API Documentation : Yes.
DXC Technology Lorenzo provides public technical API documentation, allowing users to easily access and integrate with the platform's capabilities for enhanced functionality and customization.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.
Right of access support : .


When choosing between DXC Technology’s Lorenzo and InterSystems’ TrakCare, healthcare organizations should consider their specific needs for functionality, interoperability, and scalability. Lorenzo may be a better fit for those looking for a robust set of features, while TrakCare could be the preferred option for those prioritizing interoperability and scalability. Ultimately, the right choice depends on the unique requirements and goals of the organization.