InterSystems TrakCare vs TPP SystmOne

InterSystems TrakCare and TPP SystmOne are both popular Electronic Health Record systems used in the healthcare industry. TrakCare offers a comprehensive platform for managing patient records, appointments, and billing, while SystmOne focuses on interoperability and data sharing among healthcare providers.

General information

InterSystems TrakCare
TPP SystmOne
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Introduction :
TPP SystmOne is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, it has gained popularity for its ability to streamline workflows and improve patient care. SystmOne is particularly favored in primary care settings for its integration with various healthcare services and its customizable features to meet the specific needs of different healthcare providers.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Comprehensive patient data management for accurate and timely information access.
  • Customizable to meet specific healthcare organization needs and workflows.
  • Integration with other healthcare systems for seamless data exchange.
  • Scalable to accommodate growth and changing healthcare demands.
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Comprehensive patient record management capabilities
  • Robust data security measures to protect patient information
  • Regular updates and improvements based on user feedback
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High cost of implementation and maintenance
  • Lack of customization options
  • Limited support for third-party integrations
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for different healthcare settings
  • Reports of system crashes and downtime affecting patient care
  • Higher costs for additional modules and support services
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Manufacturer : TPP SystmOne is manufactured by The Phoenix Partnership (TPP).
TPP SystmOne is developed and manufactured by The Phoenix Partnership (TPP), a UK-based healthcare technology company known for providing EHR solutions to the NHS and other healthcare organizations.
Official website : https://www.tpp-uk.com/


Commercial details

InterSystems TrakCare
TPP SystmOne
โšช Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
๐ŸŸก Open source : Partially.
TPP SystmOne is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not fully accessible to the public.
โšช Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
โšช Free option : Unknown.
There is no clear information available on a free option for TPP SystmOne. It is recommended to contact the provider directly for more details on pricing and available packages.
โšช Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
๐ŸŸข Hosted : Yes.
TPP SystmOne offers a hosted option, allowing users to access the system remotely through a cloud-based service. This can provide flexibility and ease of access for healthcare providers.
โšช Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.
โšช Self host : Unknown.
There may be options for self-hosting TPP SystmOne through third-party vendors, but specific details are unclear. It is recommended to inquire directly with TPP or authorized vendors for more information.


Care settings

InterSystems TrakCare
TPP SystmOne
โšช General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
๐ŸŸข General practice : Yes.
TPP SystmOne is widely used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care providers. It is a popular choice within the NHS.
โšช Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
๐ŸŸข Community care : Yes.
TPP SystmOne is commonly used in community settings, offering comprehensive electronic health record management for patients outside of hospital environments.
๐ŸŸข Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.
๐ŸŸข Hospital and Acute : Yes.
TPP SystmOne is commonly used in primary care settings but can also be found in some acute hospital systems within the NHS for integrated care and patient record sharing.


Key features

InterSystems TrakCare
TPP SystmOne
๐ŸŸข Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
๐ŸŸข Mobile version : Yes.
TPP SystmOne does have a mobile version for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
๐ŸŸข Referral management : Yes.
TPP SystmOne includes referral management features to streamline the process of referring patients to other healthcare providers or specialists, improving coordination of care and communication between healthcare professionals.
โšช Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
๐ŸŸข Waiting list management : Yes.
TPP SystmOne includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient experience.
โšช Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
๐ŸŸข Booking management : Yes.
TPP SystmOne offers booking management features, allowing users to schedule appointments, manage calendars, and track availability of healthcare providers. This feature enhances efficiency in appointment scheduling and resource allocation.
๐ŸŸข Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Document management : Yes.
TPP SystmOne includes document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Decision support : Yes.
TPP SystmOne includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
๐ŸŸข Lab results : Yes.
TPP SystmOne supports lab results, allowing for the integration of lab data directly into the EHR system either manually or via an API, providing comprehensive patient information for healthcare professionals.
๐ŸŸข Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
๐ŸŸข Imaging : Yes.
TPP SystmOne supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
๐ŸŸข Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.
๐ŸŸข Billing : Yes.
TPP SystmOne includes a billing/invoicing feature, allowing users to manage financial aspects within the EHR system, streamlining the billing process for healthcare providers.


API / data sharing

InterSystems TrakCare
TPP SystmOne
๐ŸŸข Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
๐ŸŸข Patient portal : Yes.
TPP SystmOne does have a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online for improved engagement and convenience.
โšช Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
๐ŸŸข Patient app : Yes.
TPP SystmOne has a native patient app available for both Android and iOS devices, providing patients with access to their health information and communication with healthcare providers.
๐ŸŸข Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
๐ŸŸข Has API : Yes.
TPP SystmOne does have an API that allows for integration with other systems and the development of custom applications to enhance functionality and interoperability.
โšช FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
โšช FHIR API : Unknown.
TPP SystmOne does not explicitly advertise FHIR compliance on their website or documentation. Further investigation or direct inquiry with the vendor may be needed to confirm its status.
โšช API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
๐ŸŸข API Documentation : Yes.
TPP SystmOne provides public technical API documentation, allowing for easy integration and development of custom solutions for users and developers.
โšช Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.
๐ŸŸข Right of access support : Yes.
TPP SystmOne provides facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When deciding between InterSystems TrakCare and TPP SystmOne, healthcare organizations should consider their specific needs and priorities. TrakCare may be more suitable for those looking for a robust all-in-one solution, while SystmOne could be the preferred choice for those prioritizing seamless data exchange and collaboration. Ultimately, the right choice depends on the organization’s unique requirements and goals.