iSoft (CSC) Patient Administration System (PAS) vs Epic

Epic and iSoft (CSC) are two popular Patient Administration Systems (PAS) used in healthcare settings. Epic is known for its user-friendly interface and comprehensive features, while iSoft (CSC) offers robust functionality and integration capabilities.

General information

iSoft (CSC) Patient Administration System (PAS)
Epic
Introduction :
The iSoft (CSC) Patient Administration System (PAS) is a widely used EHR system in the NHS, known for its user-friendly interface and comprehensive patient management capabilities. Launched in the early 2000s, it has gained popularity for its seamless integration with other healthcare systems and its ability to streamline administrative processes in various healthcare settings. While not open source, iSoft PAS is favored for its reliability and efficiency in managing patient data across different healthcare facilities.
Introduction :
Epic is a widely used Electronic Health Record system known for its robust features and user-friendly interface. Launched in 1979, Epic has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. It is not open source but is highly customizable to meet the specific needs of different healthcare organizations. Epic is particularly popular in large healthcare systems due to its scalability and interoperability capabilities.
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to meet specific hospital needs
  • User-friendly interface for easy navigation
  • Robust reporting and analytics capabilities
  • Secure patient data protection and compliance with regulations
Advantages :
  • Seamless integration with other healthcare systems
  • Robust data analytics capabilities for informed decision-making
  • Customizable workflows to suit individual provider needs
  • Strong patient engagement tools for improved communication
  • Scalable platform suitable for large healthcare organizations
Disadvantages :
  • Limited customization options compared to other platforms
  • Lack of interoperability with other systems
  • Steep learning curve for users
  • Limited reporting and analytics capabilities
  • Higher cost compared to other PAS platforms
Disadvantages :
  • Steeper learning curve compared to other platforms
  • Higher initial implementation costs
  • Limited customization options
  • Lack of integration with other systems
  • Longer implementation time compared to competitors
Manufacturer : CSC
The iSoft Patient Administration System (PAS) is manufactured by CSC, a global leader in IT services and solutions. CSC provides a range of healthcare technology products and services.
Manufacturer : Epic Systems Corporation
Epic is manufactured by Epic Systems Corporation, a leading provider of EHR systems known for its comprehensive features and interoperability. It is widely used in large healthcare organizations globally.
Official website : https://www.isoft.com/
Official website : https://www.epic.com


Commercial details

iSoft (CSC) Patient Administration System (PAS)
Epic
⚪ Open source : Unknown.
The iSoft (CSC) Patient Administration System (PAS) platform's open source status is unclear, as information about the code language and level of openness is not readily available for comparison.
🟡 Open source : Partially.
Epic is not fully open source, but they do provide some access to their code for customization and integration purposes. However, the platform as a whole is not completely open source.
⚪ Free option : Unknown.
It is unclear if there is a free option for iSoft (CSC) Patient Administration System. Further research is needed to determine if there are any hosted options with limited features available.
⚪ Free option : Unknown.
Epic offers various pricing options, including a free option for certain organizations. However, the specifics of this free option, such as whether it is a hosted option or if there are limited features, are unclear.
⚪ Hosted : Unknown.
It is unclear if iSoft (CSC) PAS offers a hosted option for their Patient Administration System. Further research or direct inquiry with the provider may be necessary to determine availability.
🟢 Hosted : Yes.
Epic offers a hosted option for users, allowing for easier access and management of the system without the need for extensive IT infrastructure or resources.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within the iSoft (CSC) PAS system are unclear.
⚪ Self host : Unknown.
Epic may offer self-hosting options through third-party vendors, but specific details are not readily available for comparison. Consider reaching out to Epic directly for more information on self-hosting possibilities.


Care settings

iSoft (CSC) Patient Administration System (PAS)
Epic
⚪ General practice : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is primarily used in hospital settings rather than general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
⚪ General practice : Unknown.
Epic is not commonly used in GP surgeries in the NHS. Its implementation is more prevalent in larger healthcare organizations and hospital settings rather than general practice settings.
⚪ Community care : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is not commonly associated with community settings in comparison to other Electronic Health Record Systems in the NHS. Further research is needed for a definitive answer.
🟢 Community care : Yes.
Epic is commonly used in the community setting, known for its robust features and interoperability. It is a popular choice among healthcare organizations for its comprehensive functionality and user-friendly interface.
🟢 Hospital and Acute : Yes.
iSoft (CSC) Patient Administration System (PAS) is commonly used in acute hospital systems, providing comprehensive patient administration functionalities tailored for hospital settings.
🟢 Hospital and Acute : Yes.
Epic is commonly used in acute hospital systems, known for its comprehensive features and integration capabilities. It is a popular choice among large healthcare organizations for managing complex patient data.


Key features

iSoft (CSC) Patient Administration System (PAS)
Epic
🟢 Mobile version : Yes.
iSoft (CSC) PAS does have a mobile version for clinicians, allowing them to access patient information on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Mobile version : Yes.
Epic EHR has a mobile version available for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
⚪ Referral management : Unknown.
The presence of referral management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
🟢 Referral management : Yes.
Epic's EHR system includes robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
🟢 Waiting list management : Yes.
Epic's EHR system includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
🟢 Booking management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the system.
🟢 Booking management : Yes.
Epic's EHR system includes booking management features to help streamline appointment scheduling and management within healthcare facilities.
🟢 Document management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes document management features, allowing for the storage and organization of patient records and other important documents within the EHR system.
🟢 Document management : Yes.
Epic's EHR system includes robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the platform.
🟢 Decision support : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
Epic's EHR system includes clinical decision support features that provide real-time guidance and alerts to healthcare providers, enhancing patient care and safety.
🟢 Lab results : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports lab results, allowing healthcare providers to access and view patient laboratory test results either manually or via an API integration.
🟢 Lab results : Yes.
Epic EHR supports lab results, allowing users to view and manage laboratory test results within the system, either manually or via an API integration for seamless data exchange.
🟢 Imaging : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports imaging and radiography results, allowing healthcare providers to access and manage these important diagnostic images either manually or via an API.
🟢 Imaging : Yes.
Epic EHR supports imaging and radiography results, allowing healthcare providers to easily access and view these important diagnostic images within the system, enhancing patient care and treatment planning.
🟢 Billing : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes a billing/invoicing feature, allowing healthcare providers to efficiently manage financial transactions related to patient care within the EHR system.
🟢 Billing : Yes.
Epic's EHR system includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the platform, enhancing efficiency and accuracy in managing patient payments.


API / data sharing

iSoft (CSC) Patient Administration System (PAS)
Epic
⚪ Patient portal : Unknown.
The presence of a patient portal in the iSoft (CSC) Patient Administration System is not clearly specified. Further investigation is needed to determine if this feature is available.
🟢 Patient portal : Yes.
Epic EHR provides a patient portal that allows patients to access their health information, communicate with their healthcare providers, schedule appointments, and view test results.
⚪ Patient app : Unknown.
It is unclear whether iSoft (CSC) Patient Administration System (PAS) has a native patient app for Android or iOS. Further investigation is needed to confirm this information.
🟢 Patient app : Yes.
Epic has a native patient app available for both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Has API : Unknown.
The availability of an API for the iSoft (CSC) Patient Administration System (PAS) is currently unclear in comparison to other Electronic Health Record Systems in the NHS.
🟢 Has API : Yes.
Epic has a robust API that allows for seamless integration with other systems, enabling developers to create custom solutions and enhance interoperability within the healthcare ecosystem.
⚪ FHIR API : Unknown.
The FHIR compliance status of iSoft (CSC) Patient Administration System (PAS) is currently unknown. Further investigation or confirmation from the vendor is needed for a definitive answer.
🟢 FHIR API : Yes.
Epic's API is FHIR compliant, allowing for seamless interoperability and data exchange with other healthcare systems. This ensures efficient communication and integration for improved patient care.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for the iSoft (CSC) Patient Administration System (PAS) in comparison to other EHR systems.
🟢 API Documentation : Yes.
Epic provides comprehensive public technical API documentation for developers to easily integrate and interact with their system, offering transparency and support for third-party integration.
⚪ Right of access support : Unknown.
It is unclear if the iSoft (CSC) Patient Administration System (PAS) has facilities to support right of access requests. Further clarification may be needed for comparison purposes.
🟢 Right of access support : Yes.
The system has dedicated facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between Epic and iSoft (CSC) for a Patient Administration System, it ultimately comes down to the specific needs and preferences of the healthcare organization. Epic may be preferred for its ease of use, while iSoft (CSC) could be chosen for its advanced integration capabilities. Both systems have their strengths, so it’s important to carefully evaluate which one aligns best with the organization’s requirements.