iSoft (CSC) Patient Administration System (PAS) vs McKesson Paragon

When comparing iSoft (CSC) Patient Administration System (PAS) and McKesson Paragon, both systems offer robust patient administration capabilities for healthcare organizations. iSoft PAS, now part of CSC, provides a comprehensive solution for managing patient information and appointments. On the other hand, McKesson Paragon offers a user-friendly interface and seamless integration with other healthcare systems.

General information

iSoft (CSC) Patient Administration System (PAS)
McKesson Paragon
Introduction :
The iSoft (CSC) Patient Administration System (PAS) is a widely used EHR system in the NHS, known for its user-friendly interface and comprehensive patient management capabilities. Launched in the early 2000s, it has gained popularity for its seamless integration with other healthcare systems and its ability to streamline administrative processes in various healthcare settings. While not open source, iSoft PAS is favored for its reliability and efficiency in managing patient data across different healthcare facilities.
Introduction :
McKesson Paragon is a comprehensive EHR system that has been in use since the 1980s, making it one of the longest-standing platforms in the market. It is not open source but is highly popular due to its user-friendly interface, robust features for various healthcare settings, and strong integration capabilities. McKesson Paragon is widely used in hospitals and healthcare facilities for its ability to streamline workflows and improve patient care.
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to meet specific hospital needs
  • User-friendly interface for easy navigation
  • Robust reporting and analytics capabilities
  • Secure patient data protection and compliance with regulations
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable to meet specific needs of healthcare providers and organizations.
  • Seamless integration with other systems for comprehensive patient care coordination.
  • Robust reporting and analytics capabilities for data-driven decision-making.
  • Strong customer support and training resources for successful implementation.
Disadvantages :
  • Limited customization options compared to other platforms
  • Lack of interoperability with other systems
  • Steep learning curve for users
  • Limited reporting and analytics capabilities
  • Higher cost compared to other PAS platforms
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High implementation and maintenance costs
  • Lack of customization options
  • Limited support for specialty-specific workflows
Manufacturer : CSC
The iSoft Patient Administration System (PAS) is manufactured by CSC, a global leader in IT services and solutions. CSC provides a range of healthcare technology products and services.
Manufacturer : McKesson
McKesson Paragon is manufactured by McKesson Corporation, a leading healthcare technology company known for providing innovative solutions for healthcare organizations. McKesson Paragon offers a comprehensive electronic health record system for efficient patient care management.
Official website : https://www.isoft.com/


Commercial details

iSoft (CSC) Patient Administration System (PAS)
McKesson Paragon
⚪ Open source : Unknown.
The iSoft (CSC) Patient Administration System (PAS) platform's open source status is unclear, as information about the code language and level of openness is not readily available for comparison.
🟡 Open source : Partially.
McKesson Paragon is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not publicly available.
⚪ Free option : Unknown.
It is unclear if there is a free option for iSoft (CSC) Patient Administration System. Further research is needed to determine if there are any hosted options with limited features available.
⚪ Free option : Unknown.
It is unclear if McKesson Paragon offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if iSoft (CSC) PAS offers a hosted option for their Patient Administration System. Further research or direct inquiry with the provider may be necessary to determine availability.
⚪ Hosted : Unknown.
There may be hosted options available for McKesson Paragon, but specific details on pricing and availability are unclear. It is recommended to inquire directly with the provider for more information.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within the iSoft (CSC) PAS system are unclear.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but direct self-hosting by McKesson Paragon is unclear. Further investigation or inquiry may be needed for confirmation.


Care settings

iSoft (CSC) Patient Administration System (PAS)
McKesson Paragon
⚪ General practice : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is primarily used in hospital settings rather than general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
⚪ General practice : Unknown.
McKesson Paragon is primarily used in hospital settings and may not be commonly used in general practice (GP surgeries). Further research is needed to determine its prevalence in this setting.
⚪ Community care : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is not commonly associated with community settings in comparison to other Electronic Health Record Systems in the NHS. Further research is needed for a definitive answer.
⚪ Community care : Unknown.
McKesson Paragon is primarily used in acute care settings and may not be commonly used in the community setting. Further research is needed to determine its prevalence in community healthcare environments.
🟢 Hospital and Acute : Yes.
iSoft (CSC) Patient Administration System (PAS) is commonly used in acute hospital systems, providing comprehensive patient administration functionalities tailored for hospital settings.
🟢 Hospital and Acute : Yes.
McKesson Paragon is commonly used in acute hospital systems, offering comprehensive solutions tailored to the specific needs of acute care settings.


Key features

iSoft (CSC) Patient Administration System (PAS)
McKesson Paragon
🟢 Mobile version : Yes.
iSoft (CSC) PAS does have a mobile version for clinicians, allowing them to access patient information on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Mobile version : Yes.
McKesson Paragon offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for convenient patient care. The mobile version is web-based, providing flexibility and accessibility.
⚪ Referral management : Unknown.
The presence of referral management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
🟢 Referral management : Yes.
McKesson Paragon offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
⚪ Waiting list management : Unknown.
There is no clear information available regarding waiting list management features in McKesson Paragon EHR compared to other platforms.
🟢 Booking management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the system.
⚪ Booking management : Unknown.
McKesson Paragon's booking management features are not clearly specified in comparison to other EHR systems. Further information or clarification is needed to determine the presence of such features.
🟢 Document management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes document management features, allowing for the storage and organization of patient records and other important documents within the EHR system.
🟢 Document management : Yes.
McKesson Paragon offers robust document management features, allowing users to efficiently store, organize, and retrieve patient records and other documents within the EHR system.
🟢 Decision support : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
McKesson Paragon includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports lab results, allowing healthcare providers to access and view patient laboratory test results either manually or via an API integration.
🟢 Lab results : Yes.
McKesson Paragon supports lab results integration, allowing for seamless access to and viewing of lab test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports imaging and radiography results, allowing healthcare providers to access and manage these important diagnostic images either manually or via an API.
🟢 Imaging : Yes.
McKesson Paragon supports imaging and radiography results, allowing for seamless integration of these diagnostic tests within the EHR system, enhancing overall patient care and treatment planning.
🟢 Billing : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes a billing/invoicing feature, allowing healthcare providers to efficiently manage financial transactions related to patient care within the EHR system.
🟢 Billing : Yes.
McKesson Paragon includes a billing/invoicing feature, allowing healthcare providers to efficiently manage and process financial transactions related to patient care within the EHR system.


API / data sharing

iSoft (CSC) Patient Administration System (PAS)
McKesson Paragon
⚪ Patient portal : Unknown.
The presence of a patient portal in the iSoft (CSC) Patient Administration System is not clearly specified. Further investigation is needed to determine if this feature is available.
🟢 Patient portal : Yes.
McKesson Paragon offers a patient portal feature, allowing patients to access their health information, communicate with providers, schedule appointments, and more, enhancing patient engagement and empowerment.
⚪ Patient app : Unknown.
It is unclear whether iSoft (CSC) Patient Administration System (PAS) has a native patient app for Android or iOS. Further investigation is needed to confirm this information.
⚪ Patient app : Unknown.
McKesson Paragon's availability of a native patient app for Android and iOS is unclear. Further information or confirmation from the vendor may be required for a definitive answer.
⚪ Has API : Unknown.
The availability of an API for the iSoft (CSC) Patient Administration System (PAS) is currently unclear in comparison to other Electronic Health Record Systems in the NHS.
⚪ Has API : Unknown.
The availability of an API for McKesson Paragon is unclear compared to other EHR systems in the NHS. Further investigation is needed to determine if this platform offers API capabilities.
⚪ FHIR API : Unknown.
The FHIR compliance status of iSoft (CSC) Patient Administration System (PAS) is currently unknown. Further investigation or confirmation from the vendor is needed for a definitive answer.
⚪ FHIR API : Unknown.
McKesson Paragon's API FHIR compliance status is currently unknown in comparison to other Electronic Health Record Systems in the NHS.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for the iSoft (CSC) Patient Administration System (PAS) in comparison to other EHR systems.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for McKesson Paragon. Further research may be needed to determine the availability of such documentation.
⚪ Right of access support : Unknown.
It is unclear if the iSoft (CSC) Patient Administration System (PAS) has facilities to support right of access requests. Further clarification may be needed for comparison purposes.
🟢 Right of access support : Yes.
McKesson Paragon includes facilities to support right of access requests, ensuring compliance with regulations and enabling patients to easily access their health information.


Ultimately, the choice between iSoft PAS and McKesson Paragon will depend on the specific needs and preferences of the healthcare organization. While iSoft PAS may be preferred for its comprehensive features, McKesson Paragon’s user-friendly interface and integration capabilities could make it a more suitable choice for some organizations. It is important to carefully evaluate the unique requirements of the organization to make the right decision.