iSoft (CSC) Patient Administration System (PAS) vs Mosaic Connect

When comparing iSoft (CSC) Patient Administration System (PAS) and Mosaic Connect, both platforms offer robust patient administration functionalities. iSoft PAS is known for its comprehensive patient management features, while Mosaic Connect focuses on seamless integration and interoperability with other systems.

General information

iSoft (CSC) Patient Administration System (PAS)
Mosaic Connect
Introduction :
The iSoft (CSC) Patient Administration System (PAS) is a widely used EHR system in the NHS, known for its user-friendly interface and comprehensive patient management capabilities. Launched in the early 2000s, it has gained popularity for its seamless integration with other healthcare systems and its ability to streamline administrative processes in various healthcare settings. While not open source, iSoft PAS is favored for its reliability and efficiency in managing patient data across different healthcare facilities.
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to meet specific hospital needs
  • User-friendly interface for easy navigation
  • Robust reporting and analytics capabilities
  • Secure patient data protection and compliance with regulations
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Disadvantages :
  • Limited customization options compared to other platforms
  • Lack of interoperability with other systems
  • Steep learning curve for users
  • Limited reporting and analytics capabilities
  • Higher cost compared to other PAS platforms
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Manufacturer : CSC
The iSoft Patient Administration System (PAS) is manufactured by CSC, a global leader in IT services and solutions. CSC provides a range of healthcare technology products and services.
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Official website : https://www.isoft.com/


Commercial details

iSoft (CSC) Patient Administration System (PAS)
Mosaic Connect
⚪ Open source : Unknown.
The iSoft (CSC) Patient Administration System (PAS) platform's open source status is unclear, as information about the code language and level of openness is not readily available for comparison.
🟡 Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
⚪ Free option : Unknown.
It is unclear if there is a free option for iSoft (CSC) Patient Administration System. Further research is needed to determine if there are any hosted options with limited features available.
⚪ Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
⚪ Hosted : Unknown.
It is unclear if iSoft (CSC) PAS offers a hosted option for their Patient Administration System. Further research or direct inquiry with the provider may be necessary to determine availability.
⚪ Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within the iSoft (CSC) PAS system are unclear.
⚪ Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.


Care settings

iSoft (CSC) Patient Administration System (PAS)
Mosaic Connect
⚪ General practice : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is primarily used in hospital settings rather than general practice (GP surgeries). Its usage in GP surgeries is not well-documented for comparison.
⚪ General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
⚪ Community care : Unknown.
The iSoft (CSC) Patient Administration System (PAS) is not commonly associated with community settings in comparison to other Electronic Health Record Systems in the NHS. Further research is needed for a definitive answer.
⚪ Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
🟢 Hospital and Acute : Yes.
iSoft (CSC) Patient Administration System (PAS) is commonly used in acute hospital systems, providing comprehensive patient administration functionalities tailored for hospital settings.
⚪ Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.


Key features

iSoft (CSC) Patient Administration System (PAS)
Mosaic Connect
🟢 Mobile version : Yes.
iSoft (CSC) PAS does have a mobile version for clinicians, allowing them to access patient information on-the-go. This mobile version provides flexibility and convenience for healthcare professionals.
🟢 Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
⚪ Referral management : Unknown.
The presence of referral management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
🟢 Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in the iSoft (CSC) Patient Administration System (PAS) is unclear compared to other EHR systems in the NHS. Further investigation is needed for confirmation.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
🟢 Booking management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes booking management features to help healthcare providers efficiently schedule appointments and manage patient bookings within the system.
🟢 Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
🟢 Document management : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes document management features, allowing for the storage and organization of patient records and other important documents within the EHR system.
🟢 Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
🟢 Lab results : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports lab results, allowing healthcare providers to access and view patient laboratory test results either manually or via an API integration.
🟢 Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
🟢 Imaging : Yes.
The iSoft (CSC) Patient Administration System (PAS) supports imaging and radiography results, allowing healthcare providers to access and manage these important diagnostic images either manually or via an API.
🟢 Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
🟢 Billing : Yes.
The iSoft (CSC) Patient Administration System (PAS) includes a billing/invoicing feature, allowing healthcare providers to efficiently manage financial transactions related to patient care within the EHR system.
🟢 Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.


API / data sharing

iSoft (CSC) Patient Administration System (PAS)
Mosaic Connect
⚪ Patient portal : Unknown.
The presence of a patient portal in the iSoft (CSC) Patient Administration System is not clearly specified. Further investigation is needed to determine if this feature is available.
🟢 Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
⚪ Patient app : Unknown.
It is unclear whether iSoft (CSC) Patient Administration System (PAS) has a native patient app for Android or iOS. Further investigation is needed to confirm this information.
⚪ Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
⚪ Has API : Unknown.
The availability of an API for the iSoft (CSC) Patient Administration System (PAS) is currently unclear in comparison to other Electronic Health Record Systems in the NHS.
⚪ Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
⚪ FHIR API : Unknown.
The FHIR compliance status of iSoft (CSC) Patient Administration System (PAS) is currently unknown. Further investigation or confirmation from the vendor is needed for a definitive answer.
⚪ FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for the iSoft (CSC) Patient Administration System (PAS) in comparison to other EHR systems.
🟢 API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
⚪ Right of access support : Unknown.
It is unclear if the iSoft (CSC) Patient Administration System (PAS) has facilities to support right of access requests. Further clarification may be needed for comparison purposes.
🟢 Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.


Ultimately, the choice between iSoft PAS and Mosaic Connect will depend on the specific needs and priorities of the healthcare organization. If a comprehensive patient management system is crucial, iSoft PAS may be the preferred option. On the other hand, if seamless integration and interoperability are top priorities, Mosaic Connect could be the better choice. Careful consideration of these factors will ensure that the right system is selected to meet the organization’s requirements.