McKesson Paragon vs iSoft Synergy

When comparing iSoft Synergy and McKesson Paragon, both electronic health record systems offer comprehensive solutions for healthcare organizations. iSoft Synergy focuses on interoperability and data sharing, while McKesson Paragon emphasizes user-friendly interfaces and workflow efficiency.

General information

McKesson Paragon
iSoft Synergy
Introduction :
McKesson Paragon is a comprehensive EHR system that has been in use since the 1980s, making it one of the longest-standing platforms in the market. It is not open source but is highly popular due to its user-friendly interface, robust features for various healthcare settings, and strong integration capabilities. McKesson Paragon is widely used in hospitals and healthcare facilities for its ability to streamline workflows and improve patient care.
Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable to meet specific needs of healthcare providers and organizations.
  • Seamless integration with other systems for comprehensive patient care coordination.
  • Robust reporting and analytics capabilities for data-driven decision-making.
  • Strong customer support and training resources for successful implementation.
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High implementation and maintenance costs
  • Lack of customization options
  • Limited support for specialty-specific workflows
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : McKesson
McKesson Paragon is manufactured by McKesson Corporation, a leading healthcare technology company known for providing innovative solutions for healthcare organizations. McKesson Paragon offers a comprehensive electronic health record system for efficient patient care management.
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.


Commercial details

McKesson Paragon
iSoft Synergy
🟡 Open source : Partially.
McKesson Paragon is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not publicly available.
🟡 Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
⚪ Free option : Unknown.
It is unclear if McKesson Paragon offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Hosted : Unknown.
There may be hosted options available for McKesson Paragon, but specific details on pricing and availability are unclear. It is recommended to inquire directly with the provider for more information.
⚪ Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but direct self-hosting by McKesson Paragon is unclear. Further investigation or inquiry may be needed for confirmation.
⚪ Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

McKesson Paragon
iSoft Synergy
⚪ General practice : Unknown.
McKesson Paragon is primarily used in hospital settings and may not be commonly used in general practice (GP surgeries). Further research is needed to determine its prevalence in this setting.
⚪ General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
⚪ Community care : Unknown.
McKesson Paragon is primarily used in acute care settings and may not be commonly used in the community setting. Further research is needed to determine its prevalence in community healthcare environments.
⚪ Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
🟢 Hospital and Acute : Yes.
McKesson Paragon is commonly used in acute hospital systems, offering comprehensive solutions tailored to the specific needs of acute care settings.
⚪ Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

McKesson Paragon
iSoft Synergy
🟢 Mobile version : Yes.
McKesson Paragon offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for convenient patient care. The mobile version is web-based, providing flexibility and accessibility.
🟢 Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
McKesson Paragon offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
🟢 Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
⚪ Waiting list management : Unknown.
There is no clear information available regarding waiting list management features in McKesson Paragon EHR compared to other platforms.
⚪ Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
⚪ Booking management : Unknown.
McKesson Paragon's booking management features are not clearly specified in comparison to other EHR systems. Further information or clarification is needed to determine the presence of such features.
🟢 Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
🟢 Document management : Yes.
McKesson Paragon offers robust document management features, allowing users to efficiently store, organize, and retrieve patient records and other documents within the EHR system.
🟢 Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
McKesson Paragon includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
🟢 Lab results : Yes.
McKesson Paragon supports lab results integration, allowing for seamless access to and viewing of lab test results within the EHR system, either manually or via an API.
🟢 Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Imaging : Yes.
McKesson Paragon supports imaging and radiography results, allowing for seamless integration of these diagnostic tests within the EHR system, enhancing overall patient care and treatment planning.
🟢 Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
🟢 Billing : Yes.
McKesson Paragon includes a billing/invoicing feature, allowing healthcare providers to efficiently manage and process financial transactions related to patient care within the EHR system.
⚪ Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

McKesson Paragon
iSoft Synergy
🟢 Patient portal : Yes.
McKesson Paragon offers a patient portal feature, allowing patients to access their health information, communicate with providers, schedule appointments, and more, enhancing patient engagement and empowerment.
🟢 Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
⚪ Patient app : Unknown.
McKesson Paragon's availability of a native patient app for Android and iOS is unclear. Further information or confirmation from the vendor may be required for a definitive answer.
⚪ Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for McKesson Paragon is unclear compared to other EHR systems in the NHS. Further investigation is needed to determine if this platform offers API capabilities.
⚪ Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
⚪ FHIR API : Unknown.
McKesson Paragon's API FHIR compliance status is currently unknown in comparison to other Electronic Health Record Systems in the NHS.
⚪ FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for McKesson Paragon. Further research may be needed to determine the availability of such documentation.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
🟢 Right of access support : Yes.
McKesson Paragon includes facilities to support right of access requests, ensuring compliance with regulations and enabling patients to easily access their health information.
🟢 Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.


Ultimately, the choice between iSoft Synergy and McKesson Paragon will depend on the specific needs and priorities of the healthcare organization. Organizations looking for seamless data exchange may prefer iSoft Synergy, while those prioritizing user experience and streamlined workflows may lean towards McKesson Paragon. Evaluating key features and functionalities will be crucial in making the right decision for implementing an electronic health record system.