Medisoft vs Servelec RiO

Medisoft and Servelec RiO are both electronic health record systems used in the healthcare industry. Medisoft offers comprehensive practice management features, while Servelec RiO is specifically designed for use within the NHS. Both platforms aim to improve efficiency and patient care through electronic record-keeping.

General information

Medisoft
Servelec RiO
Introduction :
Medisoft is a widely used Electronic Health Record system known for its user-friendly interface and comprehensive features. Launched in [year], Medisoft has gained popularity for its ability to streamline workflows and improve patient care in various healthcare settings. Its flexibility and scalability make it suitable for practices of all sizes, from small clinics to large hospitals. Medisoft's reputation for reliability and efficiency has made it a top choice among healthcare providers.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates to suit individual practice needs and preferences.
  • Integration with billing and scheduling systems for streamlined operations.
  • Robust reporting and analytics tools for data-driven decision making.
  • Secure data storage and compliance with industry regulations for confidentiality.
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Customizable to meet specific needs of healthcare providers
  • Efficient data sharing and communication among healthcare professionals
  • Robust security measures to protect patient information
Disadvantages :
  • Limited customization options
  • Steep learning curve for new users
  • Lack of integration with other systems
  • Limited support for mobile access
  • Higher cost compared to other platforms
Disadvantages :
  • Limited customization options
  • Lack of integration with other systems
  • Complex user interface
  • Slow response times
  • High cost compared to other EHR platforms
Manufacturer : Medisoft is manufactured by eMDs
eMDs is a leading provider of EHR solutions, offering a comprehensive platform for healthcare practices. Medisoft is one of their products designed to streamline practice management and improve patient care.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Official website : https://www.medisoft.com/


Commercial details

Medisoft
Servelec RiO
⚪ Open source : Unknown.
Medisoft's platform openness is not clearly stated, making it difficult to determine if it is fully open source or a limited version. Further information is needed for comparison.
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
⚪ Free option : Unknown.
There is no clear information available on a free option for Medisoft. It is recommended to contact the provider directly for more details on pricing and available features.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
⚪ Hosted : Unknown.
It is unclear if Medisoft offers a hosted option for their Electronic Health Record System. Further research or contacting the company directly may be necessary to determine this information.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on a self-host option for Medisoft is unclear in comparison to other platforms.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.


Care settings

Medisoft
Servelec RiO
🟢 General practice : Yes.
Medisoft is commonly used in GP surgeries for managing patient records, appointments, billing, and other administrative tasks. It is a popular choice among general practice settings in the NHS.
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
🟢 Community care : Yes.
Medisoft is commonly used in community settings for managing patient records, appointments, and billing. It offers features tailored to the needs of smaller healthcare practices and clinics.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
⚪ Hospital and Acute : Unknown.
Medisoft is not commonly used in acute hospital systems in comparison to other Electronic Health Record Systems like Epic, Cerner, and others in the NHS. Its prevalence in acute care settings is unclear.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.


Key features

Medisoft
Servelec RiO
🟢 Mobile version : Yes.
Medisoft offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This mobile version enhances flexibility and efficiency in providing care.
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
Medisoft offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved communication among healthcare teams.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
⚪ Waiting list management : Unknown.
Medisoft's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine the extent of this functionality.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
🟢 Booking management : Yes.
Medisoft offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and organization for healthcare providers.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
🟢 Document management : Yes.
Medisoft offers robust document management features, allowing users to easily store, organize, and access patient records, test results, and other important documents within the EHR system.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
Medisoft EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Lab results : Yes.
Medisoft supports lab results integration, allowing users to view and manage lab data within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
Medisoft EHR supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the system, either manually or via an API.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Billing : Yes.
Medisoft EHR includes a billing/invoicing feature, allowing users to easily manage and track financial transactions related to patient care. This feature streamlines the billing process and ensures accurate invoicing.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.


API / data sharing

Medisoft
Servelec RiO
🟢 Patient portal : Yes.
Medisoft offers a patient portal, allowing patients to securely access their health information, schedule appointments, request prescription refills, and communicate with their healthcare providers online.
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
⚪ Patient app : Unknown.
It is unclear whether Medisoft has a native patient app for Android or iOS. Further research or contacting the provider directly may be necessary to confirm this information.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
⚪ Has API : Unknown.
There is limited information available about whether Medisoft has an API. Further research or direct inquiry with the company may be necessary to confirm this capability.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
⚪ FHIR API : Unknown.
Medisoft's API compliance with FHIR standards is not clearly stated or documented. Further investigation or direct inquiry with the provider may be necessary to determine its level of compliance.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for Medisoft in comparison to other EHR systems.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
🟢 Right of access support : Yes.
Medisoft has facilities to support right of access requests, allowing users to easily access their health information in compliance with regulations and patient rights.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.


When choosing between Medisoft and Servelec RiO, consider the specific needs of your healthcare organization. Medisoft may be more suitable for private practices looking for robust practice management tools, while Servelec RiO is tailored for NHS settings. Ultimately, the right choice depends on the unique requirements and goals of your healthcare facility.