Meditech vs iSoft Synergy

iSoft Synergy and Meditech are both popular Electronic Health Record Systems used in healthcare settings. iSoft Synergy is known for its user-friendly interface and comprehensive features, while Meditech is praised for its interoperability and customization options.

General information

Meditech
iSoft Synergy
Introduction :
Meditech is a well-established Electronic Health Record system that has been in operation since 1969. It is not open source but is widely used in healthcare settings for its comprehensive features and user-friendly interface. Meditech is popular for its ability to streamline workflows, improve patient care, and enhance overall efficiency in healthcare organizations. It is commonly used in hospitals, clinics, and other healthcare facilities across the globe.
Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to fit specific needs of healthcare providers
  • User-friendly interface for easy navigation and use
  • Strong data security measures to protect patient information
  • Robust reporting and analytics capabilities for data-driven decision-making
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Limited customization options
  • Complex user interface
  • High cost of implementation
  • Lack of interoperability with other systems
  • Steep learning curve for new users
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : Meditech
Meditech is a leading EHR manufacturer known for its comprehensive solutions and strong presence in the healthcare industry. It offers a range of products tailored to meet the needs of healthcare organizations.
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.
Official website : https://ehr.meditech.com/


Commercial details

Meditech
iSoft Synergy
🟡 Open source : Partially.
Meditech is not fully open source, but they do offer some level of access to their code for customization and integration purposes. The platform is not completely open for modification by users.
🟡 Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
⚪ Free option : Unknown.
It is unclear if Meditech offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Hosted : Unknown.
Meditech offers various hosting options, including cloud-based solutions, but specific details about a hosted option are unclear. It is recommended to inquire directly with the company for more information.
⚪ Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
⚪ Self host : Unknown.
Meditech offers hosting options through third-party vendors, but it is unclear if there is a self-hosting option available. Further research or consultation with the company may be needed for clarification.
⚪ Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

Meditech
iSoft Synergy
🟢 General practice : Yes.
Meditech is not commonly used in GP surgeries in the NHS. It is more prevalent in hospital settings and larger healthcare organizations for managing electronic health records and other clinical functions.
⚪ General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
🟢 Community care : Yes.
Meditech is commonly used in the community setting, offering a comprehensive electronic health record system for healthcare providers to manage patient information and streamline care delivery outside of hospital settings.
⚪ Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
🟢 Hospital and Acute : Yes.
Meditech is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored for inpatient care. Its features and functionalities cater to the complex needs of acute care settings.
⚪ Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

Meditech
iSoft Synergy
🟢 Mobile version : Yes.
Meditech offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides convenient access to patient information and clinical tools, enhancing workflow efficiency.
🟢 Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
Meditech's EHR includes referral management features, allowing for seamless coordination and tracking of patient referrals to other healthcare providers or specialists within the system.
🟢 Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
🟢 Waiting list management : Yes.
Meditech offers waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
⚪ Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
🟢 Booking management : Yes.
Meditech's EHR system includes booking management features that help healthcare facilities efficiently manage appointments and schedules, improving overall workflow and patient care coordination.
🟢 Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
🟢 Document management : Yes.
Meditech's EHR includes robust document management features, allowing users to efficiently store, organize, and access patient records, lab results, imaging reports, and other important documents within the system.
🟢 Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
Meditech's EHR includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
🟢 Lab results : Yes.
Meditech EHR supports lab results, allowing healthcare providers to easily access and manage patient laboratory data either manually or via an API integration for seamless workflow and decision-making.
🟢 Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Imaging : Yes.
Meditech EHR supports imaging and radiography results, allowing for seamless integration of diagnostic images and reports within the patient's electronic health record, enhancing clinical decision-making.
🟢 Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
🟢 Billing : Yes.
Meditech EHR includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the system, enhancing efficiency and accuracy in managing patient payments and insurance claims.
⚪ Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

Meditech
iSoft Synergy
🟢 Patient portal : Yes.
Meditech offers a patient portal for users to access their health information, communicate with healthcare providers, schedule appointments, and view test results, enhancing patient engagement and empowerment.
🟢 Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
🟢 Patient app : Yes.
Meditech has a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
🟢 Has API : Yes.
Meditech does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
⚪ Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
⚪ FHIR API : Unknown.
Meditech's compliance with FHIR standards is currently unclear. Further investigation or confirmation from the provider is recommended for accurate information.
⚪ FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
⚪ API Documentation : Unknown.
There is no clear information available regarding the existence of public technical API documentation for Meditech. Further research may be needed to confirm this.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
🟢 Right of access support : Yes.
Meditech system includes facilities to support right of access requests, ensuring compliance with regulations and enabling users to easily access their health information when needed.
🟢 Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.


When choosing between iSoft Synergy and Meditech, healthcare providers should consider their specific needs for ease of use, functionality, and integration with existing systems. Both platforms offer unique strengths that can benefit different healthcare organizations, so it’s important to carefully evaluate which system aligns best with the organization’s goals and requirements.