Meditech vs Servelec RiO

Meditech and Servelec RiO are both Electronic Health Record Systems used in the NHS. Meditech offers a comprehensive platform with modules for various healthcare settings, while Servelec RiO is known for its user-friendly interface and interoperability capabilities.

General information

Meditech
Servelec RiO
Introduction :
Meditech is a well-established Electronic Health Record system that has been in operation since 1969. It is not open source but is widely used in healthcare settings for its comprehensive features and user-friendly interface. Meditech is popular for its ability to streamline workflows, improve patient care, and enhance overall efficiency in healthcare organizations. It is commonly used in hospitals, clinics, and other healthcare facilities across the globe.
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Advantages :
  • Seamless integration with other healthcare systems
  • Customizable to fit specific needs of healthcare providers
  • User-friendly interface for easy navigation and use
  • Strong data security measures to protect patient information
  • Robust reporting and analytics capabilities for data-driven decision-making
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Customizable to meet specific needs of healthcare providers
  • Efficient data sharing and communication among healthcare professionals
  • Robust security measures to protect patient information
Disadvantages :
  • Limited customization options
  • Complex user interface
  • High cost of implementation
  • Lack of interoperability with other systems
  • Steep learning curve for new users
Disadvantages :
  • Limited customization options
  • Lack of integration with other systems
  • Complex user interface
  • Slow response times
  • High cost compared to other EHR platforms
Manufacturer : Meditech
Meditech is a leading EHR manufacturer known for its comprehensive solutions and strong presence in the healthcare industry. It offers a range of products tailored to meet the needs of healthcare organizations.
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Official website : https://ehr.meditech.com/


Commercial details

Meditech
Servelec RiO
๐ŸŸก Open source : Partially.
Meditech is not fully open source, but they do offer some level of access to their code for customization and integration purposes. The platform is not completely open for modification by users.
๐ŸŸก Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
โšช Free option : Unknown.
It is unclear if Meditech offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
โšช Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
โšช Hosted : Unknown.
Meditech offers various hosting options, including cloud-based solutions, but specific details about a hosted option are unclear. It is recommended to inquire directly with the company for more information.
โšช Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
โšช Self host : Unknown.
Meditech offers hosting options through third-party vendors, but it is unclear if there is a self-hosting option available. Further research or consultation with the company may be needed for clarification.
โšช Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.


Care settings

Meditech
Servelec RiO
๐ŸŸข General practice : Yes.
Meditech is not commonly used in GP surgeries in the NHS. It is more prevalent in hospital settings and larger healthcare organizations for managing electronic health records and other clinical functions.
๐ŸŸข General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
๐ŸŸข Community care : Yes.
Meditech is commonly used in the community setting, offering a comprehensive electronic health record system for healthcare providers to manage patient information and streamline care delivery outside of hospital settings.
๐ŸŸข Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
๐ŸŸข Hospital and Acute : Yes.
Meditech is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored for inpatient care. Its features and functionalities cater to the complex needs of acute care settings.
๐ŸŸข Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.


Key features

Meditech
Servelec RiO
๐ŸŸข Mobile version : Yes.
Meditech offers a mobile version for clinicians, allowing them to access the EHR system on-the-go. This mobile version provides convenient access to patient information and clinical tools, enhancing workflow efficiency.
๐ŸŸข Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
๐ŸŸข Referral management : Yes.
Meditech's EHR includes referral management features, allowing for seamless coordination and tracking of patient referrals to other healthcare providers or specialists within the system.
๐ŸŸข Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
๐ŸŸข Waiting list management : Yes.
Meditech offers waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient satisfaction.
๐ŸŸข Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
๐ŸŸข Booking management : Yes.
Meditech's EHR system includes booking management features that help healthcare facilities efficiently manage appointments and schedules, improving overall workflow and patient care coordination.
โšช Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
๐ŸŸข Document management : Yes.
Meditech's EHR includes robust document management features, allowing users to efficiently store, organize, and access patient records, lab results, imaging reports, and other important documents within the system.
๐ŸŸข Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
๐ŸŸข Decision support : Yes.
Meditech's EHR includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
๐ŸŸข Lab results : Yes.
Meditech EHR supports lab results, allowing healthcare providers to easily access and manage patient laboratory data either manually or via an API integration for seamless workflow and decision-making.
๐ŸŸข Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
๐ŸŸข Imaging : Yes.
Meditech EHR supports imaging and radiography results, allowing for seamless integration of diagnostic images and reports within the patient's electronic health record, enhancing clinical decision-making.
๐ŸŸข Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
๐ŸŸข Billing : Yes.
Meditech EHR includes a billing/invoicing feature, allowing healthcare providers to streamline their financial processes within the system, enhancing efficiency and accuracy in managing patient payments and insurance claims.
โšช Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.


API / data sharing

Meditech
Servelec RiO
๐ŸŸข Patient portal : Yes.
Meditech offers a patient portal for users to access their health information, communicate with healthcare providers, schedule appointments, and view test results, enhancing patient engagement and empowerment.
โšช Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
๐ŸŸข Patient app : Yes.
Meditech has a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
โšช Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
๐ŸŸข Has API : Yes.
Meditech does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
โšช Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
โšช FHIR API : Unknown.
Meditech's compliance with FHIR standards is currently unclear. Further investigation or confirmation from the provider is recommended for accurate information.
โšช FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
โšช API Documentation : Unknown.
There is no clear information available regarding the existence of public technical API documentation for Meditech. Further research may be needed to confirm this.
โšช API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
๐ŸŸข Right of access support : Yes.
Meditech system includes facilities to support right of access requests, ensuring compliance with regulations and enabling users to easily access their health information when needed.
๐ŸŸข Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.


When choosing between Meditech and Servelec RiO, consider your organization’s specific needs and priorities. Meditech may be more suitable for larger healthcare facilities with complex requirements, while Servelec RiO could be a better fit for smaller organizations looking for a user-friendly system. Ultimately, the right choice depends on factors such as scalability, interoperability, and ease of use.