Mosaic Connect vs System C CareFlow

Mosaic Connect and System C CareFlow are both Electronic Health Record systems used in the healthcare industry. Mosaic Connect focuses on providing a comprehensive platform for managing patient information and streamlining workflows. On the other hand, System C CareFlow offers a solution that emphasizes care coordination and integration across different healthcare settings.

General information

Mosaic Connect
System C CareFlow
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Introduction :
System C CareFlow is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 1992, it is not open source but is highly popular due to its ability to streamline workflows and improve patient care. It is commonly used in hospital settings and has gained a strong reputation for its efficiency and effectiveness in managing patient data and clinical information.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes. - Customizable templates and forms to suit individual practice needs. - Seamless integration with other healthcare systems for comprehensive patient care. - Robust data security measures to protect patient information and ensure compliance. - Regular updates and support to ensure system reliability and performance.
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Disadvantages :
  • Limited customization options compared to other platforms
  • Steeper learning curve for users unfamiliar with the system
  • Integration with other systems may be challenging
  • Lack of robust reporting and analytics capabilities
  • Higher cost compared to some competitors
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Manufacturer : System C
System C Healthcare, a UK-based company, is the manufacturer of CareFlow EHR. Known for its focus on interoperability and user-friendly design, System C is a prominent player in the NHS EHR market.


Commercial details

Mosaic Connect
System C CareFlow
🟡 Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
🟡 Open source : Partially.
System C CareFlow is not fully open source. While some components may be open source, the platform as a whole is not completely open for modification and redistribution.
⚪ Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
⚪ Free option : Unknown.
It is unclear if System C CareFlow offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
⚪ Hosted : Unknown.
It is unclear if System C CareFlow offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this service.
⚪ Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on self-hosting capabilities within the System C CareFlow platform is unclear.


Care settings

Mosaic Connect
System C CareFlow
⚪ General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
🟢 General practice : Yes.
System C CareFlow is commonly used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care settings.
⚪ Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
🟢 Community care : Yes.
System C CareFlow is commonly used in the community setting, offering comprehensive care management tools and integration with community healthcare services. It is a popular choice for community healthcare providers.
⚪ Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.
🟢 Hospital and Acute : Yes.
System C CareFlow is commonly used in acute hospital systems, offering comprehensive electronic health record management tailored for the specific needs of acute care settings.


Key features

Mosaic Connect
System C CareFlow
🟢 Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Mobile version : Yes.
System C CareFlow offers a mobile version for clinicians, allowing them to access patient information and update records on-the-go. This mobile version enhances flexibility and efficiency in care delivery.
🟢 Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
🟢 Referral management : Yes.
System C CareFlow offers robust referral management features, allowing for seamless coordination and tracking of patient referrals within the EHR system. This functionality enhances care coordination and communication among healthcare providers.
⚪ Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
🟢 Waiting list management : Yes.
System C CareFlow offers waiting list management features to help healthcare providers efficiently organize and prioritize patient appointments, ensuring timely care delivery.
🟢 Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
🟢 Booking management : Yes.
System C CareFlow offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
🟢 Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Document management : Yes.
System C CareFlow offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
🟢 Decision support : Yes.
System C CareFlow includes clinical decision support features to assist healthcare professionals in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
🟢 Lab results : Yes.
The System C CareFlow EHR supports lab results, allowing users to view and manage laboratory test results either manually or via an API integration with lab systems.
🟢 Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
🟢 Imaging : Yes.
System C CareFlow supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
🟢 Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.
⚪ Billing : Unknown.
The billing/invoicing feature availability for System C CareFlow is not clearly specified in comparison to other EHR systems in the NHS. Further investigation may be needed to confirm.


API / data sharing

Mosaic Connect
System C CareFlow
🟢 Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
🟢 Patient portal : Yes.
System C CareFlow offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, and manage appointments and prescriptions online.
⚪ Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
⚪ Patient app : Unknown.
The availability of a native patient app for System C CareFlow is currently unknown. Further investigation is needed to determine if such an app exists for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
⚪ Has API : Unknown.
The availability of an API for System C CareFlow is currently unclear and requires further investigation. This may impact its interoperability and integration capabilities compared to other platforms.
⚪ FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
⚪ FHIR API : Unknown.
The FHIR compliance status of System C CareFlow is currently unknown. Further investigation or confirmation from the provider is recommended for accurate comparison with other EHR systems.
🟢 API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for System C CareFlow is unclear, further investigation may be required to determine if such documentation exists.
🟢 Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.
🟢 Right of access support : Yes.
System C CareFlow has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between Mosaic Connect and System C CareFlow, healthcare providers should consider their specific needs in terms of patient management and care coordination. Mosaic Connect may be more suitable for organizations looking for a robust system for managing patient information, while System C CareFlow could be a better fit for those prioritizing care coordination and integration. Ultimately, the right choice depends on the unique requirements and goals of the healthcare organization.