Mosaic Connect vs TPP SystmOne

Mosaic Connect and TPP SystmOne are both Electronic Health Record Systems used in the NHS. Mosaic Connect offers a user-friendly interface and customizable features for healthcare providers. On the other hand, TPP SystmOne is known for its comprehensive patient record management and interoperability with other healthcare systems.

General information

Mosaic Connect
TPP SystmOne
Introduction :
Mosaic Connect is a modern Electronic Health Record system that was launched in 2018. It is not open source but has gained popularity for its user-friendly interface and customizable features. Mosaic Connect is widely used in healthcare settings for its ability to streamline workflows, improve patient care, and enhance communication among healthcare providers. It is a versatile platform suitable for a variety of healthcare settings.
Introduction :
TPP SystmOne is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in the early 2000s, it has gained popularity for its ability to streamline workflows and improve patient care. SystmOne is particularly favored in primary care settings for its integration with various healthcare services and its customizable features to meet the specific needs of different healthcare providers.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable templates for personalized patient care plans and documentation.
  • Seamless integration with other healthcare systems for comprehensive patient information.
  • Advanced data analytics tools for improved decision-making and outcomes.
  • Secure and compliant platform for protecting patient confidentiality and data security.
Advantages :
  • Seamless integration with other NHS systems
  • User-friendly interface for easy navigation
  • Comprehensive patient record management capabilities
  • Robust data security measures to protect patient information
  • Regular updates and improvements based on user feedback
Disadvantages :
  • Limited customization options
  • Higher cost compared to competitors
  • Steeper learning curve for new users
  • Lack of integration with other systems
  • Limited customer support availability
Disadvantages :
  • Limited interoperability with other EHR systems
  • Steep learning curve for new users
  • Lack of customization options for different healthcare settings
  • Reports of system crashes and downtime affecting patient care
  • Higher costs for additional modules and support services
Manufacturer : Mosaic Connect does not disclose the specific manufacturer of their EHR system.
The manufacturer of Mosaic Connect's EHR system is not publicly disclosed, which may impact transparency and comparison with other EHR platforms in the market.
Manufacturer : TPP SystmOne is manufactured by The Phoenix Partnership (TPP).
TPP SystmOne is developed and manufactured by The Phoenix Partnership (TPP), a UK-based healthcare technology company known for providing EHR solutions to the NHS and other healthcare organizations.
Official website : https://www.tpp-uk.com/


Commercial details

Mosaic Connect
TPP SystmOne
๐ŸŸก Open source : Partially.
Mosaic Connect is partially open source, with certain components available for public access and contribution. However, some parts of the platform may be proprietary or restricted in terms of code access.
๐ŸŸก Open source : Partially.
TPP SystmOne is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not fully accessible to the public.
โšช Free option : Unknown.
It is unclear if Mosaic Connect offers a free option. Further research or contacting the company directly may be necessary to determine if there is a no-cost plan available.
โšช Free option : Unknown.
There is no clear information available on a free option for TPP SystmOne. It is recommended to contact the provider directly for more details on pricing and available packages.
โšช Hosted : Unknown.
It is unclear if Mosaic Connect offers a hosted option. Further research or contacting the company directly may be necessary to determine the availability of this service.
๐ŸŸข Hosted : Yes.
TPP SystmOne offers a hosted option, allowing users to access the system remotely through a cloud-based service. This can provide flexibility and ease of access for healthcare providers.
โšช Self host : Unknown.
Mosaic Connect may offer self-hosting options through third-party vendors, but specific details on self-hosting capabilities are unclear. It is recommended to inquire directly with the company for more information.
โšช Self host : Unknown.
There may be options for self-hosting TPP SystmOne through third-party vendors, but specific details are unclear. It is recommended to inquire directly with TPP or authorized vendors for more information.


Care settings

Mosaic Connect
TPP SystmOne
โšช General practice : Unknown.
There is limited information available on whether Mosaic Connect is commonly used in general practice (GP surgeries) compared to other Electronic Health Record Systems in the NHS.
๐ŸŸข General practice : Yes.
TPP SystmOne is widely used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care providers. It is a popular choice within the NHS.
โšช Community care : Unknown.
Mosaic Connect's usage in the community setting is not well-documented or widely known in comparison to other Electronic Health Record Systems in the NHS. Further research may be needed for a definitive answer.
๐ŸŸข Community care : Yes.
TPP SystmOne is commonly used in community settings, offering comprehensive electronic health record management for patients outside of hospital environments.
โšช Hospital and Acute : Unknown.
Mosaic Connect's usage in acute hospital systems is not well-documented for direct comparison with other EHR platforms in the NHS. Further research is needed to determine its prevalence in this setting.
๐ŸŸข Hospital and Acute : Yes.
TPP SystmOne is commonly used in primary care settings but can also be found in some acute hospital systems within the NHS for integrated care and patient record sharing.


Key features

Mosaic Connect
TPP SystmOne
๐ŸŸข Mobile version : Yes.
Mosaic Connect offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
๐ŸŸข Mobile version : Yes.
TPP SystmOne does have a mobile version for clinicians, allowing them to access patient information and perform tasks on-the-go. This mobile version enhances flexibility and efficiency in healthcare delivery.
๐ŸŸข Referral management : Yes.
Mosaic Connect offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
๐ŸŸข Referral management : Yes.
TPP SystmOne includes referral management features to streamline the process of referring patients to other healthcare providers or specialists, improving coordination of care and communication between healthcare professionals.
โšช Waiting list management : Unknown.
The presence of waiting list management features in Mosaic Connect's EHR system is unclear. Further information or clarification is needed to determine if this functionality is available.
๐ŸŸข Waiting list management : Yes.
TPP SystmOne includes waiting list management features to help healthcare providers efficiently manage patient queues and appointments, improving overall workflow and patient experience.
๐ŸŸข Booking management : Yes.
Mosaic Connect includes booking management features, allowing users to schedule appointments and manage their calendar within the EHR system, streamlining the booking process for healthcare providers.
๐ŸŸข Booking management : Yes.
TPP SystmOne offers booking management features, allowing users to schedule appointments, manage calendars, and track availability of healthcare providers. This feature enhances efficiency in appointment scheduling and resource allocation.
๐ŸŸข Document management : Yes.
Mosaic Connect offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Document management : Yes.
TPP SystmOne includes document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
๐ŸŸข Decision support : Yes.
Mosaic Connect's EHR includes a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations based on patient data and best practices to enhance clinical decision-making.
๐ŸŸข Decision support : Yes.
TPP SystmOne includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
๐ŸŸข Lab results : Yes.
Mosaic Connect supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This feature can streamline workflows and improve patient care coordination.
๐ŸŸข Lab results : Yes.
TPP SystmOne supports lab results, allowing for the integration of lab data directly into the EHR system either manually or via an API, providing comprehensive patient information for healthcare professionals.
๐ŸŸข Imaging : Yes.
Mosaic Connect supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images directly within the EHR system, either manually or via an API integration.
๐ŸŸข Imaging : Yes.
TPP SystmOne supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
๐ŸŸข Billing : Yes.
Mosaic Connect includes a billing and invoicing feature, allowing users to manage financial aspects of patient care within the EHR system.
๐ŸŸข Billing : Yes.
TPP SystmOne includes a billing/invoicing feature, allowing users to manage financial aspects within the EHR system, streamlining the billing process for healthcare providers.


API / data sharing

Mosaic Connect
TPP SystmOne
๐ŸŸข Patient portal : Yes.
Mosaic Connect offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
๐ŸŸข Patient portal : Yes.
TPP SystmOne does have a patient portal, allowing patients to access their health records, book appointments, and communicate with healthcare providers online for improved engagement and convenience.
โšช Patient app : Unknown.
Mosaic Connect's availability of a native patient app for Android and iOS is currently unknown. Further research or direct inquiry with the provider is recommended for clarification.
๐ŸŸข Patient app : Yes.
TPP SystmOne has a native patient app available for both Android and iOS devices, providing patients with access to their health information and communication with healthcare providers.
โšช Has API : Unknown.
The availability of an API for Mosaic Connect is currently unclear. Further investigation or direct inquiry with the platform provider may be needed to confirm this information.
๐ŸŸข Has API : Yes.
TPP SystmOne does have an API that allows for integration with other systems and the development of custom applications to enhance functionality and interoperability.
โšช FHIR API : Unknown.
Mosaic Connect's FHIR compliance status is currently unclear and requires further investigation to determine its alignment with industry standards and interoperability capabilities compared to other EHR systems in the NHS.
โšช FHIR API : Unknown.
TPP SystmOne does not explicitly advertise FHIR compliance on their website or documentation. Further investigation or direct inquiry with the vendor may be needed to confirm its status.
๐ŸŸข API Documentation : Yes.
Mosaic Connect provides open and public technical API documentation for easy access and integration with other systems, enhancing interoperability and functionality.
๐ŸŸข API Documentation : Yes.
TPP SystmOne provides public technical API documentation, allowing for easy integration and development of custom solutions for users and developers.
๐ŸŸข Right of access support : Yes.
Mosaic Connect has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their personal information.
๐ŸŸข Right of access support : Yes.
TPP SystmOne provides facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.


When choosing between Mosaic Connect and TPP SystmOne, healthcare providers should consider their specific needs for user interface simplicity and interoperability. Mosaic Connect may be more suitable for those looking for a customizable system, while TPP SystmOne is ideal for those prioritizing comprehensive patient record management. Ultimately, the right choice depends on the individual requirements of the healthcare organization.