Servelec RiO vs CareCentric
Please select two different options.
CareCentric and Servelec RiO are both Electronic Health Record systems used in the NHS. CareCentric offers comprehensive patient information management and care coordination tools, while Servelec RiO focuses on providing a user-friendly interface for clinicians to access and update patient records.
General information
Servelec RiO
CareCentric
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Introduction :
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
CareCentric is a comprehensive Electronic Health Record system that has been widely used in various healthcare settings since its launch. It offers a user-friendly interface, customizable features, and seamless integration with other healthcare systems. CareCentric is known for its efficiency in streamlining workflows, improving patient care, and enhancing data security. It is a popular choice among healthcare providers due to its reliability and effectiveness in managing patient records and facilitating communication among healthcare professionals.
Advantages :
- Seamless integration with other NHS systems
- User-friendly interface for easy navigation
- Customizable to meet specific needs of healthcare providers
- Efficient data sharing and communication among healthcare professionals
- Robust security measures to protect patient information
Advantages :
- Streamlined workflow
- Customizable templates
- Interoperability with other systems
- Secure data storage
- Real-time access to patient information
Disadvantages :
- Limited customization options
- Lack of integration with other systems
- Complex user interface
- Slow response times
- High cost compared to other EHR platforms
Disadvantages :
- Limited customization options
- Higher cost compared to competitors
- Steeper learning curve for new users
- Integration with other systems may be challenging
- Limited scalability for larger healthcare organizations
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Manufacturer : CareCentric EHR is manufactured by System C Healthcare
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
System C Healthcare is a reputable provider of healthcare IT solutions, including the CareCentric EHR system. Their platform is well-regarded in the industry for its functionality and user-friendly interface.
Official website :
https://www.servelec.co.uk/health/servelec-rio/
Official website :
https://www.carecentric.com/
Commercial details
Servelec RiO
CareCentric
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
🟡 Open source : Partially.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
CareCentric platform is partially open source, with certain components available for modification and customization. However, the full codebase may not be accessible or freely distributable.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
⚪ Free option : Unknown.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
It is unclear if CareCentric offers a free option. Further research or contacting the provider directly may be necessary to determine if there is a no-cost plan available.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Hosted : Unknown.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
The availability of a hosted option for CareCentric is unclear. It is recommended to directly inquire with the provider or explore third-party vendors for potential hosting solutions.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting capabilities within CareCentric are unclear.
Care settings
Servelec RiO
CareCentric
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
🟢 General practice : Yes.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
CareCentric is commonly used in GP surgeries for managing patient records, appointments, prescriptions, and more. It is a widely adopted system in general practice settings.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
🟢 Community care : Yes.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
CareCentric is a system commonly used in community healthcare settings, offering comprehensive solutions for patient care management and coordination outside of traditional hospital settings.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
🟢 Hospital and Acute : Yes.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
CareCentric is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of these settings. It is a well-established platform in the healthcare industry.
Key features
Servelec RiO
CareCentric
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Mobile version : Yes.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
CareCentric offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. This enhances efficiency and flexibility in providing care.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
🟢 Referral management : Yes.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
CareCentric EHR includes robust referral management features to streamline the process of referring patients to other healthcare providers or specialists within the system.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
⚪ Waiting list management : Unknown.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
CareCentric's waiting list management features are not clearly specified in comparison to other EHR systems. Further information may be needed to determine its capabilities in this area.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
🟢 Booking management : Yes.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
CareCentric EHR includes booking management features to streamline appointment scheduling and improve overall patient management within the system, enhancing efficiency and organization.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Document management : Yes.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
CareCentric offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Decision support : Yes.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
CareCentric EHR offers clinical decision support features to assist healthcare providers in making informed decisions based on patient data and best practices, enhancing patient care and safety.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Lab results : Yes.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
CareCentric EHR supports lab results integration, allowing healthcare providers to easily access and manage patient laboratory data within the system, enhancing clinical decision-making and patient care.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Imaging : Yes.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
CareCentric EHR supports imaging and radiography results, allowing healthcare providers to access and view these important diagnostic images either manually or via an API integration.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
🟢 Billing : Yes.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
CareCentric EHR includes a billing and invoicing feature, allowing users to manage financial aspects of patient care seamlessly within the system.
API / data sharing
Servelec RiO
CareCentric
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
🟢 Patient portal : Yes.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
CareCentric EHR includes a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, schedule appointments, and view test results online.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
🟢 Patient app : Yes.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
CareCentric offers a native patient app available on both Android and iOS platforms, providing patients with convenient access to their health information and communication with healthcare providers.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
⚪ Has API : Unknown.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
The availability of an API for CareCentric is unclear. Further investigation is needed to determine if this platform offers API capabilities for integration with other systems.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
🟢 FHIR API : Yes.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
CareCentric is FHIR compliant, allowing for seamless interoperability and data exchange with other systems in the NHS. This ensures efficient communication and integration of patient information across platforms.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
There is no clear information available regarding the presence of public technical API documentation for CareCentric in comparison to other EHR systems in the NHS.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
🟢 Right of access support : Yes.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
CareCentric has robust facilities to support right of access requests, ensuring users can easily access their health information in compliance with regulations and guidelines.
When choosing between CareCentric and Servelec RiO, consider the specific needs of your healthcare organization. CareCentric may be more suitable for those looking for robust care coordination features, while Servelec RiO could be a better option for those prioritizing ease of use for clinicians. Ultimately, the right choice depends on your organization’s priorities and workflow requirements.