Servelec RiO vs InterSystems TrakCare
Please select two different options.
InterSystems TrakCare and Servelec RiO are both Electronic Health Record systems used in the healthcare industry. TrakCare offers a comprehensive platform for managing patient information and streamlining workflows, while RiO focuses on providing integrated care records for mental health and community services.
General information
Servelec RiO
InterSystems TrakCare
Introduction :
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Servelec RiO is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 2006, it is a popular choice among healthcare providers for its ability to streamline workflows and improve patient care. Servelec RiO is particularly favored in mental health and community care settings for its tailored features and efficient data management capabilities.
Introduction :
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
InterSystems TrakCare is a comprehensive electronic health record system that has been widely adopted in healthcare settings around the world. Launched in the early 1990s, TrakCare offers a user-friendly interface, robust functionality, and seamless integration with other healthcare systems. Its popularity stems from its ability to streamline workflows, improve patient care, and enhance clinical decision-making. TrakCare is particularly well-suited for large healthcare organizations and hospitals looking for a scalable and efficient EHR solution.
Advantages :
- Seamless integration with other NHS systems
- User-friendly interface for easy navigation
- Customizable to meet specific needs of healthcare providers
- Efficient data sharing and communication among healthcare professionals
- Robust security measures to protect patient information
Advantages :
- User-friendly interface for easy navigation and efficient workflow processes.
- Comprehensive patient data management for accurate and timely information access.
- Customizable to meet specific healthcare organization needs and workflows.
- Integration with other healthcare systems for seamless data exchange.
- Scalable to accommodate growth and changing healthcare demands.
Disadvantages :
- Limited customization options
- Lack of integration with other systems
- Complex user interface
- Slow response times
- High cost compared to other EHR platforms
Disadvantages :
- Limited interoperability with other systems
- Steep learning curve for users
- High cost of implementation and maintenance
- Lack of customization options
- Limited support for third-party integrations
Manufacturer : Servelec
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Servelec RiO is manufactured by Servelec, a UK-based company specializing in health and social care software solutions. Servelec RiO is widely used in NHS trusts for electronic health records management.
Manufacturer : InterSystems
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
InterSystems is the manufacturer of TrakCare, an electronic health record system known for its interoperability and comprehensive functionality. It is a popular choice in healthcare settings worldwide.
Official website :
https://www.servelec.co.uk/health/servelec-rio/
Official website :
https://www.intersystems.com/products/trakcare/
Commercial details
Servelec RiO
InterSystems TrakCare
🟡 Open source : Partially.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
Servelec RiO is not fully open source, but it does offer some level of access to its source code for customization and integration purposes. However, certain components may be proprietary.
⚪ Open source : Unknown.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
The platform's open-source status is unclear. It is recommended to further investigate the availability of the source code and licensing terms for a comprehensive comparison with other EHR systems.
⚪ Free option : Unknown.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
It is unclear if there is a free option available for Servelec RiO. Further research or contacting the provider directly may be necessary to determine this information.
⚪ Free option : Unknown.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
It is unclear if there is a free option for InterSystems TrakCare. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
It is unclear if Servelec RiO offers a hosted option. Further information may be needed to determine if this platform provides hosting services for users.
⚪ Hosted : Unknown.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
The availability of a hosted option for InterSystems TrakCare is unclear. Further research or contacting the vendor directly may be necessary to determine if this option is offered.
⚪ Self host : Unknown.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
Servelec RiO may offer self-hosting options through third-party vendors, but specific details are unclear. This option would need to be verified directly with the company or potential vendors.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.
There may be options for self-hosting through third-party vendors, but specific details on self-hosting options for InterSystems TrakCare are unclear in comparison to other platforms.
Care settings
Servelec RiO
InterSystems TrakCare
🟢 General practice : Yes.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
Servelec RiO is commonly used in GP surgeries across the NHS, offering a comprehensive electronic health record system tailored to primary care settings.
⚪ General practice : Unknown.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
InterSystems TrakCare is primarily used in hospitals and healthcare systems rather than in general practice settings. Its use in GP surgeries is not well-documented for comparison purposes.
🟢 Community care : Yes.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
Servelec RiO is commonly used in community settings within the NHS, offering comprehensive electronic health record management for community healthcare providers. It is a well-established system in this setting.
⚪ Community care : Unknown.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
TrakCare is primarily used in hospital settings, and its use in community settings may vary. Further research is needed to determine its prevalence in the community setting compared to other EHR systems.
🟢 Hospital and Acute : Yes.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
Servelec RiO is commonly used in acute hospital systems within the NHS, offering comprehensive electronic health record functionalities tailored to the needs of acute care settings.
🟢 Hospital and Acute : Yes.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.
InterSystems TrakCare is commonly used in acute hospital systems, offering comprehensive electronic health record solutions tailored to the specific needs of acute care settings.
Key features
Servelec RiO
InterSystems TrakCare
🟢 Mobile version : Yes.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
Servelec RiO offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for increased flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Mobile version : Yes.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
TrakCare offers a mobile version for clinicians, allowing them to access patient information and manage tasks on-the-go. The mobile version enhances flexibility and efficiency in providing care.
🟢 Referral management : Yes.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
Servelec RiO offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, streamlining the process and improving coordination of care.
🟢 Referral management : Yes.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
InterSystems TrakCare offers robust referral management features to streamline the process of referring patients to specialists or other healthcare providers, improving coordination of care and communication among healthcare teams.
🟢 Waiting list management : Yes.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
Servelec RiO offers waiting list management features to help healthcare providers efficiently track and manage patient waiting times for appointments and procedures, improving overall patient care and workflow.
⚪ Waiting list management : Unknown.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
There is limited information available on whether InterSystems TrakCare includes waiting list management features. Further research or contacting the vendor may be necessary for clarification.
⚪ Booking management : Unknown.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
Servelec RiO's booking management features are not clearly specified. Further information or clarification is needed to determine if this EHR includes booking management capabilities.
⚪ Booking management : Unknown.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
TrakCare's booking management features are not clearly specified. Further information or a demo may be needed to determine the extent of its capabilities in this area.
🟢 Document management : Yes.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
Servelec RiO offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Document management : Yes.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
InterSystems TrakCare offers robust document management features, allowing users to efficiently store, organize, and access patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
Servelec RiO offers clinical decision support features to assist healthcare professionals in making informed decisions about patient care, improving efficiency and patient outcomes.
🟢 Decision support : Yes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
InterSystems TrakCare offers robust clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
Servelec RiO supports lab results integration, allowing healthcare providers to easily access and view patient laboratory test results within the EHR system, either manually or via an API.
🟢 Lab results : Yes.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
InterSystems TrakCare supports lab results, allowing for the integration and display of laboratory data within the EHR system, either manually or via an API for seamless access and analysis.
🟢 Imaging : Yes.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
Servelec RiO supports imaging and radiography results, allowing for seamless integration of these important diagnostic tools within the EHR system, enhancing overall patient care and treatment planning.
🟢 Imaging : Yes.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
InterSystems TrakCare supports imaging and radiography results, allowing for seamless integration of these diagnostic images into the patient's electronic health record, either manually or via an API.
⚪ Billing : Unknown.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
Servelec RiO's billing/invoicing feature availability is unclear. Further information or direct inquiry with the provider may be necessary to determine if this functionality is included in the EHR system.
🟢 Billing : Yes.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.
InterSystems TrakCare includes a billing/invoicing feature, allowing healthcare facilities to manage financial transactions seamlessly within the EHR system. This feature streamlines the billing process and ensures accurate invoicing for services provided.
API / data sharing
Servelec RiO
InterSystems TrakCare
⚪ Patient portal : Unknown.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
Servelec RiO's patient portal availability is not clearly specified. Further inquiry or direct consultation with the provider is recommended for accurate information.
🟢 Patient portal : Yes.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
InterSystems TrakCare offers a patient portal, providing patients with access to their health information, appointment scheduling, and communication with healthcare providers for improved engagement and care coordination.
⚪ Patient app : Unknown.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
Servelec RiO's availability of a native patient app for Android/iOS is not specified. Further information or confirmation from the provider may be needed for a definitive answer.
⚪ Patient app : Unknown.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
InterSystems TrakCare's availability of a native patient app for Android and iOS is not clearly specified. Further investigation or inquiry may be needed to determine this feature.
⚪ Has API : Unknown.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
The availability of an API for Servelec RiO is unclear. Further investigation or direct inquiry with the provider may be necessary to determine if this feature is supported.
🟢 Has API : Yes.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
InterSystems TrakCare does have an API, allowing for integration with other systems and enabling developers to build custom applications and interfaces for enhanced functionality and interoperability.
⚪ FHIR API : Unknown.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
Servelec RiO's API compliance with FHIR standards is currently unknown. Further investigation or confirmation from the provider may be needed to determine its level of compliance.
⚪ FHIR API : Unknown.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
InterSystems TrakCare's API compliance with FHIR standards is currently unknown in comparison to other EHR systems in the NHS. Further research or clarification is needed for a definitive answer.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
There is no clear information available regarding public technical API documentation for Servelec RiO, making it difficult to compare with other platforms in this aspect.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
The availability of public technical API documentation for InterSystems TrakCare is unclear. Further investigation is needed to determine if such documentation exists for comparison with other EHR systems.
🟢 Right of access support : Yes.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
Servelec RiO has facilities to support right of access requests, allowing users to easily access and manage patient data in compliance with data protection regulations.
⚪ Right of access support : Unknown.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.
The availability of facilities to support right of access requests in InterSystems TrakCare is not clearly specified or documented for comparison with other EHR systems.
When choosing between InterSystems TrakCare and Servelec RiO, consider the specific needs of your healthcare organization. TrakCare offers a robust solution for overall patient management, while RiO excels in mental health and community services. Ultimately, the decision should be based on which system aligns best with your organization’s goals and requirements.