System C CareFlow vs McKesson Paragon

McKesson Paragon and System C CareFlow are both popular Electronic Health Record systems used in healthcare settings. Paragon offers comprehensive functionality for managing patient records, scheduling appointments, and billing, while CareFlow focuses on streamlining clinical workflows and improving patient care coordination.

General information

System C CareFlow
McKesson Paragon
Introduction :
System C CareFlow is a widely used Electronic Health Record system in the NHS, known for its user-friendly interface and comprehensive functionality. Launched in 1992, it is not open source but is highly popular due to its ability to streamline workflows and improve patient care. It is commonly used in hospital settings and has gained a strong reputation for its efficiency and effectiveness in managing patient data and clinical information.
Introduction :
McKesson Paragon is a comprehensive EHR system that has been in use since the 1980s, making it one of the longest-standing platforms in the market. It is not open source but is highly popular due to its user-friendly interface, robust features for various healthcare settings, and strong integration capabilities. McKesson Paragon is widely used in hospitals and healthcare facilities for its ability to streamline workflows and improve patient care.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes. - Customizable templates and forms to suit individual practice needs. - Seamless integration with other healthcare systems for comprehensive patient care. - Robust data security measures to protect patient information and ensure compliance. - Regular updates and support to ensure system reliability and performance.
Advantages :
  • User-friendly interface for easy navigation and efficient workflow processes.
  • Customizable to meet specific needs of healthcare providers and organizations.
  • Seamless integration with other systems for comprehensive patient care coordination.
  • Robust reporting and analytics capabilities for data-driven decision-making.
  • Strong customer support and training resources for successful implementation.
Disadvantages :
  • Limited customization options compared to other platforms
  • Steeper learning curve for users unfamiliar with the system
  • Integration with other systems may be challenging
  • Lack of robust reporting and analytics capabilities
  • Higher cost compared to some competitors
Disadvantages :
  • Limited interoperability with other systems
  • Steep learning curve for users
  • High implementation and maintenance costs
  • Lack of customization options
  • Limited support for specialty-specific workflows
Manufacturer : System C
System C Healthcare, a UK-based company, is the manufacturer of CareFlow EHR. Known for its focus on interoperability and user-friendly design, System C is a prominent player in the NHS EHR market.
Manufacturer : McKesson
McKesson Paragon is manufactured by McKesson Corporation, a leading healthcare technology company known for providing innovative solutions for healthcare organizations. McKesson Paragon offers a comprehensive electronic health record system for efficient patient care management.


Commercial details

System C CareFlow
McKesson Paragon
🟡 Open source : Partially.
System C CareFlow is not fully open source. While some components may be open source, the platform as a whole is not completely open for modification and redistribution.
🟡 Open source : Partially.
McKesson Paragon is not fully open source, but it does offer some level of openness for customization and integration with other systems. The code is not publicly available.
⚪ Free option : Unknown.
It is unclear if System C CareFlow offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Free option : Unknown.
It is unclear if McKesson Paragon offers a free option. Further research or contacting the provider directly may be necessary to determine if there are any hosted or limited feature options available.
⚪ Hosted : Unknown.
It is unclear if System C CareFlow offers a hosted option. Further research or contacting the provider directly may be necessary to determine the availability of this service.
⚪ Hosted : Unknown.
There may be hosted options available for McKesson Paragon, but specific details on pricing and availability are unclear. It is recommended to inquire directly with the provider for more information.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but specific information on self-hosting capabilities within the System C CareFlow platform is unclear.
⚪ Self host : Unknown.
There may be options for self-hosting through third-party vendors, but direct self-hosting by McKesson Paragon is unclear. Further investigation or inquiry may be needed for confirmation.


Care settings

System C CareFlow
McKesson Paragon
🟢 General practice : Yes.
System C CareFlow is commonly used in GP surgeries across the UK, offering comprehensive electronic health record management for primary care settings.
⚪ General practice : Unknown.
McKesson Paragon is primarily used in hospital settings and may not be commonly used in general practice (GP surgeries). Further research is needed to determine its prevalence in this setting.
🟢 Community care : Yes.
System C CareFlow is commonly used in the community setting, offering comprehensive care management tools and integration with community healthcare services. It is a popular choice for community healthcare providers.
⚪ Community care : Unknown.
McKesson Paragon is primarily used in acute care settings and may not be commonly used in the community setting. Further research is needed to determine its prevalence in community healthcare environments.
🟢 Hospital and Acute : Yes.
System C CareFlow is commonly used in acute hospital systems, offering comprehensive electronic health record management tailored for the specific needs of acute care settings.
🟢 Hospital and Acute : Yes.
McKesson Paragon is commonly used in acute hospital systems, offering comprehensive solutions tailored to the specific needs of acute care settings.


Key features

System C CareFlow
McKesson Paragon
🟢 Mobile version : Yes.
System C CareFlow offers a mobile version for clinicians, allowing them to access patient information and update records on-the-go. This mobile version enhances flexibility and efficiency in care delivery.
🟢 Mobile version : Yes.
McKesson Paragon offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for convenient patient care. The mobile version is web-based, providing flexibility and accessibility.
🟢 Referral management : Yes.
System C CareFlow offers robust referral management features, allowing for seamless coordination and tracking of patient referrals within the EHR system. This functionality enhances care coordination and communication among healthcare providers.
🟢 Referral management : Yes.
McKesson Paragon offers robust referral management features to streamline the process of referring patients to other healthcare providers, ensuring seamless coordination of care and improved patient outcomes.
🟢 Waiting list management : Yes.
System C CareFlow offers waiting list management features to help healthcare providers efficiently organize and prioritize patient appointments, ensuring timely care delivery.
⚪ Waiting list management : Unknown.
There is no clear information available regarding waiting list management features in McKesson Paragon EHR compared to other platforms.
🟢 Booking management : Yes.
System C CareFlow offers booking management features to help streamline appointment scheduling and management within the EHR system, enhancing efficiency and patient care coordination.
⚪ Booking management : Unknown.
McKesson Paragon's booking management features are not clearly specified in comparison to other EHR systems. Further information or clarification is needed to determine the presence of such features.
🟢 Document management : Yes.
System C CareFlow offers robust document management features, allowing users to efficiently store, organize, and access patient records and other relevant documents within the EHR system.
🟢 Document management : Yes.
McKesson Paragon offers robust document management features, allowing users to efficiently store, organize, and retrieve patient records and other documents within the EHR system.
🟢 Decision support : Yes.
System C CareFlow includes clinical decision support features to assist healthcare professionals in making informed decisions and improving patient care outcomes.
🟢 Decision support : Yes.
McKesson Paragon includes clinical decision support features to assist healthcare providers in making informed decisions and improving patient care outcomes.
🟢 Lab results : Yes.
The System C CareFlow EHR supports lab results, allowing users to view and manage laboratory test results either manually or via an API integration with lab systems.
🟢 Lab results : Yes.
McKesson Paragon supports lab results integration, allowing for seamless access to and viewing of lab test results within the EHR system, either manually or via an API.
🟢 Imaging : Yes.
System C CareFlow supports imaging and radiography results, allowing users to access and view these results within the EHR system either manually or via an API integration.
🟢 Imaging : Yes.
McKesson Paragon supports imaging and radiography results, allowing for seamless integration of these diagnostic tests within the EHR system, enhancing overall patient care and treatment planning.
⚪ Billing : Unknown.
The billing/invoicing feature availability for System C CareFlow is not clearly specified in comparison to other EHR systems in the NHS. Further investigation may be needed to confirm.
🟢 Billing : Yes.
McKesson Paragon includes a billing/invoicing feature, allowing healthcare providers to efficiently manage and process financial transactions related to patient care within the EHR system.


API / data sharing

System C CareFlow
McKesson Paragon
🟢 Patient portal : Yes.
System C CareFlow offers a patient portal, allowing patients to securely access their health information, communicate with healthcare providers, and manage appointments and prescriptions online.
🟢 Patient portal : Yes.
McKesson Paragon offers a patient portal feature, allowing patients to access their health information, communicate with providers, schedule appointments, and more, enhancing patient engagement and empowerment.
⚪ Patient app : Unknown.
The availability of a native patient app for System C CareFlow is currently unknown. Further investigation is needed to determine if such an app exists for Android or iOS devices.
⚪ Patient app : Unknown.
McKesson Paragon's availability of a native patient app for Android and iOS is unclear. Further information or confirmation from the vendor may be required for a definitive answer.
⚪ Has API : Unknown.
The availability of an API for System C CareFlow is currently unclear and requires further investigation. This may impact its interoperability and integration capabilities compared to other platforms.
⚪ Has API : Unknown.
The availability of an API for McKesson Paragon is unclear compared to other EHR systems in the NHS. Further investigation is needed to determine if this platform offers API capabilities.
⚪ FHIR API : Unknown.
The FHIR compliance status of System C CareFlow is currently unknown. Further investigation or confirmation from the provider is recommended for accurate comparison with other EHR systems.
⚪ FHIR API : Unknown.
McKesson Paragon's API FHIR compliance status is currently unknown in comparison to other Electronic Health Record Systems in the NHS.
⚪ API Documentation : Unknown.
The availability of public technical API documentation for System C CareFlow is unclear, further investigation may be required to determine if such documentation exists.
⚪ API Documentation : Unknown.
There is no clear information available regarding public technical API documentation for McKesson Paragon. Further research may be needed to determine the availability of such documentation.
🟢 Right of access support : Yes.
System C CareFlow has facilities to support right of access requests, ensuring compliance with data protection regulations and enabling patients to access their health information easily.
🟢 Right of access support : Yes.
McKesson Paragon includes facilities to support right of access requests, ensuring compliance with regulations and enabling patients to easily access their health information.


When choosing between McKesson Paragon and System C CareFlow, healthcare organizations should consider their specific needs and priorities. Paragon may be better suited for facilities looking for a robust all-in-one solution, while CareFlow is ideal for those seeking a more specialized system focused on enhancing clinical efficiency. Ultimately, the right choice will depend on the unique requirements and goals of the organization.