iSoft Synergy

Introduction :
iSoft Synergy is a comprehensive Electronic Health Record system that has been in the market for several years, offering a user-friendly interface and robust features. It is not open source but is highly popular in healthcare settings for its efficiency in managing patient records, scheduling appointments, and facilitating communication among healthcare providers. iSoft Synergy is known for its seamless integration with other healthcare systems, making it a top choice for healthcare organizations.
Advantages :
  • Seamless integration with existing systems
  • User-friendly interface for easy navigation
  • Customizable to fit specific healthcare needs
  • Robust security measures to protect patient data
  • Comprehensive reporting and analytics capabilities
Disadvantages :
  • Limited customization options
  • High cost for implementation and maintenance
  • Steep learning curve for users
  • Lack of integration with other systems
  • Limited scalability for growing healthcare organizations
Manufacturer : iSoft Synergy EHR is manufactured by DXC Technology.
DXC Technology is a global IT services company that provides the iSoft Synergy EHR system. It is known for its comprehensive healthcare solutions and integration capabilities.


Commercial details

🟡 Open source : Partially.
iSoft Synergy is partially open source, with certain components available for customization and development. The platform allows for some level of flexibility and integration with other systems.
⚪ Free option : Unknown.
It is unclear if iSoft Synergy offers a free option. Further research is needed to determine if there is a hosted option with limited features available for users.
⚪ Hosted : Unknown.
It is unclear if iSoft Synergy offers a hosted option. Customers may need to inquire directly with the company or explore third-party vendors for hosting services.
⚪ Self host : Unknown.
iSoft Synergy may offer self-hosting options through third-party vendors, but specific details are unclear. It is recommended to inquire directly with the company for more information on self-hosting capabilities.


Care settings

⚪ General practice : Unknown.
iSoft Synergy's usage in GP surgeries is not well-documented compared to other EHR systems like EMIS, TPP, Epic, and Cerner. Further research is needed to determine its prevalence in general practice settings.
⚪ Community care : Unknown.
iSoft Synergy's usage in the community setting is not well-documented compared to other Electronic Health Record Systems in the NHS. Further research is needed to determine its prevalence and effectiveness in this context.
⚪ Hospital and Acute : Unknown.
iSoft Synergy's usage in acute hospital systems is not well-documented in comparison to other EHR platforms like EMIS, TPP, Epic, and Cerner within the NHS. Further research is needed for a comprehensive comparison.


Key features

🟢 Mobile version : Yes.
iSoft Synergy offers a mobile version for clinicians, allowing them to access the EHR system on-the-go for enhanced flexibility and efficiency in patient care. The mobile version is web-based.
🟢 Referral management : Yes.
iSoft Synergy offers robust referral management features, allowing healthcare providers to efficiently track and manage patient referrals within the system, enhancing coordination of care and communication between providers.
⚪ Waiting list management : Unknown.
The waiting list management features of iSoft Synergy are not clearly specified in comparison to other EHR systems in the NHS. Further information is needed to determine its capabilities in this area.
🟢 Booking management : Yes.
iSoft Synergy offers booking management features to streamline appointment scheduling and improve overall practice efficiency, enhancing patient experience and reducing administrative burden.
🟢 Document management : Yes.
iSoft Synergy includes robust document management features that allow for efficient storage, retrieval, and organization of patient records and other important documents within the EHR system.
🟢 Decision support : Yes.
iSoft Synergy offers a clinical decision support feature, providing healthcare professionals with real-time guidance and recommendations to enhance patient care and treatment decisions.
🟢 Lab results : Yes.
iSoft Synergy supports lab results integration, allowing users to view and manage lab test results directly within the EHR system. This can be done manually or via an API for seamless data transfer.
🟢 Imaging : Yes.
iSoft Synergy supports imaging and radiography results integration, allowing users to view and manage these diagnostic images within the EHR system, either manually or via an API.
⚪ Billing : Unknown.
The billing/invoicing feature availability in iSoft Synergy is unclear and requires further investigation. It is recommended to reach out to the provider directly for more information on this functionality.


API / data sharing

🟢 Patient portal : Yes.
iSoft Synergy offers a patient portal feature, allowing patients to securely access their health information, communicate with healthcare providers, and schedule appointments online for improved patient engagement and convenience.
⚪ Patient app : Unknown.
iSoft Synergy's native patient app availability is not specified. Further information or clarification is needed to determine if it offers an app for Android or iOS devices.
⚪ Has API : Unknown.
The availability of an API for iSoft Synergy is currently unclear and requires further investigation to determine its presence and functionality compared to other platforms.
⚪ FHIR API : Unknown.
iSoft Synergy's compliance with the FHIR standard is not clearly stated or documented. Further investigation or direct inquiry with the vendor is recommended for accurate information.
⚪ API Documentation : Unknown.
There is no clear information available regarding the presence of public technical API documentation for iSoft Synergy. Further research or direct inquiry may be necessary to confirm this.
🟢 Right of access support : Yes.
The system has robust facilities to support right of access requests, ensuring compliance with data protection regulations and enabling users to easily access their information.